Help Desk recruitment agency listing
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
ABL Recruitment is a London-based languages recruitment agency specialising in sourcing multilingual and English-only staff throughout the UK and internationally for call centres and customer support centres for temp and perm roles.
Covers: UK and International | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
At "Find My Staff," we're dedicated strategic partners who help you achieve success by connecting you with the ideal candidates for your business. Our expert recruiters, well-versed in various industries and skilled in rigorous screening, meticulously match your requirements with the top talent available, ensuring a seamless and successful staffing solution.
Covers: National | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Placing People is an independent agency which has been based in Bedford Town Centre for over 30 years. Our reputation has grown on the quality of the service we provide. Our aim is to continually strive to ensure that the high standards expected from our slogan, “Recruitment at its best” are delivered to clients and applicants alike in the most efficient and professional way possible.
Covers: Bedfordshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
We are one of Swindon’s premium recruitment agencies offering both temporary and permanent positions. Working with both individuals looking for that next career move and companies looking to increase staff numbers, you can be assured of a personal approach to match your exacting needs.
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Flexible Solutionz has been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
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Skillframe
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Be Personnel LTD
CLD Recruitment
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Executive Support Services
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Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
More information
Help desk staff provide essential support to a business customers. They may answer customers enquiries, provide the information required to solve customers problems, and deal with complaints.
Formal qualifications are not usually required for customer service jobs. However, many employers look for evidence of basic skills. Previous experience of working in a customer facing role may also be helpful. Candidates with A levels or equivalent qualifications may find it easier to progress into higher-level customer service roles.
Training and Qualifications
All help desk employees receive on-the-job training and supervision from experienced staff. Employees may also be able to study for BTEC qualifications or NVQs in Customer Service.
To work in help desk roles, excellent communication skills are required. Employers also seek politeness, confidence, patience and good problem solving skills in prospective employees.
Help desk staff work in a range of employment sectors, including computing, retail, manufacturing, travel and tourism, banking and insurance. Full-time and part-time job opportunities for customer service staff can be found throughout the UK. Vacancies tend to be advertised in newspapers and through recruitment agencies.
Newly appointed customer services assistants may receive around £12,000 a year. With experience, customer service assistants may go on to earn between £15,000 and £25,000 as entry-level customer service managers.
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