Call Centre / Customer Service Recruitment Agencies Directory
S4 Personnel
Village Staff
Bridge Recruitment
Eye 4 Recruitment
Hewett Recruitment
Abbey Personnel Services
Nu-Recruit
Akorn Recruitment
Bolt Staffing Solutions
Aspirare Recruitment
The Burford Recruitment Company
Petrie Recruitment
Merje Recruitment
Recruitment Solutions (RS)
Matt Burton Associates
Your Recruit
Quartz Recruitment
Cummins Mellor
Rapid Recruit
Responsive Personnel
Staff Source
The Dove Partnership
Trio
Windsor Employment
Mulberry Recruitment
Selective Group
Daniel Adams Recruitment
Clarkson Owens
Revive Recruitment
Cottrell Moore
Echo Personnel
Tulip Recruitment
All-Temps Recruitment
A for Appointments
AKA Recruitment
Synergy Recruitment Ltd
Bennett Staff Bureau
Bridge Recruitment UK
Blue Orchid Recruitment
Hire Cracker Searchability
MC Personnel
Elite Personnel
Cityfield Recruitment
Delaney Browne Appointments
Princewood Recruitment
Sandiford Green
Emmerson-Ross Recruitment
TLP Recruitment
Solutions2Recruitment
Diamond Recruitment Services
T&K Associates
Haystack Selection
E-Frontiers
Bluestone Staffing
Cogent Staffing
Rocasa Consulting
The Work Shop Resourcing Ltd
John Ross Associates
MIW Group Ltd
Square Mile Connections
VWA Search Ltd.
Forde Recruitment
Fusion Resources
F1rst Commercial Recruitment
Great People Recruitment
Portfolio Recruitment
Interpersonnel UK
Staff Connection
Impression Recruitment
ReQuire Consultancy
Modern Edge Recruitment
Clearline Recruitment
Uxbridge Employment Agency
Regional Recruitment Services
Recruitment In Partnership
Frossell Recruitment
First Choice Recruitment Consultancy
Trinity Personnel
Working Solutions Recruitment Services
Platinum Resourcing
Prize Placements
Pursuit Resources Group
Gravity Personnel
OA
MAK Jobs
Emploi Recruitment
Quack Recruitment
Enterprise Personnel
Ellis Mason Recruitment
Hunter Heywood Ltd
Premier Placement Services
Grey Seal Recruitment
Jobseekers Recruitment
Post Recruitment
JS Recruitment
Key Appointments
Labour 24/7
Lucy Walker Recruitment
EC Resourcing
Plus One Personnel
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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