Call Centre / Customer Service Recruitment Agencies Directory
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
Get Recruited - Experts in Talent
About Get Recruited - Experts in Talent
As Experts in Talent Acquisition, we have the experience and knowledge to quickly introduce our clients to the very best talent. Our exclusive network of pre-screened on and off market candidates is central to our success and has been carefully developed over a decade of networking in the Call Centre, Contract Centre & Customer Service Industry. Ready to speak with an industry expert? Contact us today.
Call Centre / Customer Service
Covers: Nationwide Coverage / UK Wide | Contract, Part Time, Permanent | Salaries £15k - £100k+
Anne Jagger Recruitment LTD
About Anne Jagger Recruitment LTD
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Berry Recruitment - Office and Professional division
About Berry Recruitment - Office and Professional division
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Halo Personnel Ltd
About Halo Personnel Ltd
It takes a special type of skill-set to succeed at a job in a Call Centre - and at Halo, we understand this. Regardless of the experience level or salary expectations you're looking for, we can find quality Agents for you across literally the full spectrum of job roles. Whether inbound or outbound, Telemarketing or Help Desk, we are the team that you want to speak to when it comes to filling this type of vacancy.
Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Cape Recruitment Ltd
About Cape Recruitment Ltd
Our job is to make your job easier. As a client, we understand that you need to rely on a recruitment partner that listens to your business needs. We undertake much of the selection process so that you don't have to. Our candidates, many of whom are unique to us, have been professionally and thoroughly evaluated so that you can be sure that you are choosing from the best.
Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
Staffbase Recruitment
About Staffbase Recruitment
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Huntsman Recruitment Ltd
About Huntsman Recruitment Ltd
Huntsman Recruitment specialise in providing temporary and permanent Driving, Industrial, Commercial and Technical personnel throughout the West Yorkshire area. With over 170 5* Google Reviews, our expert team can offer: Immediate Supply and Free Advertising, Pre-Booking Facility, Competitive Rates, Complete Recruitment and Account Management, 24/7 Telephone Support, Free Recruitment Consultation at Your Convenience.
Call Centre / Customer Service
Covers: West Yorkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Think Specialist Recruitment - HEAD OFFICE RECRUITMENT
About Think Specialist Recruitment - HEAD OFFICE RECRUITMENT
Established in 2011, we are a highly successful and growing business that specialises in recruiting office based professionals on both a permanent & temporary basis. We pride ourselves on the level of service that we provide to our clients & candidates, with a friendly and highly competent team of Consultants who would be pleased to find you the best staff for your business. Our team specialise in recruiting customer service staff at all levels
Call Centre / Customer Service
Covers: Herts, Beds, Bucks, Berks, London | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
Pineapple Recruitment
About Pineapple Recruitment
As recruiters go, we're the pick of the bunch! Pineapple Recruitment is the number one recruitment agency for customer service, customer care and contact centre staff in Dorset and Hampshire. With hundreds of job vacancies and thousands of jobseekers available at any one time, Pineapple Recruitment can find clients their ideal employees, and candidates the perfect role for the next step in their career.
Call Centre / Customer Service
Covers: Dorset & Hampshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
Mana Resourcing Ltd - Commercial Division
About Mana Resourcing Ltd - Commercial Division
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Call Centre / Customer Service
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Alma Personnel
About Alma Personnel
Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across The Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important then having thousands of CV's.
Call Centre / Customer Service
Covers: Birmingham and The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Labour Hire Ltd
About Labour Hire Ltd
Labour Hire supply reliable, vetted candidates throughout the UK. Whether you require a single operative or full site coverage temporary, contract or permanent, Labour Hire delivers a cost-effective solution for all your recruitment needs. We provide high quality personnel at short notice who are committed to delivering exceptional standards of workmanship and reliability.
Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
MP Resourcing LTD
About MP Resourcing LTD
MP Resourcing understands the diverse needs of today’s businesses and job seekers, and offer expert help for both clients and candidates. From candidate sourcing through to advertising, response handling, screening and interviewing, MP Resourcing offers local recruitment services providing comprehensive and tailored solutions that improve efficiency and reduce costs. We offer both permanent and temporary solutions so can help whatever your needs.
Call Centre / Customer Service
Covers: Oxfordshire & Berkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Pure Staff Ltd
About Pure Staff Ltd
Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary (Midlands) and Permanent (UK). In 2018 Pure Staff successfully placed over 4000 people into work with 701 companies. We operate out of 4 branches; Birmingham, Wolverhampton, Worcester and Reddtich. Our Permanent Recruitment Team supply the UK
Call Centre / Customer Service
Covers: The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Highbury Recruitment
About Highbury Recruitment
At Highbury Recruitment we believe in building personal and long standing relationships with both clients and candidates alike. Specialising in Industrial, Engineering, Scientific, Automotive and Electronic sectors, Permanent and Temporary recruitment, Highbury Recruitment has an extensive network of contacts. This makes us the only place you need to go for your recruitment requirements. Our ethos is simple: 'A personal approach to personnel'
Call Centre / Customer Service
Covers: East Anglia | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
CMD RECRUITMENT LIMITED
About CMD RECRUITMENT LIMITED
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Call Centre / Customer Service
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Proactive Personnel Ltd
About Proactive Personnel Ltd
The clue’s in the name – our dedicated team of recruitment experts are passionate about matching the right candidates to the right jobs. We specialise in Temporary and Permanent placements across a broad recruitment spectrum including; Office, Technical, Industrial, Transport and Managerial. Whether you’re seeking your next opportunity or expanding your team – it’s time to get Proactive!
Call Centre / Customer Service
Covers: Midlands and the North West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Multitask Personnel
About Multitask Personnel
Our Support services team have a vast amount of expertise placing candidates in a range of roles from volume telesales and customer service agents right through to Call centre managers and Data Analysts. We can provide temporary, contract or permanent recruitment services.
Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k
Staffstore UK Ltd
About Staffstore UK Ltd
Staffstore UK is a market leader in the provision of permanent, contract and temporary staff across a multitude of sectors throughout the UK. Boasting specialist divisions in Engineering, Sales and Marketing, Commercial, Finance and Construction. Staffstore UK is truly a one stop shop for all of your recruitment needs.
Call Centre / Customer Service
Covers: Midlands and North England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Active Recruiting Consultants Ltd (ARC)
About Active Recruiting Consultants Ltd (ARC)
A specialist South East agency that provide solutions nationwide, ARC are experts at supplying quality Customer Service professionals for clients within Financial Services. Typically placing Helpdesk Advisers and Call Centre staff within areas such as Pensions, Investments and Banking, we take a multifaceted approach in looking to fill permanent and contract posts. We have 20 years of recruitment experience and mainly fill vacancies up to 50K.
Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
Hertfordshire
Call Centre / Customer Service Salaries
