Call Centre / Customer Service Recruitment Agencies Directory
Industrial Temps
Morgan Jones
Barlow Wood Recruitment Specialist
Go Gecko Ltd
Nouvo Recruitment
OutSource UK
Octopus Personnel
East Midlands Recruitment
Park Street People
The Sammons Group
MPA Recruitment
HR GO Recruitment
Smith & Reed Recruitment
Connections Recruitment
FS Consultancy Services
Five Rivers Recruitment
Copperfield Recruitment
Technical Prospects Limited
Accept Recruitment
Personnel Link
Intro Personnel Ltd
Gi Group
1-1 Recruitment
The Recruitment Co
Winners Recruitment
Concept Resources
Work Wales
Gleeson Recruitment Group
Executive Support Services
Pertemps
Floss Agency
Hays Call Centre
Get Recruited
Bamford Contract Services
Recruited UK Limited
Siamo Recruitment
Industria Personnel Services
Recruit North Ltd
Manpower
Platinum Personnel Solutions
Paterson Recruitment
Proactive Personnel Ltd
Optimal Recruitment
Job Switch
Rubicon People Partnership
Recruitment South East Ltd
Adele Carr Financial Recruitment
The Recruitment Consultancy
Hague Personnel
Pro-Found Recruitment Solutions Ltd
Think Specialist Recruitment
Total Recruitment Group
Catalyst Recruitment
Brightwork
Adecco
Office Angels
AllNeeds Recruitment
Dorchester Search and Selection
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Tudor Employment Agency
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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