A complaints handler is a key member of an organisation’s customer service department. They are the first point of contact for customers who have an issue to raise about a product or service. Due to the nature of the role, candidates will need to have excellent people skills and be able to remain professional under pressure.
Complaints handler jobs can be found in a variety of industries, although some of the most common employer types include banks, retailers, travel companies, and telecommunication firms. As a result, hiring managers may choose to work with a recruitment agency that specialises in their market, however, multi-sector and high street recruiters will also likely cover this role.
JT Recruit is a well-respected local agency with a great deal of experience in recruiting the right person for employers or finding the right job for candidates. What makes us different from many of our competitors is that we care about you!
34 Charnwood Street, Derby, Derbyshire, DE1 2GU
Anne Jagger recruits reliable Customer Service Advisors and multilingual agents for call centres and office-based roles in London. With a focus on fast turnaround and quality screening, they support both high-volume and SME employers.
7 Pancras Square, London, Greater London, NW1 0AG
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Mana House, 20 Harborough Road, Kingsthorpe, Northants, NN2 7AZ
Platinum Recruitment Group is an independent consultancy that is focused on serving the Financial, Practice, and Customer Contact Center sectors. Headquartered in Manchester, they cater to employers throughout the North West. They were founded in 2009.
Orega, The Tootal Buildings, Broadhurst House, 56 Oxford Street, Manchester, Lancashire, M1 6EU
Staff Elite are specialists in distribution, warehousing and admin recruitment. They are available 24/7 and operate out of the Docklands area.
1 Dock Rd, Docklands, London, E16 1AH
TLA Group aids job seekers in Accountancy & Finance, Administration, Healthcare Sciences, Marketing & Creative, Sales & Retail, Technology and more. Located in Wickford, they have been placing permanent, temporary, contract and locum personnel into organisations like the NHS and HM Prison Service since 2004. They are also members of the Recruitment and Employment Confederation and have received a Platinum 100% rating from the 2019 HealthTrust audit.
Blackburn House 22-26 Eastern Road, Romford, Essex, RM1 3PJ
Vision Personnel matches job seekers across the UK. Situated in Billericay and established in 2011, they have supplied staff adept at Civil Engineering, Trades & Labour, Plant Operations and more to projects like Barking Riverside and Chelsea Waterfront. They are also members of the Recruitment & Employment Confederation and hold accreditations from the Contractors Health & Safety Assessment Scheme and Constructionline.
Western House, Western Rd, Billericay, Essex, CM12 9DY
A multi-disciplinary recruitment consultancy, Oyster Consultants assigns professionals for the Asset Management, Customer Centre, Language, and Marketing industries across the UK and EMEA. Founded in 2012, the placements they meet include permanent, temporary, and interim roles. This includes placing Business Analysts, Data Analytics Engineers, and Senior Data Planners. Oyster Consultants operates from their Edinburgh and London branches.
4 Prince Albert Road, Camden Town, London, NW1 7SN
Braundton Consulting Ltd is a multi-sector recruitment consultancy that caters to clients across the Kent and South East London region. The firm covers the following industries: Administration, Customer Service, Human Resources, Logistics, Management, and Procurement. Braundton Consulting is a corporate member of the Recruitment and Employment Confederation and recruits for a broad range of temporary and permanent assignments.
134 Station Road, Sidcup, Kent, DA15 7AB
Debbie Burbage Recruitment is a boutique talent solutions firm that supports candidates and clients alike in the delivery of recruitment strategies. The firm focuses on recruiting for Finance & Accountancy, and Office professionals, on a permanent, contract, temporary and senior interim basis. Services they offer include executive recruitment or headhunting, contingency based recruitment, and advertising based recruitment.
Atterbury Lakes Fairbourne Drive, Milton Keynes, Buckinghamshire, MK10 9RG
Pearl Recruitment is a Sales, Contact Centre, and Customer Service specialist that recruits across all role levels and functions. Headquartered in York, they offer both short-term and long-term staffing solutions. Some of the roles they handle include Resource Planner, Administration Assistant, Contact Centre Advisor, Operational Support Advisor, and Small Claims Fee Earner.
Blake House, 18 Blake Street, York, North Yorkshire, YO1 8QG
Succeed Recruitment Solutions assigns candidates to the UK and Europe's Airline, Call Centre, Hotel & Hospitality, Leisure, Multilingual, and Travel sectors. For over 10 years, they have been hiring personnel on a permanent basis from their Birmingham, Dublin, London, and Manchester offices. They recruit for various positions at all levels, including Business Travel Consultants, Financial Controllers, and Operations Managers.
74 St Georges Road, Bolton, Lancashire, BL1 2DD
Pear Tree Recruitment specialises in the placement of candidates to the Business Services, Contact Centre, Sales & Marketing, and Finance sectors. They have been serving Bristol for over 20 years. The agency offers permanent and temporary/contract vacancies and they typically recruit Administrators, Night Operators, Team Leaders, and Helpdesk Consultants. They also support Jessie May, an organisation that provides a hospice at home service.
Henfield Business Park, Westerleigh Road, Bristol, Avon, BS36 2UP
IG Recruit works exclusively for the IT, Technology, and Telecommunications industries nationwide and abroad. The company is a part of the IG Group that covers the following sectors: Customer Service Operations, Cyber Security, FinTech & Payments, IT, and SaaS. They supply staff to a broad range of permanent, temporary, and contract positions at all levels.
Unit B, Brightwell Court, Barrack Square, Ipswich, Suffolk, IP5 3RF
VRP SOLUTIONS LTD is a UK-based independent recruitment firm that meets contract, temporary, and permanent staffing needs for a variety of industries, including Warehouse, Transportation, Logistics, Accounting, Finance, Marketing, Engineering, Information Technology, Sales, Customer Service, and Security. The business is an REC member.
L/G, 2 Royal Crescent, Glasgow, Lanarkshire, G3 7SL
Huntress is a recruitment agency for professional assignments focusing on Office Support, Accounting & Finance, IT, Customer Services, Marketing and HR. Since their establishment in 2000, they have helped, on average, more than 10,000 applicants in their employment to over 1,500 companies every year. Their main office is in London and they have teams in 11 other locations.
COLUMBIA CENTRE, STATION ROAD, Bracknell, Berkshire, RG12 1LP
Mentys Executive Search is an Essex-based executive search and selection firm that provides board and exco level headhunting in the Supply Chain, Energy, and Manufacturing industry sectors in the UK and globally. They also place consultants, senior managers, and subject matter experts. The firm has worked with companies like Heineken, BMI, Diageo, Asahi, and Distell. The company was formed in 2015.
Lakeview House, 4 Woodbrook Crescent, Billericay, Essex, CM12 0EQ
MEM Recruitment has offices in Bedford, Milton Keynes, Northampton, and Wellingborough. They started in 1994, recruiting within the Industrial, Commercial, and Driving sectors. They support temporary and permanent placements for roles such as Production Worker, Warehouse Operative, and Food Production Operative. They are members of the REC and the Association of Labour Providers (ALP).
8a Mill Street, Bedford, Bedfordshire, MK40 3HD
Oraculum Recruitment extends recruitment services from their office in Guildford and has a collective team experience of over 30 years. They offer different levels of solutions, ranging from supplying recruitment tools, to allocating support consultants, up to handling campaign management. Founded in 2011, they have seven partnerships and memberships including a corporate membership in the Recruitment & Employment Confederation.
Martinique House, Hampshire Rd, Guildford, Surrey, GU35 0HJ
iRecruit Partners Ltd. is a consultancy that specialises in hiring for various national industries. With two networks, namely the iRecruit Commercial and iRecruit Specialist, they find staff for permanent, temporary, and contract roles. The latter caters to Data Analysis, IT, and Project Management, while the former focuses on Customer Service, Business Development, Office Support, Sales, and Marketing.
1 Gipsy Lane, Wokingham, Berkshire, RG41 5DS
Pro Active Recruitment & Training Ltd is a multi-sector headhunting company that delivers permanent and temporary recruitment and training solutions to both candidates and clients. They also offer opportunities to students and freshers, and place the latter in Telesales or Administration roles. They are based in York and they offer courses in first aid at work, health and safety, SIA, shunter/banksman courses, and transport and logistics training.
Tower Court Business Centre Oakdale Road, Clifton Moor, York, North Yorkshire, YO30 4XL
EJG Associates is a recruitment firm that supplies temporary and permanent workforce solutions in the following sectors: Administration, Driving, Engineering, and Industrial. Their office is situated in Halifax.
Suite A4, Empire House, Mulcture Hall Road, Halifax, West Yorkshire, HX1 1SP
ABR Talent is a Customer Success recruitment agency that caters to businesses across London and the South while headquartered in Hampshire. They provide contract, permanent, and executive search solutions for SMEs through to large corporates. Some clients they have worked with include Publicis Groupe, Whizeo, Webeo, Moore Wilson's, and Lead Forensics. They are also a corporate member of the REC.
Steel House, 4300 Parkway, Fareham, Hampshire, PO15 7FP
Sure Start Staff Limited works across Industrial & Manufacturing, Transport & Logistics, Office & Administration and Manufacturing & Professional, putting forward recruitment services across the country. Aside from completing permanent, temporary and contract personnel placements, from a single employee up to high quantity teams, they also perform recruitment to recruitment process outsourcing and on-site managed Services. They are located in Oldham.
4 Cromwell Court, Oldham, Lancashire, OL1 1ET
A2Z Recruitment Solutions offers permanent and contract recruitment solutions to the Sales & Marketing, IT, Retail, Call Centre & Customer Service, and Commercial sectors in the UK and internationally. The agency supplies a wide range of job roles from junior to director positions. The company was founded in 2012 and is based in London.
85-87 Bayham Street, Camden Town, London, NW1 0AG
Kingsgate Recruitment is a South West London agency that makes permanent, temporary and contract placements in a range of sectors. Working with start-ups, SMEs and multinational firms, Kingsgate Recruitment predominantly places Office Support staff into areas such as Customer Service, Finance, and Sales. They've placed more than 9,000 candidates since being founded.
2 Kingsley Road, Twickenham, Middlesex, TW3 1NP
InPlace Recruitment is a trusted supplier of contract and full-time candidates in a broad range of industries across the UK. With 30 years of combined experience, they deliver qualified staff to the Accounting, Administration, Customer Service, E-commerce, Finance, IT, Logistics, and Transport sectors.
Electric House, 2 Ninian Way, Tamworth, Staffordshire, B77 5DE
Established in 2008, RecruitAbility is a recruitment service providing permanent and temporary workers for all areas of business. The company offers their services in the Hertfordshire and Essex regions. The agency specialises in roles such as Finance, Admin and Clerical, Customer Service, Sales and Marketing, and PA/EA and Secretarial.
Thremhall Park, Start Hill, Dunmow Road, Bishop's Stortford, Hertfordshire, CM22 7WE
Talent Sure Recruitment Ltd is a South Coast recruitment agency that finds personnel for a diverse range of markets across the UK. These include administration, customer service, contact centre, HR, support roles, sales and account management. The Bournemouth recruiters have been hiring staff on a permanent, temporary, and contract basis at all levels since its establishment in 2013.
99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY
e-Tech Recruitment is a multi-sector recruitment company covering the Engineering, Technical, IT, Office and Hospitality industries. They provide services in Shropshire and the Midlands for a wide range of positions from Technical Support, to Administration, to Management for permanent and temporary placements. Catering to the needs of both employers and candidates, they have a track record of offering support to local and regional companies.
Stratum House, Stafford Park 10, Telford, Shropshire, TF3 3AB
Smithcarey Ltd, situated in Huntingdon, has been recruiting for both permanent and interim positions across FMCG, B2B and Consumer Durables since 2010. For permanent roles, they focus on Sales, Marketing, Export and International jobs. For interim roles, they hire across FMCG Commercial Sales, Marketing and Supply Chain. Some vacancies they cover are Revenue Management Controller, Finance Administrator and FMCG International Sales Manager.
Penfold Barn, Hungerford, Berkshire, RG17 7HD
Rapid Staffing is a multi-sector agency in the Midlands. They work across Birmingham, Leicestershire, Nottinghamshire, Shropshire and surrounding areas. Covering HGV, Industrial and Commercial recruitment, they use their 45 years of combined experience to make successful placements for permanent and temporary jobs.
Rapid House, Fairground Way, Walsall, West Midlands, WS1 4NU
Octain Recruitment seeks potential staff in Construction & Rail, Shipping & Logistics, Office & Admin and Banking & Finance. With a location in Chelmsford, they have a worldwide reach for permanent, temporary, contract, internship and freelance assignments. Founded in 2007, their consultants are members of the Recruitment & Employment Confederation.
13 Springfield Lyons Approach, Chelmsford, Essex, CM2 5LB
Oaklands Global focuses on Aviation and Aerospace recruitment for permanent, contract and executive jobs. With teams in Tunbridge Wells, London and the US, their network extends internationally, offering services for Flight Operations, Ground Operations and more. Their client portfolio includes the Civil Aviation Authority and London Biggin Hill Airport. They are members of the Recruitment & Employment Confederation and National Business Aviation Association.
7 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
Satarah Recruitment recruits office professionals, executive level, and senior leadership staff for permanent, temporary, and contract requirements. They are located in Northampton and are equipped with over 55 years of recruitment experience. Since then, they have successfully filled more than 890 vacancies. They are also a Corporate Affiliate Partner of the Institute of Employability Professionals (IEP).
Mobbs Miller House, Ardington Road, Northampton, Northamptonshire, NN1 5LP
Dynamic Resourcing Services Ltd is an independent company that offers workplace support and recruitment services in the UK. The sectors they support include Industrial, Commercial, Facilities, Trade & Technical, and Permanent Placement. They are accredited by GLA and REC, and their management team has over 60 years of recruitment experience.
46-48a High Street, Slough, Berkshire, SL1 7JP
Hewett Recruitment is a specialist provider of permanent and temporary recruiting solutions within IT, Engineering, Commercial, Finance, Industrial and Executive Talent. The agency commenced its operations in 1980 and has offices in Kidderminster (main) and Worcester. Some positions they advertise include Design Engineer, Warehouse Operative, Payroll Manager, Skilled Machinist, Cladding Designer, Electrical and Software Support Developer.
1 Bridge Street, Kidderminster, Worcestershire, DY10 1BN
Four Squared Recruitment matches potential candidates to various employers in the Commerce, Executive, and Finance markets. They have been completing a wide variety of permanent and temporary assignments at all levels for over five years. The talent-sourcing entity is an accredited member of the Recruitment and Employment Confederation. They also deal with the Administration, Human Resources, IT & Sales, and Marketing divisions.
Oakmoore Court Kingswood Road, Droitwich, Worcestershire, WR9 0QH
Based in Glasgow, Ably Resources supplies Office Support staff of all levels across the Energy, Crew Management, Marine, Construction & Engineering, Professional Services, Legal, IT/Digital, and Oilfield Services sectors. Some roles that they recruit for include Commercial Property Lawyer, Assistant Fire Life Safety Manager, Electrical Technician, and Accounts Executive. The company was founded in 2005.
105 West George Street, Glasgow, Lanarkshire, G2 1PB
Newstaff is a specialist agency focusing on permanent and temporary placements in Driving, Industrial, Technical, Commercial, and Hospitality recruitment. They have offices in Luton, St. Albans, and Milton Keynes. They are members of the REC, Logistics UK, and CQMS Safety Schemes.
2-12 Victoria Street, Luton, Bedfordshire, LU1 2UA
DCA Recruitment, located in Godalming, seeks Office Support professionals for the Surrey region. Particular fields they manage are Administration, Secretarial, Customer Services and Accounts & Reception for permanent, temporary and contract appointments. Their operations started in 2000 and is administered by consultants who have more than 60 years of combined experience in recruitment.
Queen Street Court, Yard Queen Street, Godalming, Surrey, GU7 1BA
Gravity Personnel seeks candidates for Industrial & Logistics, Engineering, and Commercial firms nationwide. With offices in Reading and Swindon, and consultants that are accessible 24/7, they present permanent, temporary and contract roles such as Warehouse Operative, Driver, Engineer, Machinist, Administrator and more. Their experience, which stretches back to 1983, includes hiring 40 staff on short notice, and managing labourers across six warehouses.
1-3 Greyfriars Road, Reading, Berkshire, RG1 1NU
Robert Walters is experienced in supplying personnel to the Leeds, London, Midlands, Northern Home Counties, Northwest, Scotland, South East, Wales, Yorkshire, and global markets. Founded in 1985, they have placed over 3,300 permanent, contract, and temporary candidates across 31 countries. They cover the Accountancy, Banking & Financial Services, Human Resources, Artificial Intelligence, Technology, Legal, and Procurement sectors.
9th Floor 11 Brindley Place, Birmingham, West Midlands, B1 2LP
Xact Placements is a national provider of contract and permanent personnel to various industries. Since its establishment in 2008, they have been supplying talent in the following sectors: Creative & Digital, Customer Service & Administration, Executive Search, Finance, IT & Telecoms, Marketing, Sales, and Software & Web Development. Xact Placements delivers professionals for a wide range of Managerial positions.
Synegis House 21 Crockhamwell Rd, Reading, Berkshire, RG5 3LE
5Q Consultancy is a multi-sector search agency that sources and places candidates in the IT & Technical, Digital, Marketing, Construction, and Finance sectors. The agency is based in Godalming, Surrey, but they operate across the UK and Continental Europe. 70% of their candidates are referrals and the positions they recruit for include Director-level positions, Admin, Technology Professionals, Sales Consultants, and Account Managers.
8 Llanaway Close, Godalming, Surrey, GU7 3ED
JAC Recruitment, based in London, recruits for multiple verticals including Accounting & Finance, Construction, IT, Marketing and Supply Chain Management. They are under the JAC Recruitment Global Group which has 1,200 consultants in 11 countries like Japan, Germany and China. Established in 1975, they have served global brands and continue to offer free consultancy services. They also help the environment by supporting reforestation projects.
99 Bishopsgate, City of London, London, EC2M 3XD
Penns Personnel is a recruitment agency that caters to the Commercial and Executive sectors. Founded in 1996 as a family business, they recruit on a temporary, permanent, or contract basis for a wide range of office-based roles, such as Office Administrators, HR Assistants, Accountants, and Medical Secretaries. Penns Personnel connects candidates with clients in the Sutton Coldfield, Birmingham, Solihull, and nearby areas.
The Bungalow 2a Hollyfield Road, Sutton Coldfield, West Midlands, B75 7SG
Contact Centre Recruit is a consultancy that works with a wide spectrum of organisations such as blue chip companies and leading brands. They match talent with Contact Centre, Telesales, Customer Management, and Customer Service career opportunities, from entry-level and supervisory roles through to executive and director-level positions. CCR is based in Kent and features 15 years of recruitment experience.
249b Broadway, Bexleyheath, Kent, DA6 8DB
VH Talent Limited, located in Hessle, sources talent in Industrial, Engineering, Construction and Commercial for permanent and fixed-term contract employment. They reach out to Assemblers, Health and Safety Officers, Maintenance and Manufacturing Engineers, Quantity Surveyors, Labourers, Planners, HR Professionals and related individuals. They also perform executive searches.
33 Swinegate, Hessle, North Humberside, HU13 9LH
KPI Recruiting HQ, based in Stoke-on-Trent, delivers permanent, temporary and contract Industrial, Professional, Driving and Care recruitment solutions. With over 27,000 candidate contacts, they have been working nationwide since 2008. Besides being members of the Recruitment and Employment Confederation and Association of Labour Providers, they are also regulated by the Care Quality Commission and Railway Industry Supplier Qualification Scheme.
505 Etruria Road, Stoke-on-trent, Staffordshire, ST4 6JH
Benchmark Recruit is a specialist recruitment agency with a focus on the Sheffield market. They offer support to local sectors including Business Support, Charity, Digital & Marketing, and Sales. Benchmark Recruit also offers consultancy services to educational institutions such as colleges, schools, universities, UTCs, and apprenticeship providers.
32 Eyre Street, Sheffield, South Yorkshire, S1 4QZ
A multi-sector recruitment specialist, TurnerFox is a local supplier of candidates for permanent and temporary assignments. For over 14 years, they have been offering staffing support to clients in the Derbyshire, Nottinghamshire, and East Midlands area. They cover the following sectors: Administration & Office Support, Customer Service & Call Centre, Finance & Accountancy, Engineering & Technical, Legal, Marketing & Creative, and Sales.
West Unit, Mansfield Railway Station, Mansfield, Nottinghamshire, NG18 1LP
Technical Prospects Limited provides bespoke Technical and Commercial recruitment solutions across Software & Technology, Engineering & Manufacturing and Construction. Their track record since their establishment in 2013 includes partnering with tool manufacturers, transport companies, software houses, and more, nationwide. They are situated in Knaresborough.
Conyngham Hall Business Centre, Knaresborough, North Yorkshire, HG5 9AY
Established in 2004, Five Rivers Recruitment is an independent agency servicing Salisbury and the Wiltshire area. They provide temporary and permanent recruitment solutions. They serve several sectors including Accounting, Banking, Catering, IT, Legal, Technical, Property, and more.
Salisbury Office First Floor, Cross Keys House 22 Queen Street, Salisbury, Wiltshire, SP1 1EY
Oneight Recruitment Solutions has been a multi-vertical supplier of permanent professionals in various executive-level appointments since its inception in 2018. Based in Manchester, they put forward their expertise in covering a plethora of industries nationwide, including Accountancy & Finance, Commercial & Customer Support, Engineering & Construction, IT & Digital, Industrial & Warehousing, Manufacturing & FMCG, and Sales & Marketing.
3 Dairydale Close 3 Dairydale Close, Manchester, Lancashire, M44 6TA
Hays Call Centre is a global agency that supplies permanent, contract, and temporary personnel for Call Centre and Customer Service roles.
5th Floor, 107 Cheapside, City of London, London, EC2V 6DN
Edwards Employment Solutions is a Commercial, Engineering and Industrial recruitment agency for Derbyshire, Nottinghamshire and South Yorkshire. The agency was founded in 2018 and they recruit for roles like Inbound Customer Services, Customer Experience Advisors, Customer Service Associate, Telesales/Lead Generation, Internal Sales Executive, and Senior Administrator.
Unit 6, Northern Gateway Enterprise Centre, Chesterfield, Derbyshire, S40 1UT
Rubicon People Partnership is a trusted provider of recruitment solutions to the Specialist, Industrial, Office, and Engineering industries across the UK. Established in 1982, they help clients and candidates from Devon, Dorset, Hampshire, Somerset, Wiltshire, and the surrounding areas. They place professionals in short-term, interim, and permanent roles from their offices in Dorset.
71-73 High Street, Poole, Dorset, BH15 1AF
Looking for motivated candidates? Or your next career move? Then choose Pol Recruitment! We specialise in connecting UK businesses with skill-vetted staff across a wide range of markets - including catering, driving, construction, office and warehouse! Our team has more than 24 years of experience and can find the right match for temporary and permanent openings nationwide. Contact us now to find out more.
Featherbed Lane, Hemel Hempstead, Hertfordshire, HP3 9DJ
Try Temps & Try Staff primarily focuses on bridging job seekers and employers in a diverse range of sectors across the UK. Headquartered in Birmingham, they typically place candidates into permanent and temporary roles such as Fabricator Welder, Factory worker / Assembler, Production Planner, Panel Wirer, and Metal Recycling Operative. The company mainly recruits for the Engineering, Manufacturing, and Administration sectors.
3 Steyning Road, South Yardley, Birmingham, West Midlands, B26 1HH
Most of our clients & candidates come from recommendations, referrals & reputation; evidence that we are proactive on your behalf, professional in our conduct & offer a bespoke service to each individual client or candidate.
The Studio, The Johns Cross, Battle Road, Robertsbridge, Robertsbridge, East Sussex, TN32 5JH
AllNeeds Recruitment was founded in 1999 and is based in Stevenston, North Ayrshire. They recruit for different sectors including Construction, Engineering, Transport, Administration, and Sales. Some roles they fill include Clerical/Admin, Reception, Customer Service, Labourers, Drivers, Tradesmen, Production Operators, Engineers, Forklift/Warehouse Operatives, Catering, Sales, Managerial, etc.
Unit G1, APL Centre, Stevenson Industrial Estate, Stevenston, Ayrshire, KA20 3LR