Call Centre / Customer Service Recruitment Agencies Directory
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
About Get Recruited - Experts in Talent
As Experts in Talent Acquisition, we have the experience and knowledge to quickly introduce our clients to the very best talent. Our exclusive network of pre-screened on and off market candidates is central to our success and has been carefully developed over a decade of networking in the Call Centre, Contract Centre & Customer Service Industry. Ready to speak with an industry expert? Contact us today.
Call Centre / Customer Service
Covers: Nationwide Coverage / UK Wide | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Halo Personnel Ltd
It takes a special type of skill-set to succeed at a job in a Call Centre - and at Halo, we understand this. Regardless of the experience level or salary expectations you're looking for, we can find quality Agents for you across literally the full spectrum of job roles. Whether inbound or outbound, Telemarketing or Help Desk, we are the team that you want to speak to when it comes to filling this type of vacancy.
Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Staffbase Recruitment
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Anne Jagger Recruitment LTD
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Berry Recruitment - Office and Professional division
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Mana Resourcing Ltd - Commercial Division
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Call Centre / Customer Service
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Cape Recruitment Ltd
Our job is to make your job easier. As a client, we understand that you need to rely on a recruitment partner that listens to your business needs. We undertake much of the selection process so that you don't have to. Our candidates, many of whom are unique to us, have been professionally and thoroughly evaluated so that you can be sure that you are choosing from the best.
Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
About Huntsman Recruitment Ltd
Huntsman Recruitment specialise in providing temporary and permanent Driving, Industrial, Commercial and Technical personnel throughout the West Yorkshire area. With over 170 5* Google Reviews, our expert team can offer: Immediate Supply and Free Advertising, Pre-Booking Facility, Competitive Rates, Complete Recruitment and Account Management, 24/7 Telephone Support, Free Recruitment Consultation at Your Convenience.
Call Centre / Customer Service
Covers: West Yorkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Pineapple Recruitment
As recruiters go, we're the pick of the bunch! Pineapple Recruitment is the number one recruitment agency for customer service, customer care and contact centre staff in Dorset and Hampshire. With hundreds of job vacancies and thousands of jobseekers available at any one time, Pineapple Recruitment can find clients their ideal employees, and candidates the perfect role for the next step in their career.
Call Centre / Customer Service
Covers: Dorset & Hampshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About Think Specialist Recruitment - HEAD OFFICE RECRUITMENT
Established in 2011, we are a highly successful and growing business that specialises in recruiting office based professionals on both a permanent & temporary basis. We pride ourselves on the level of service that we provide to our clients & candidates, with a friendly and highly competent team of Consultants who would be pleased to find you the best staff for your business. Our team specialise in recruiting customer service staff at all levels
Call Centre / Customer Service
Covers: Herts, Beds, Bucks, Berks, London | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
About Aspion - Sales Recruitment
As a sales recruitment specialists we let statistics speak for themselves: 3:1 interview to placement ratio: 97.5% right first time shortlists: 16 days average delivery: 77% of candidates placed are passive (NOT VIA JOB BOARDS) Temporary & Permanent solutions, including Search & Selection projects. We will consult and advise you on the most effective solution to ensure on time project delivery and your repeat business.
Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
About Duval Associates
Specialists in permanent recruitment - covering all UK regions Experts across all Sales - Engineering - Finance - Marketing roles. High quality - tailored - bespoke solutions at competitive rates London - Manchester - Birmingham - Newcastle - Leeds
Call Centre / Customer Service
Covers: UK Wide | Permanent | Salaries £15k - £100k+
About MP Resourcing LTD
MP Resourcing understands the diverse needs of today’s businesses and job seekers, and offer expert help for both clients and candidates. From candidate sourcing through to advertising, response handling, screening and interviewing, MP Resourcing offers local recruitment services providing comprehensive and tailored solutions that improve efficiency and reduce costs. We offer both permanent and temporary solutions so can help whatever your needs.
Call Centre / Customer Service
Covers: Oxfordshire & Berkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Active Recruiting Consultants Ltd (ARC)
A specialist South East agency that provide solutions nationwide, ARC are experts at supplying quality Customer Service professionals for clients within Financial Services. Typically placing Helpdesk Advisers and Call Centre staff within areas such as Pensions, Investments and Banking, we take a multifaceted approach in looking to fill permanent and contract posts. We have 20 years of recruitment experience and mainly fill vacancies up to 50K.
Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
About Staffstore UK Ltd
Staffstore UK is a market leader in the provision of permanent, contract and temporary staff across a multitude of sectors throughout the UK. Boasting specialist divisions in Engineering, Sales and Marketing, Commercial, Finance and Construction. Staffstore UK is truly a one stop shop for all of your recruitment needs.
Call Centre / Customer Service
Covers: Midlands and North England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About KPA Recruitment Ltd
We are an independent recruitment company providing temporary and permanent solutions across Shropshire & The West Midlands including Managed Service Solutions and Recruitment Process Outsourcing. Our clients include small to medium enterprises and leading Blue Chip companies. We work in partnership with our clients and pride ourselves on our personal approach to meeting their requirements.
Call Centre / Customer Service
Covers: Midlands & Shropshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About Elite Employee
COVID 19: We are OPEN FOR BUSINESS to supply staff to ALL SECTORS. TEMPORARY AND PERMANENT STAFF SUPPLIED. Southern England based Search and Selection Agency. Temporary and Permanent Staff supplied at all levels. Many years of experience, technical and highly professional recruiters. Excellent references can be supplied.
Call Centre / Customer Service
Covers: UK Wide | Contract, Permanent, Temporary | Salaries £15k - £100k
About Alma Personnel
Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across The Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important then having thousands of CV's.
Call Centre / Customer Service
Covers: Birmingham and The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Pure Staff Ltd
Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary (Midlands) and Permanent (UK). In 2019 Pure Staff successfully placed over 4000 people into work with 632 companies. We operate out of 4 branches; Birmingham, Wolverhampton, Worcester and Reddtich. Our Permanent Recruitment Team supply the UK
Call Centre / Customer Service
Covers: The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Multitask Personnel
Our Support services team have a vast amount of expertise placing candidates in a range of roles from volume telesales and customer service agents right through to Call centre managers and Data Analysts. We can provide temporary, contract or permanent recruitment services.
Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
Hertfordshire
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Call Centre / Customer Service Salaries
