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Call Centre / Customer Service Recruitment Agencies Directory

717 Recruitment Agencies found in the Call Centre / Customer Service industry. View your closest or specialist recruiters by using the Agency Search below.

Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.

Customer service recruitment

Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.

Salaries

Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.

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Get Recruited - Experts in Talent Acquisition

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Call Centre / Customer Service
Covers: Nationwide Coverage / UK Wide | Contract, Part Time, Permanent | Salaries £15k - £100k+

Birmingham Business Park, Birmingham, West Midlands, B37 7YB
31 Southampton Row, Holborn, London, WC1B 5HJ Second Floor, Fountain House, 83 Fountain Street, Manchester, Lancashire, M2 2EE
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As Experts in Talent Acquisition, we have the experience and knowledge to quickly introduce our clients to the very best talent. Our exclusive network of pre-screened on and off market candidates is central to our success and has been carefully developed over a decade of networking in the Call Centre, Contract Centre & Customer Service Industry. Ready to speak with an industry expert? Contact us today.
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Halo Personnel Ltd

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Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k

BBIC, Innovation Way, Barnsley, Yorkshire, S75 1JL
Carlisle Business Centre, Carlisle Road, Bradford, West Yorkshire, BD88BD Unit 35 Viewlands Rise, Ilkley, Leeds, West Yorkshire, LS29 6BQ
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It takes a special type of skill-set to succeed at a job in a Call Centre - and at Halo, we understand this. Regardless of the experience level or salary expectations you're looking for, we can find quality Agents for you across literally the full spectrum of job roles. Whether inbound or outbound, Telemarketing or Help Desk, we are the team that you want to speak to when it comes to filling this type of vacancy.
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Executive Sales & Marketing Recruitment

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Call Centre / Customer Service
Covers: Nationwide | Part Time, Permanent, Temporary | Salaries £15k - £100k+

Halifax House, 14-15 Frederick Road, Edgbaston, Birmingham, West Midlands, B15 1JD
Bristol, Glasgow, Leeds, London, Sale, Warrington, Wirral
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Specialists in the recruitment of Sales and Marketing personnel at all levels from Trainee to Senior Manager. Established in 1994 we have successfully placed over 6000 candidates across the UK in permanent sales and marketing vacancies. Testimonials and recommendations can be provided from existing clients on request. We will normally be able to negotiate an introductory offer for any new clients, so please call us for more information.
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Cape Recruitment Ltd

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Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+

Capel Grange, Bedford Rd, Hitchin, Hertforshire, SG53RT
Our job is to make your job easier. As a client, we understand that you need to rely on a recruitment partner that listens to your business needs. We undertake much of the selection process so that you don't have to. Our candidates, many of whom are unique to us, have been professionally and thoroughly evaluated so that you can be sure that you are choosing from the best.
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Mana Resourcing Ltd - Commercial Division

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Call Centre / Customer Service
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k

Mana House, 20 Harborough Road, Kingsthorpe, Northants, NN2 7AZ
Mana House, Overdale Road, Leicester, Leicestershire, LE2 3YJ Glaston Hall, Spring Lane, Glaston, Oakham, Leicestershire, LE15 9BZ Mana House, Meadow Road, Peakirk, Peterborough, Cambridgeshire, PE6 7NX Carlton House, High Street, Higham Ferrers, Wellingborough, Northants, NN10 8BW
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Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
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Anne Jagger Recruitment LTD

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Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k

7 Pancras Square, London, Greater London, NW1 0AG
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
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Staffbase Recruitment

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Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

Lumonics House, Valley Drive, Swift Valley Ind Est, Rugby, Warwickshire, CV21 1TQ
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
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Berry Recruitment - Office and Professional division

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Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

20 Woodland Road, Darlington, County Durham, DL3 7PL
Exeter, Harlow, Hatfield, London, London, Northampton, West Wickham
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From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
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Total Spectrum

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Industries covered: Administration, Call Centre / Customer Service, Education, Executive / Management, Fashion, Industrial, Logistics, Manufacturing / Production, Marketing, Sales

4 Highlands Drive, Daventry, Northamptonshire, NN11 8ST
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Try Staff Ltd

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Call Centre / Customer Service
Covers: West Midlands | Contract, Permanent, Temporary | Salaries £15k - £60k

3 Steyning Road, South Yardley, Birmingham, West Midlands, B26 1HH
With over 25 years of making permanent and temporary placements, Try Staff provides experienced candidates for any commercial role. This includes data entry staff, customer service operatives,accounts staff,administration, receptionists, sales administrators etc.
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Aspion - Sales Recruitment

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Call Centre / Customer Service
Covers: North West England, North Wales & Midlands | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k

Somerset House, 37 Temple Street, Birmingham, West Midlands, B2 5DP
Merchant House, Crook Street, Chester, Cheshire, CH1 2BE The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ 1 Warwick Row, London, Greater London, SW1E 5ER 1 St Peter's Square, Manchester, Greater Manchester, M2 3DE
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As a sales recruitment specialists we let statistics speak for themselves: 3:1 interview to placement ratio: 97.5% right first time shortlists: 16 days average delivery: 77% of candidates placed are passive (NOT VIA JOB BOARDS) Temporary & Permanent solutions, including Search & Selection projects. We will consult and advise you on the most effective solution to ensure on time project delivery and your repeat business.
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Staffstore UK Ltd

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Call Centre / Customer Service
Covers: Midlands and North England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

Kingswood House, 80 Richardshaw Lane, Pudsey, Leeds, West Yorkshire, LS28 6BN
Staffstore UK is a market leader in the provision of permanent, contract and temporary staff across a multitude of sectors throughout the UK. Boasting specialist divisions in Engineering, Sales and Marketing, Commercial, Finance and Construction. Staffstore UK is truly a one stop shop for all of your recruitment needs.
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Pure Staff Ltd

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Call Centre / Customer Service
Covers: The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k

The Chamberlain Building, 36 Frederick Street, Birmingham, West Midlands, B1 3HN
61a Enfield Industrial Estate, Enfield, Redditch, Worcestershire, B97 6DE Office 8, Oxford Street Industrial Park, Vulcan Road, Bilston, West Midlands, WV14 7LF 8 Lowesmoor Wharf, Worcester, Worcestershire, WR1 2RS
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Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary (Midlands) and Permanent (UK). In 2018 Pure Staff successfully placed over 4000 people into work with 701 companies. We operate out of 4 branches; Birmingham, Wolverhampton, Worcester and Reddtich. Our Permanent Recruitment Team supply the UK
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Active Recruiting Consultants Ltd (ARC)

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Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k

Valley House, 43 Rectory Lane, Banstead, Surrey, SM7 3PE
A specialist South East agency that provide solutions nationwide, ARC are experts at supplying quality Customer Service professionals for clients within Financial Services. Typically placing Helpdesk Advisers and Call Centre staff within areas such as Pensions, Investments and Banking, we take a multifaceted approach in looking to fill permanent and contract posts. We have 20 years of recruitment experience and mainly fill vacancies up to 50K.
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Athena Recruiting Services Ltd

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Call Centre / Customer Service
Covers: London, Greater London,East Anglia, South East | Part Time, Permanent, Temporary | Salaries £15k - £100k+

Suite 163, Communications House, 9 St Johns Street, Colchester, Essex, CO2 7NN
Having had years of experience within Customer Service and Call Centre environments ourselves, we can identify and supply the best level of candidates to your business. We have candidates with a wealth of experience in the Customer Service Industry alongside individuals that wish to pursue a career in the industry at entry level.
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PB RECRUITMENT CONSULTANTS LTD

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Call Centre / Customer Service
Covers: Throughout the UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

The Watertower, Guildprime Business Centre, Southend Rd, Billericay, Essex, CM11 2PZ
PB Recruitment Consultants Ltd is a multifaceted company dedicated to service provision. We offer a tailor made service according to specific client/job requirements using our extensive database of candidates, within each specialised area of practice. We understand that many industries do not work the average 9:00am – 5:00pm day, which is why our office phones divert every evening, allowing us to provide a 24 hour service, seven days per week.
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KPA Recruitment Ltd

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Call Centre / Customer Service
Covers: Midlands & Shropshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k

Suite 1, Stratum House, Stafford Park 10, Telford, Shropshire, TF3 3AB
Waterloo Court, 31 Waterloo Road, Wolverhampton, West Midlands, WV1 4DJ
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We are an independent recruitment company providing temporary and permanent solutions across Shropshire & The West Midlands including Managed Service Solutions and Recruitment Process Outsourcing.  Our clients include small to medium enterprises and leading Blue Chip companies. We work in partnership with our clients and pride ourselves on our personal approach to meeting their requirements.
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Mango Solutions Recruitment Ltd

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Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k

Number 10, Atlanta Boulevard, Romford, Essex, RM1 1TB
Multi Award Winning Independent and successful employment agency established in 2006 specialising in the placement of permanent, contract and temporary staff across the United Kingdom. We operate a corporate and professional practice but with the personal touch. Genuine testimonials. Mango Solutions Recruitment " The Right choice". Continued Growth year on year. Romanian and Spanish speaking recruiters also available.
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JT Recruit Ltd

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Call Centre / Customer Service
Covers: East Midlands, West Midlands, | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

34 Charnwood Street, Derby, Derbyshire, DE1 2GU
4B Bank Court, Weldon Road, Loughborough, Leicestershire, LE11 5RF Suite 5, Queens Place, 1 Queens Street, Mansfield, Nottinghamshire, NG18 1JN
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JT Recruit is a well respected local agency and we have a great deal of experience in recruiting the right person for you or finding the right job for you. What makes us different from a lot of our competitors is that we care about you!
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S & L Personnel Ltd

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Call Centre / Customer Service
Covers: Hinckley, Nuneaton, Coventry, Leicester, Rugby, | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

First Floor, 6 Wood Street, Earl Shilton, Leicestershire, LE9 7ND
16 Coventry Road, Hinckley, Leicestershire, LE10 0JT Wanlip Road, Syston, Leicestershire, LE7 1PD First Floor, 2-6 Albert Street, Rugby, Warwickshire, CV21 2RS
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Are you an Employer looking for an extension to your team and not just another agency? Your businesses success is our business, recruiting the right people to integrate seamlessly into your culture and building great teams to take your business to the next level. Are you a Candidate looking for an agency to help you to fulfil your career aspirations? For an agency you can trust to have your best interests at heart then please get in touch.
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Most Popular Call Centre / Customer Service Job Roles

Call Centre Agent
Call Centre Director
Call Centre Manager
Customer Service Advisor
Help Desk

Most Popular Locations for Call Centre / Customer Service

England

Avon
Bedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
Hertfordshire
Kent
Lancashire
Leicestershire
London
Manchester
Merseyside
Middlesex
Norfolk
Northamptonshire
Northumberland
Nottinghamshire
Oxfordshire
Shropshire
Somerset
Staffordshire
Suffolk
Surrey
Sussex
Tyne And Wear
Warwickshire
West Midlands
Wiltshire
Worcestershire
Yorkshire

Scotland

Central
Lothian
Strathclyde

Wales

Flintshire
Gwent

Call Centre / Customer Service Salaries

Low Pay
£15,054
High Pay
£29,000
Medium Pay
£18,500
6 Month Change
1.1%
Salaries by Region
Map of UK
Scotland
£19 k
North East
£19 k
Yorkshire & Humberside
£19 k
Midlands
£20 k
East Anglia
£20 k
London
£27 k
South East
£21 k
Home Counties
£21 k
South West
£20 k
Welsh Borders
£19 k
Wales
£19 k
North West
£19 k
Northern Ireland
£18 k