Call Centre Agent recruitment agency listing
A Call Centre Agent handles a business's incoming and outgoing phone calls, the focus of which may be Customer Support, complaints or queries (Customer Service). The calls are often in large volumes and the agent is equipped with a computer and headset.
Skillset and qualifications
There is no set route into this role, but candidates may gain higher chances of employment if they have taken an NVQ course in Contact Centre Operations. It is mainly experience in this field, or in a Sales environment, that will give candidates an advantage. Many call centres will give staff on-the-job training.
A competent knowledge and skillset in word processing software, databases and email or chat technology will also be beneficial. Certain companies may require staff to be bilingual, but this is specific to its individual needs.
Industries for employment and salaries
Various industries recruit Call Centre Agents, including banks, insurance companies and supermarkets. Call centres exist in almost all major cities across the UK. The trend of businesses using offshore call centres is demising, and more UK businesses are recruiting staff in the UK.
Average salaries are around £16,000; rising up to around £30,000 at Supervisor or Management level.
Recruitment in the Call Centre Industry
Jobs in this field are available through recruitment agencies or direct applications, and are on either a temporary or permanent basis. Competition for jobs is reasonably high and employers will seek reliable and consistent staff.
About Duval Associates
Specialists in permanent recruitment - covering all UK regions Experts across all Sales - Engineering - Finance - Marketing roles. High quality - tailored - bespoke solutions at competitive rates London - Manchester - Birmingham - Newcastle - Leeds
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Permanent | Salaries £15k - £100k+
About Badger Associates Ltd
The home of all the best Call Centre and Customer Service people in East Anglia. Badger - designed in black and white.
Call Centre Agent - Call Centre / Customer Service
Covers: East Anglia, surrounding areas and London | Part Time, Permanent, Temporary | Salaries £15k - £100k+
About HRSS Recruitment Specialists - Permanent Recruitment
10% Intro fee for new clients based on exclusivity for 3 roles or more. 80% REBATE if candidate leaves within 3 months. HRSS are trusted advisors with repeat business from our clients. We deliver competitive staffing solutions to UK businesses and cover multiple key markets - including Professional Health; Clinical Psychology, Accounting, Admin, Engineering, Human Resources, IT; Marketing; Engineering; Motor Vehicle, Sales and MANY MORE
Call Centre Agent - Call Centre / Customer Service
Covers: England | Part Time, Permanent | Salaries £15k - £100k+
About Anne Jagger Recruitment LTD
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Call Centre Agent - Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Recruiter Tip
Have the best conversion rate within your current call centre agent role or always win the weekly competitions? Make sure you talk about this on your CV to stand out.About Labour Hire Ltd
Labour Hire supply reliable, vetted candidates throughout the UK. Whether you require a single operative or full site coverage temporary, contract or permanent, Labour Hire delivers a cost-effective solution for all your recruitment needs. We provide high quality personnel at short notice who are committed to delivering exceptional standards of workmanship and reliability.
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Pure Staff Ltd
Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary (Midlands) and Permanent (UK). In 2019 Pure Staff successfully placed over 4000 people into work with 632 companies. We operate out of 4 branches; Birmingham, Wolverhampton, Worcester and Reddtich. Our Permanent Recruitment Team supply the UK
Call Centre Agent - Call Centre / Customer Service
Covers: The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Berry Recruitment - Office and Professional division
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Aspen Wolf Ltd
Tough Times don't Last, Tough Teams do!, Aspen Wolf leaders of the Pack, Team Wolf. Throw us to the wolves and we will return leading the pack. We are here for all your needs from Recruitment to Training, we can help with small increases in business or a high demand.
Call Centre Agent - Call Centre / Customer Service
Covers: North East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £35k
About Flexible Solutionz Limited
Flexible Solutionz have been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Call Centre Agent - Call Centre / Customer Service
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
About Affinity Search
We understand the importance of hiring top contact centre representatives and customer services support staff at the right time. We can help you hire the best talent to keep your business running efficiently during busy periods, seasonal peaks, and handling project work. Affinity Search specialises in finding highly-skilled, experienced contact centre professionals with the right fit for your services led business.
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About Universal Staffing Solutions Ltd
Universal Staffing Solutions is a specialist recruiter in the heart of Liverpool established in April 2018. Universal strives on helping people and making a difference to others. We aim to deliver a service to support all parties. We want to put an arm around the City
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Bright-Search Limited
With 23 years in the Recruitment industry specialising in Sales, Commercial and Engineering appointments on a permanent basis, Bright-Search understands the need for thorough detail when it comes to an organisation or individuals requirements. We match perfectly and quickly and our prices are based not on salary or % of salary but on candidate availability.
Call Centre Agent - Call Centre / Customer Service
Covers: England excl. London & South East | Part Time, Permanent | Salaries £15k - £60k
About Edwards Employment Solutions Ltd
Edwards Employment Solutions Ltd supply temporary, contract and permanent recruitment and employment solutions in the East Midlands and South Yorkshire regions.
Call Centre Agent - Call Centre / Customer Service
Covers: East Midlands and South Yorkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About AllNeeds Recruitment
As one of Scotland's more established recruitment companies, AllNeeds offer a quality professional service to all types of businesses. We deal with all aspects of both temporary and permanent recruitment for a wide variety of skill areas including
Call Centre Agent - Call Centre / Customer Service
Covers: Uk wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About HCA One Permanent Recruitment
HCA One offers recruitment services across all sectors and our consultants have a genuine interest, contacts and extensive experience working within our specialties. HCA One has a proven track record of success within recruitment, We aim to source top performing professionals so invest in resources and databases to make sure we stay ahead and have a wider reach.
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Stafffinders Limited
At Stafffinders we believe that it comes down to having the right staff within your team. Call centres and customer service therefore need to match the quality of your organisation. We recruit for bilingual agent jobs, contact centre manager jobs, inbound customer service agent jobs, call centre jobs, director jobs, inbound sales jobs, inbound technical support jobs, outbound sales jobs, training officer jobs and team manager jobs.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland and Outlying Islands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About recruitsphconsultants
Our consultants have experience in different industries and have worked for SME''s, START UPs, and multinational firms. They listen and ensure that we meet the client's expectations as well as the candidates. we can provide you with part-time employees / seasonal workers or recruit for you (Head Hunt).
Call Centre Agent - Call Centre / Customer Service
Covers: U.K Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About The Best Connection
The Best Connection specialises in the supply of flexible workforce solutions to the industrial, warehouse, distribution & logistics, and food sectors. If you are a candidate seeking employment, or a client looking for staff, please feel free to call one of our consultants who will help find the perfect match.
Call Centre Agent - Call Centre / Customer Service
Covers: Sussex | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Logic Resourcing - Permanent Recruitment
Logic Resourcing are a ‘5 star’ Google rated agency, that “does recruitment properly”. Our team is made up of ex internal recruiters with specialist industry knowledge, which gives us a level of understanding that most other agencies simply don’t have. We know what the hiring process looks like from the inside, and we're focused on making that process as easy as possible for everyone involved.
Call Centre Agent - Call Centre / Customer Service
Covers: North West and Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Magnus Search LTD
Magnus Search tailor the recruitment process to each individual clients requirements. With our expertise and your knowledge of your business, between us we can work to hire the best talent for YOUR business. We offer Ad-hoc, Ongoing Temp, Temp to Perm and Perm solutions. We recruit nationally and our capabilities do not alter geographically. One size does not fit all and we ensure our customer centric approach brings a higher fulfilment rate.
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
About Rainbow Recruitment Services
Situated in the heart of Sussex, we are your Local, Independent, Permanent Recruitment Agency for Call Centre & Customer Service roles. We understand It's not just about your next vacancy, it's about the future of your business. By offering a personal & professional service, we take the time to find you the best talent. We offer a full and thorough recruitment process, ensuring we build lasting relationships with our clients & candidates.
Call Centre Agent - Call Centre / Customer Service
Covers: Sussex Incl Worthing, Lancing, Littlehampton, Hove | Contract, Part Time, Permanent | Salaries £15k - £100k
About Stratton Wolf Search & Select
Our recruitment process is very differently to our peers, resulting in a up to a 40% faster candidate recruitment process and an 80%+ better candidate to role fit compared to traditional recruitment methods. By utilising AI, our process is driven by assessing a candidates workplace experience and skills, rather than relying on a subjective CV assessment. We look at all candidates and eliminate bias, to identify the most suitable person for a role
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About YourRecruit Group
YourRecruit Group have a team dedicated to their trade and are ready to help clients and candidates with their recruitment mandates. We pride ourselves in our ability to match candidates to our clients brief which in turn supports their businesses growth, along with our reputation as a successful and friendly recruitment agency. Our USP is that our consultants rarely change this means you get to speak to the same consultant time after time.
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About CMD RECRUITMENT LIMITED
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Call Centre Agent - Call Centre / Customer Service
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Active Recruiting Consultants Ltd (ARC)
ARC's main focus is in financial services recruitment and within that field, one of the roles we sometimes get asked to recruit for is a Call Centre Agent.
Call Centre Agent - Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
About Staffbase Recruitment
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Call Centre Agent - Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Connect Appointments
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+