Call Centre / Customer Service Recruitment Agencies Directory
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
As a sales recruitment specialist we let statistics speak for themselves: 3:1 interview to placement ratio: 97.5% right first time shortlists: 16 days average delivery: 77% of candidates placed are passive (NOT VIA JOB BOARDS) Temporary & Permanent solutions, including Search & Selection projects. We will consult and advise you on the most effective solution to ensure on time project delivery and your repeat business.
Covers: England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Having worked in the recruitment industry for some 28 years, Glue Resourcing launched in July 2015 supporting several clients across multiple sectors who trust us to understand their business, culture, behaviours, skills and experience in delivering exceptional talent for tomorrows world. For our candidates we listen, we learn and we get results delivering a professional personal service, enhancing careers & lifestyles.
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
JT Recruit is a well-respected local agency with a great deal of experience in recruiting the right person for employers or finding the right job for candidates. What makes us different from many of our competitors is that we care about you!
Covers: East Midlands, West Midlands, | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Created to give businesses a fresh approach to recruitment. The priority for husband and wife duo Matthew Breakwell and Zoe Ellis was to offer a personalised approach, making time to get to know clients and candidates. Brellis Recruitment’s primary focus is supplying high calibre permanent and temporary candidates to the Warwickshire, Oxfordshire, West Midlands and surrounding areas.
Covers: Warwickshire, Oxfordshire, West Midlands. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Highly Competitive rates for new clients. HRSS is a trusted recruitment specialist with one simple aim: to find the right talent with the right skills, personality and ambition for our valued clients. We deliver competitive staffing solutions to UK businesses and cover multiple roles within Call Centre Sector including Customer Service Managers; Senior Complaints Handler; Head of Contact Centre; Business Analysts and more .....
Covers: England | Permanent | Salaries £15k - £100k+
Bloom Connections are here to help businesses throughout the country to grow. Cultivating long-lasting relationships with our clients to understand their culture and what their ideal candidate looks like is at the heart of what we do. Our personal approach allows us to get to know our clients and candidates, so that we can find you the perfect fit and help your business to blossom!
Covers: Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
Try Staff Ltd provides experienced candidates for a range of commercial roles. This includes data entry staff, customer service operatives, accounts staff, administration, receptionists, sales administrators, etc.
Covers: Midlands | Contract, Permanent, Temporary | Salaries from £17k - £100k+
Situated in the heart of Sussex we are your Local, Independent, Permanent Recruitment Agency for Call Centre & Customer Service roles. We understand it's not just about your next vacancy, it's about the future of your business. By offering a personal & professional service, we take the time to find you the best talent. We offer a full and thorough recruitment process, ensuring we build lasting relationships with our clients & candidates.
Covers: Sussex - Worthing, Lancing, Shoreham, Brighton | Contract, Part Time, Permanent | Salaries £15k - £100k
MP Resourcing understands the diverse needs of today’s businesses and job seekers, and offer expert help for both clients and candidates. From candidate sourcing through to advertising, response handling, screening and interviewing, MP Resourcing offers local recruitment services providing comprehensive and tailored solutions that improve efficiency and reduce costs. We offer both permanent and temporary solutions so can help whatever your needs.
Covers: Oxfordshire & Berkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Driver Hire Grimsby and Scunthorpe provide the most professional recruitment service throughout North Lincolnshire, North-East Lincolnshire and East Lindsey. Although we have a long history in the logistics industry, we are able to meet all of your staffing needs. Providing a 24/7 service manned by us locally. We are always on hand to meet your needs and exceed your expectations in recruiting temporary and permanent staff for your business
Covers: Scunthorpe Grimsby Louth Caistor Brigg Immingham | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
Over the last 12 years, ITSS has developed a national reputation and an extensive network, enabling us to consistently recruit talented people for our clients. We take pride in our consultative approach, taking the time to listen and understand individual client's requirements, whilst bringing in-depth market knowledge.
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k+
Most of our clients & candidates come from recommendations, referrals & reputation; evidence that we are proactive on your behalf, professional in our conduct & offer a bespoke service to each individual client or candidate.
Covers: South East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
ABL Recruitment is a London-based languages recruitment agency specialising in sourcing multilingual and English-only staff throughout the UK and internationally for call centres and customer support centres for temp and perm roles.
Covers: UK and International | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
The clue’s in the name – our dedicated team of recruitment experts are passionate about matching the right candidates to the right jobs. We specialise in Temporary and Permanent placements across a broad recruitment spectrum including; Office, Technical, Industrial, Transport and Managerial. Whether you’re seeking your next opportunity or expanding your team – it’s time to get Proactive!
Covers: Midlands and the North West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Everpool Recruitment are experienced in recruiting for a variety of sectors within the Call Centre and Customer Service industry. As a Nationwide recruiter, we currently have clients in this sector, from Liverpool to London, Stoke on Trent to Taunton - we cover wherever you are!Roles that we recruit are anything from Customer Service Administrators to Operations Directors and everything in between.
Covers: UK Wide | Part Time, Permanent | Salaries £15k - £100k
LH Pink offer a swift, honest, professional approach to meet your needs, time constraints and budgets.Need call call or contact centre staff in a temporary or permanent capacity? We would be delighted to present excellent candidates quickly and with no obligation! Permanent and Temporary placements are our speciality.
Covers: London and the South | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
A recruitment consultancy providing solutions nationwide, ARC are experts at supplying quality Call Centre/Customer Service professionals for clients within Financial Services and other sectors. We take a multifaceted approach in looking to fill permanent and contract posts. We have 30 years of recruitment experience and have filled several hundred roles in the Call Centre/Customer Service space.
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
We have staff fully available nationwide, catering for perm, temp and bank workers (as and when required). All candidate's qualifications and right to work are also fully vetted.Please do feel to get in touch should you have any inquires, we would love to help with all your staffing needs.
Covers: UK & ROI | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Ashendon Recruitment - Empowering Careers and Strengthening Local Business as a local agency, we specialise in bridging the gap between clients seeking quality staff and candidates seeking rewarding careers across three clear sectors: Office and Professional, Logistics and Warehouse, and Sales and Marketing. We have been connecting exceptional talent with local businesses for 25 years
Covers: Home Counties | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
Placing People is an independent agency which has been based in Bedford Town Centre for over 30 years. Our reputation has grown on the quality of the service we provide. Our aim is to continually strive to ensure that the high standards expected from our slogan, “Recruitment at its best” are delivered to clients and applicants alike in the most efficient and professional way possible.
Covers: Bedfordshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
We are one of Swindon’s premium recruitment agencies offering both temporary and permanent positions. Working with both individuals looking for that next career move and companies looking to increase staff numbers, you can be assured of a personal approach to match your exacting needs.
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
At "Find My Staff," we're dedicated strategic partners who help you achieve success by connecting you with the ideal candidates for your business. Our expert recruiters, well-versed in various industries and skilled in rigorous screening, meticulously match your requirements with the top talent available, ensuring a seamless and successful staffing solution.
Covers: National | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Your specialist Sales, Call Centre and Customer Service recruitment partner for fast, efficient, and cost-effective permanent recruitment solutions. Our mission is to accelerate your success while saving you time and money. With our expertise in headhunting and recruitment, we are dedicated to finding top-quality staff who not only meet but exceed your business needs.
Covers: Covering the UK | Permanent | Salaries £15k - £100k
PP Associates is a well-established Recruitment agency who strives to provide exceptional talent to our ever-growing marketplace. Our team of consultants including collectively have a wealth of exposure to different industries and fulfilling vacancies within Finance & Accountancy, HR, Manufacturing, Health and Social Care, Call Centre, Marketing & Digital, Office Support, Project & Account Management, Procurement
Covers: UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
The Best Connection specialises in the supply of flexible workforce solutions to the Industrial, Driving, Logistics & Care sectors. If you are a candidate seeking employment, or a client looking for staff, please feel free to call one of our consultants who will help find the perfect match.
Covers: Dorset, Hampshire & Sussex. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Specialist recruiters in the Call Centre/Customer Service industry. Finding that all important person for your business isn't an easy job. There are plenty of candidates looking for work but how do you get to the right one who has the skills, experience & culture fit for your business? In a candidate-led market, a structured, proactive, efficient partner-lead approach will ensure that you get the very best person to fill your needs.
Covers: Yorkshire, Lincolnshire & Midlands | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k
At Highbury Recruitment we believe in building personal and long standing relationships with both clients and candidates alike. Specialising in Industrial, Engineering, Scientific, Automotive and Electronic sectors, Permanent and Temporary recruitment, Highbury Recruitment has an extensive network of contacts. This makes us the only place you need to go for your recruitment requirements. Our ethos is simple: 'A personal approach to personnel'
Covers: East Anglia | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Flexible Solutionz has been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across the Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important than having thousands of CV's.
Covers: Birmingham and The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Our business established in 2011, has grown in expertise in understanding the fintech industry and the technical customer service roles required in this sector. We provide staffing for start ups to larger international companies for fixed term, permanent, temporary positions. We provide a personal service, working closely with our clients in sourcing the best person fit for each role with the right experience, qualifications and expertise.
Covers: UK wide | Contract, Permanent, Temporary | Salaries £15k - £100k+
Contract Scotland
Amber Employment Services
First Call Contract Services
CCN Jobs
CCA Recruitment Group
TLA Group
Redwood Search
HPRtalent
Hunter Dunning
Hunters Recruitment
OPR Resourcing Specialists
Vision Personnel
Ontrak Recruitment
Tru Talent
The Recruitment Lab
Global Interface
Pearl Recruitment
The Recruitment Link
Highpoint Recruitment
Artemis Recruitment
Forest Personnel
365 People
Aston Carter
Change Recruitment
Debbie Burbage Recruitment
Messina Search
Oyster Consultants
JS Talent Recruitment Specialists
Premier Recruitment
Marstep
Angela Mortimer
Hollyfield Personnel
Val Wade recruitment
Industrious Recruitment
MEM Recruitment
IG Recruit
Attega Group Ltd
Every Step Recruitment Ltd
Office Connect Recruitment Services
VRP SOLUTIONS LTD
Vivo Talent Solutions
Mentys Executive Search
Blusource
Dean Carter Recruitment
Succeed Recruitment Solutions
2020 Recruitment
Simplify Recruitment Group
Quality Service Recruitment Limited
Oxby & Parke Recruitment Ltd
Elite Staffing Solutions
mpeople Recruitment
Advantage Employment
Linda Taylors
Omnia Recruitment
Recruitment Solutions (NW)
Pear Tree Recruitment
Top Flight Personnel
Fusion Appointments
Huntress
TFPL Recruitment
Urbanberry Recruitment
Louisa Fleet Recruitment
iRecruit Partners
Job Box Recruitment
Smart 1 Recruitment
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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