Help Desk recruitment agency listing
Created to give businesses a fresh approach to recruitment. The priority for husband and wife duo Matthew Breakwell and Zoe Ellis was to offer a personalised approach, making time to get to know clients and candidates. Brellis Recruitment’s primary focus is supplying high calibre permanent and temporary candidates to the Warwickshire, Oxfordshire, West Midlands and surrounding areas.
Covers: Warwickshire, Oxfordshire, West Midlands. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Situated in the heart of Sussex we are your Local, Independent, Permanent Recruitment Agency for Call Centre & Customer Service roles. We understand it's not just about your next vacancy, it's about the future of your business. By offering a personal & professional service, we take the time to find you the best talent. We offer a full and thorough recruitment process, ensuring we build lasting relationships with our clients & candidates.
Covers: Sussex - Worthing, Lancing, Shoreham, Brighton | Contract, Part Time, Permanent | Salaries £15k - £100k
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Over the last 12 years, ITSS has developed a national reputation and an extensive network, enabling us to consistently recruit talented people for our clients. We take pride in our consultative approach, taking the time to listen and understand individual client's requirements, whilst bringing in-depth market knowledge.
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k+
Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across the Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important than having thousands of CV's.
Covers: Birmingham and The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Try Staff Ltd provides experienced candidates for a range of commercial roles. This includes data entry staff, customer service operatives, accounts staff, administration, receptionists, sales administrators, etc.
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
We have staff fully available nationwide, catering for perm, temp and bank workers (as and when required). All candidate's qualifications and right to work are also fully vetted.Please do feel to get in touch should you have any inquires, we would love to help with all your staffing needs.
Covers: UK & ROI | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Our business established in 2011, has grown in expertise in understanding the fintech industry and the technical customer service roles required in this sector. We provide staffing for start ups to larger international companies for fixed term, permanent, temporary positions. We provide a personal service, working closely with our clients in sourcing the best person fit for each role with the right experience, qualifications and expertise.
Covers: UK wide | Contract, Permanent, Temporary | Salaries £15k - £100k+
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More information
Help desk staff provide essential support to a business customers. They may answer customers enquiries, provide the information required to solve customers problems, and deal with complaints.
Formal qualifications are not usually required for customer service jobs. However, many employers look for evidence of basic skills. Previous experience of working in a customer facing role may also be helpful. Candidates with A levels or equivalent qualifications may find it easier to progress into higher-level customer service roles.
Training and Qualifications
All help desk employees receive on-the-job training and supervision from experienced staff. Employees may also be able to study for BTEC qualifications or NVQs in Customer Service.
To work in help desk roles, excellent communication skills are required. Employers also seek politeness, confidence, patience and good problem solving skills in prospective employees.
Help desk staff work in a range of employment sectors, including computing, retail, manufacturing, travel and tourism, banking and insurance. Full-time and part-time job opportunities for customer service staff can be found throughout the UK. Vacancies tend to be advertised in newspapers and through recruitment agencies.
Newly appointed customer services assistants may receive around £12,000 a year. With experience, customer service assistants may go on to earn between £15,000 and £25,000 as entry-level customer service managers.
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