Call Centre / Customer Service Recruitment Agencies Directory

708 Recruitment Agencies found in the Call Centre / Customer Service industry. View your closest or specialist recruiters by using the Agency Search below.

Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.

Customer service recruitment

Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.

Salaries

Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.

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Oxford Recruitment Services

Industries covered: Accounting & Finance, Administration, Construction, Call Centre / Customer Service, Engineering, IT, Manufacturing / Production, Marketing, Market Research, Retail, Sales, Telecommunications

John Eccles House, Robert Robinson Avenue, Oxford, Oxfordshire, OX4 4GP

Oakland Recruitment

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Personnel / HR, Industrial, Logistics, Manufacturing / Production, Sales, Social Care

32 Ironmarket, Queens Parade, Newcastle, Staffordshire, ST5 1RW

Recruitment Solutions (NW)

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service

35 Church Stile, Rochdale, Lancashire, OL16 1QE

Resource Recruitment

Industries covered: Accounting & Finance, Administration, Creative / Design, Call Centre / Customer Service, Electronics, Engineering, Executive / Management, Personnel / HR, IT, Logistics, Manufacturing / Production, Marketing, Purchasing

4 Axium Centre, Dorchester Road, Lytchett Minster, Poole, Dorset, BH16 6FE

Square Peg

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Engineering, Personnel / HR, Legal, Logistics, Manufacturing / Production, Marketing, Sales

F1D Fieldhouse Mill, Fieldhouse Road,, Rochdale, Lancashire, OL12 0AA

Lakeside Recruitment Ltd

Industries covered: Call Centre / Customer Service, Executive / Management, Headhunting, IT, Sales

245 London Road, Stoke-on-trent, Staffordshire, ST4 5AA

Prospects Personnel Management Ltd

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Driving

The Quadrant, Town Road, Hanley, Stoke-on-trent, Staffordshire, ST1 2QD

Faith Recruitment

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Graduate, Personnel / HR, IT, Legal, Marketing, Purchasing, Retail, Sales

Victoria House, Victoria Road, Woking, Surrey, GU22 7PL

ADS Recruitment

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Driving, Engineering, Industrial

1 Queensway, Southampton, Hampshire, SO14 3AQ

Austen Allen Recruitment

Industries covered: Accounting & Finance, Call Centre / Customer Service, Driving, Engineering, Health Care, Personnel / HR, Industrial, IT, Marketing, Sales

Crown House, Home Gardens, Dartford, Kent, DA1 1DZ

Recruitment Selection

Industries covered: Administration, Call Centre / Customer Service, Engineering, Personnel / HR, Marketing, Sales

Crown House, Home Gardens, Dartford, Kent, DA1 1DZ

Lucy Bristow Appointments

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Personnel / HR, Legal, Marketing

12 Orchard Street, Bristol, Avon, BS1 5EH

Proactive People UK

Industries covered: Administration, Call Centre / Customer Service, Executive / Management, IT, Sales

2nd Floor, 33 Portland Square, Bristol, Avon, BS2 8RG

Alexander Mae

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Executive / Management, Personnel / HR, Legal, Marketing, PR, Sales

13 Orchard Street, Bristol, Avon, BS1 5EH

Pamela Neave Employment Group

Industries covered: Accounting & Finance, Administration, Catering and Hospitality, Call Centre / Customer Service, Driving, Executive / Management, Health Care, Personnel / HR, Industrial, IT, Legal, Sales, Social Care

18 St Augustines Parade, The Centre, Bristol, Avon, BS1 4UL

JacobJames Recruitment

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Education, Engineering, Executive / Management, Insurance, Science

Regus Managed Offices, 1 Friary, Temple Quay, Bristol, Avon, BS1 6EA

MJ Recruitment Solutions

Industries covered: Construction, Creative / Design, Call Centre / Customer Service, Driving, Engineering, Logistics, Manufacturing / Production, Marketing, Sales

PO Box 535, Rochester, Kent, ME1 9AY

Ann Pettengell

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Executive / Management, Personnel / HR, IT, Marketing, Sales, Science

Stirling House Business Centre, Denny End Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9PB

Match Recruitment Services Ltd

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Personnel / HR, Marketing, Sales

Riverside Business Centre, River Lawn Rd, Tonbridge, Kent, TN9 1EP

Gaia Newton Associates

Industries covered: Administration, Construction, Call Centre / Customer Service, Health Care, Personnel / HR, Sales

32 Scotts Road, Bromley, Kent, BR1 3QD

Most Popular Call Centre / Customer Service Job Roles

Most Popular Locations for Call Centre / Customer Service