Call Centre / Customer Service Recruitment Agencies Directory
Skillframe
Sigma Recruitment
Specialist Recruit International
Staffline Recruitment Ireland
Templewood Recruitment
Insite International
Owen Payne Recruitment Services
The ONE Group
Wilde Associates
WP Recruitment
Get Staff
Wote Street People
Zenith People
Frontline Recruitment`
Sapphire Recruitment
Carlton Recruitment
Halo Personnel
HRC Recruitment
Rullion
Balfour Wilson Recruitment
Echelon 1 Recruitment
Marsh RPF Limited
Just Recruitment
Fox Resourcing
Randstad Business Support
Apple Recruitment
A1 Jobs
Absolute Personnel
Rustington Recruitment
Cobham Consulting
HR GO Recruitment
ACS Recruitment Solutions
Active Staff
Xpert Resourcing
We Talent
AM Recruitment
The Recruitment Bar
Arlington Recruitment
Austin Clark Recruitment
Benchmark Recruit
Ashton Recruitment
Bury Recruitment
Cantello Tayler Recruitment
Context Recruitment
New Appointments Group
KHR Recruitment Specialists
Links Recruitment Group
Time Personnel Recruitment
Harris Jones Recruitment
AllStaff Recruitment
Be Personnel LTD
Technical Prospects Limited
Copperfield Recruitment
Crem Recruitment
FS Consultancy Services
MRD Recruitment
Select
Xpert Recruitment Solutions
HB Commercial
Verto People Ltd
Personnel Link
Sue Ross Recruitment
Clockwork Recruitment
Faith Recruitment
City Resource
Coulter Elite Resourcing
TALENT-UK LIMITED
Diverse Talent Solutions
Thomas Search
Osborne Thomas
Avenue Thorn Recruitment Services Ltd
Connect With
EllisKnight
Facilities Search
Five Rivers Recruitment
Harvey Beric Associates
Simpson Dean Ltd
SMarter Recruitment Services
Smith & Reed Recruitment
Synergy Personnel Services
Uber Recruit
Wilson Recruitment Ltd
Oneight Recruitment Solutions
Thrive Group
Accept Recruitment
VH Talent Limited
Eidiko HR
Elevation Recruitment Group
Elizabeth Michael
Edwards & Pearce
EPL Recruitment
Fairways Recruitment (Scotland)
Focus Resourcing
Exact Resourcing
Frankly Recruitment
Kingsley Consulting
Grassroots Recruitment
Talk Staff Group
Hartley Resourcing
Hamlin Knight
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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