Call Centre / Customer Service Recruitment Agencies Directory
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
As a sales recruitment specialist we let statistics speak for themselves: 3:1 interview to placement ratio: 97.5% right first time shortlists: 16 days average delivery: 77% of candidates placed are passive (NOT VIA JOB BOARDS) Temporary & Permanent solutions, including Search & Selection projects. We will consult and advise you on the most effective solution to ensure on time project delivery and your repeat business.
Covers: England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
JT Recruit is a well-respected local agency with a great deal of experience in recruiting the right person for employers or finding the right job for candidates. What makes us different from many of our competitors is that we care about you!
Covers: East Midlands, West Midlands, | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Having worked in the recruitment industry for some 28 years, Glue Resourcing launched in July 2015 supporting several clients across multiple sectors who trust us to understand their business, culture, behaviours, skills and experience in delivering exceptional talent for tomorrows world. For our candidates we listen, we learn and we get results delivering a professional personal service, enhancing careers & lifestyles.
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Created to give businesses a fresh approach to recruitment. The priority for husband and wife duo Matthew Breakwell and Zoe Ellis was to offer a personalised approach, making time to get to know clients and candidates. Brellis Recruitment’s primary focus is supplying high calibre permanent and temporary candidates to the Warwickshire, Oxfordshire, West Midlands and surrounding areas.
Covers: Warwickshire, Oxfordshire, West Midlands. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Bloom Connections are here to help businesses throughout the country to grow. Cultivating long-lasting relationships with our clients to understand their culture and what their ideal candidate looks like is at the heart of what we do. Our personal approach allows us to get to know our clients and candidates, so that we can find you the perfect fit and help your business to blossom!
Covers: Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
Situated in the heart of Sussex we are your Local, Independent, Permanent Recruitment Agency for Call Centre & Customer Service roles. We understand it's not just about your next vacancy, it's about the future of your business. By offering a personal & professional service, we take the time to find you the best talent. We offer a full and thorough recruitment process, ensuring we build lasting relationships with our clients & candidates.
Covers: Sussex - Worthing, Lancing, Shoreham, Brighton | Contract, Part Time, Permanent | Salaries £15k - £100k
MP Resourcing understands the diverse needs of today’s businesses and job seekers, and offer expert help for both clients and candidates. From candidate sourcing through to advertising, response handling, screening and interviewing, MP Resourcing offers local recruitment services providing comprehensive and tailored solutions that improve efficiency and reduce costs. We offer both permanent and temporary solutions so can help whatever your needs.
Covers: Oxfordshire & Berkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Driver Hire Grimsby and Scunthorpe provide the most professional recruitment service throughout North Lincolnshire, North-East Lincolnshire and East Lindsey. Although we have a long history in the logistics industry, we are able to meet all of your staffing needs. Providing a 24/7 service manned by us locally. We are always on hand to meet your needs and exceed your expectations in recruiting temporary and permanent staff for your business
Covers: Scunthorpe Grimsby Louth Caistor Brigg Immingham | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
The Best Connection specialises in the supply of flexible workforce solutions to the Industrial, Driving, Logistics & Care sectors. If you are a candidate seeking employment, or a client looking for staff, please feel free to call one of our consultants who will help find the perfect match.
Covers: Dorset, Hampshire & Sussex. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Highly Competitive rates for new clients. HRSS is a trusted recruitment specialist with one simple aim: to find the right talent with the right skills, personality and ambition for our valued clients. We deliver competitive staffing solutions to UK businesses and cover multiple roles within Call Centre Sector including Customer Service Managers; Senior Complaints Handler; Head of Contact Centre; Business Analysts and more .....
Covers: England | Permanent | Salaries £15k - £100k+
Over the last 12 years, ITSS has developed a national reputation and an extensive network, enabling us to consistently recruit talented people for our clients. We take pride in our consultative approach, taking the time to listen and understand individual client's requirements, whilst bringing in-depth market knowledge.
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k+
Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across the Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important than having thousands of CV's.
Covers: Birmingham and The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Everpool Recruitment is a leading recruitment consultancy, operating across the UK with a vast amount of recruitment experience. Working within both the public and private sectors, our company provides bespoke recruitment solutions for permanent candidates.
Covers: UK Wide | Part Time, Permanent | Salaries £15k - £100k
PP Associates is a well-established Recruitment agency who strives to provide exceptional talent to our ever-growing marketplace. Our team of consultants including collectively have a wealth of exposure to different industries and fulfilling vacancies within Finance & Accountancy, HR, Manufacturing, Health and Social Care, Call Centre, Marketing & Digital, Office Support, Project & Account Management, Procurement
Covers: UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Kairos RT has strong experience recruiting call centre and customer service personnel.When you choose Kairos RT, you get the highest quality, the quickest turnaround, and the best results.
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Specialist recruiters in the Call Centre/Customer Service industry. Finding that all important person for your business isn't an easy job. There are plenty of candidates looking for work but how do you get to the right one who has the skills, experience & culture fit for your business? In a candidate-led market, a structured, proactive, efficient partner-lead approach will ensure that you get the very best person to fill your needs.
Covers: Yorkshire, Lincolnshire & Midlands & UK Wide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k
The clue’s in the name – our dedicated team of recruitment experts are passionate about matching the right candidates to the right jobs. We specialise in Temporary and Permanent placements across a broad recruitment spectrum including; Office, Technical, Industrial, Transport and Managerial. Whether you’re seeking your next opportunity or expanding your team – it’s time to get Proactive!
Covers: Midlands and the North West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
ABL Recruitment is a London-based languages recruitment agency specialising in sourcing multilingual and English-only staff throughout the UK and internationally for call centres and customer support centres for temp and perm roles.
Covers: UK and International | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
We have staff fully available nationwide, catering for perm, temp and bank workers (as and when required). All candidate's qualifications and right to work are also fully vetted.Please do feel to get in touch should you have any inquires, we would love to help with all your staffing needs.
Covers: UK & ROI | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Try Staff Ltd provides experienced candidates for a range of commercial roles. This includes data entry staff, customer service operatives, accounts staff, administration, receptionists, sales administrators, etc.
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
A Company built on foundations of Traditional Ethics but with a Modern View. Xceed Recruitment is a leading Multi-Sector Organisation supplying both temporary and permanent recruitment solutions nationwide. We understand that the modern workplace has evolved significantly over the past decade, Meaning our clients needs and requirements from us have also changed. We greet every role with a flexible attitude to create the perfect bespoke solution.
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Flexible Solutionz has been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
A recruitment consultancy providing solutions nationwide, ARC are experts at supplying quality Call Centre/Customer Service professionals for clients within Financial Services and other sectors. We take a multifaceted approach in looking to fill permanent and contract posts. We have 30 years of recruitment experience and have filled several hundred roles in the Call Centre/Customer Service space.
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
CTW Recruitment Award Winning independent, Proven & Successful Employment Agency supplying drivers and warehouse across the UK since 2012 on a Contract, Permanent, Temporary & Ad Hoc basis. 24/7 Genuine on-call service to our clients. Job titles we place, HIAB, ADR, Moffett, Class One, Class Two, 7.5tonne, Van drivers & Warehouse Roles. Romanian speaking recruiters available.
Covers: Midlands and the South | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
At Highbury Recruitment we believe in building personal and long standing relationships with both clients and candidates alike. Specialising in Industrial, Engineering, Scientific, Automotive and Electronic sectors, Permanent and Temporary recruitment, Highbury Recruitment has an extensive network of contacts. This makes us the only place you need to go for your recruitment requirements. Our ethos is simple: 'A personal approach to personnel'
Covers: East Anglia | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Our business established in 2011, has grown in expertise in understanding the fintech industry and the technical customer service roles required in this sector. We provide staffing for start ups to larger international companies for fixed term, permanent, temporary positions. We provide a personal service, working closely with our clients in sourcing the best person fit for each role with the right experience, qualifications and expertise.
Covers: UK wide | Contract, Permanent, Temporary | Salaries £15k - £100k+
Are you tired of unfulfilled promises and a lack of quality or urgency from recruitment agencies? Here at SH Recruitment, we are experts in Automotive, Engineering, Warehouse, Manufacturing and more. We are looking to partner with businesses to support your business and deliver results. Offering a bespoke service with several recruitment solutions designed around your needs, allowing us to maximise our chances of success.
Covers: United Kingdom | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
Vision Personnel
Ontrak Recruitment
Tru Talent
The Recruitment Lab
CCA Recruitment Group
Longreach Recruitment
Hunter Dunning
Hunters Recruitment
OPR Resourcing Specialists
CCN Jobs
First Call Contract Services
Amber Employment Services
TRIA Recruitment
Contract Scotland
Aston Carter
Change Recruitment
365 People
Premier Recruitment
The Recruitment Link
Highpoint Recruitment
Artemis Recruitment
CareerMotive Recruitment
BeAssured recruitment
Forest Personnel
Oyster Consultants
Global Interface
Messina Search
Pearl Recruitment
Kirkland Associates
Roundpeg Associates
Oxby & Parke Recruitment Ltd
Succeed Recruitment Solutions
Black & White Recruitment
Elite Staffing Solutions
Linda Taylors
Jigsaw Staff Recruitment
Omnia Recruitment
mpeople Recruitment
Recruitment Solutions (NW)
Pear Tree Recruitment
Office Connect Recruitment Services
Every Step Recruitment Ltd
Attega Group Ltd
Blusource
Mentys Executive Search
Dean Carter Recruitment
VRP SOLUTIONS LTD
MEM Recruitment
IG Recruit
Vivo Talent Solutions
Simplify Recruitment Group
Top Flight Personnel
Fusion Appointments
Huntress
Accord Recruitment
Advantage Employment
Absolute Solution Group
TFPL Recruitment
Hollyfield Personnel
Val Wade recruitment
Industrious Recruitment
Prospects Personnel Management
Space Recruitment International
T M P Associates
Work with York
EJG Associates
TRI Consulting
Opus People Solutions
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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