Call Centre Agent recruitment agency listing
A Call Centre Agent handles a business's incoming and outgoing phone calls, the focus of which may be Customer Support, complaints or queries (Customer Service). The calls are often in large volumes and the agent is equipped with a computer and headset.
Skillset and qualifications
There is no set route into this role, but candidates may gain higher chances of employment if they have taken an NVQ course in Contact Centre Operations. It is mainly experience in this field, or in a Sales environment, that will give candidates an advantage. Many call centres will give staff on-the-job training.
A competent knowledge and skillset in word processing software, databases and email or chat technology will also be beneficial. Certain companies may require staff to be bilingual, but this is specific to its individual needs.
Industries for employment and salaries
Various industries recruit Call Centre Agents, including banks, insurance companies and supermarkets. Call centres exist in almost all major cities across the UK. The trend of businesses using offshore call centres is demising, and more UK businesses are recruiting staff in the UK.
Average salaries are around £16,000; rising up to around £30,000 at Supervisor or Management level.
Recruitment in the Call Centre Industry
Jobs in this field are available through recruitment agencies or direct applications, and are on either a temporary or permanent basis. Competition for jobs is reasonably high and employers will seek reliable and consistent staff.
About Duval Associates
Specialists in permanent recruitment - covering all UK regions Experts across all Sales - Engineering - Finance - Marketing roles. High quality - tailored - bespoke solutions at competitive rates London - Manchester - Birmingham - Newcastle - Leeds
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Permanent | Salaries £15k - £100k+
About Anne Jagger Recruitment LTD
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Call Centre Agent - Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Active Recruiting Consultants Ltd (ARC)
ARC's main focus is in financial services recruitment and within that field, one of the roles we sometimes get asked to recruit for is a Call Centre Agent.
Call Centre Agent - Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
About Labour Hire Ltd
Labour Hire supply reliable, vetted candidates throughout the UK. Whether you require a single operative or full site coverage temporary, contract or permanent, Labour Hire delivers a cost-effective solution for all your recruitment needs. We provide high quality personnel at short notice who are committed to delivering exceptional standards of workmanship and reliability.
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Recruiter Tip
Have the best conversion rate within your current call centre agent role or always win the weekly competitions? Make sure you talk about this on your CV to stand out.About Berry Recruitment - Office and Professional division
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Universal Staffing Solutions Ltd
Universal Staffing Solutions is a specialist recruiter in the heart of Liverpool established in April 2018. Universal strives on helping people and making a difference to others. We aim to deliver a service to support all parties. We want to put an arm around the City
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Affinity Search
We understand the importance of hiring top contact centre representatives and customer services support staff at the right time. We can help you hire the best talent to keep your business running efficiently during busy periods, seasonal peaks, and handling project work. Affinity Search specialises in finding highly-skilled, experienced contact centre professionals with the right fit for your services led business.
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About HRSS Recruitment Specialists - Permanent Recruitment
10% Intro fee for new clients. FULL REFUND if candidate leaves within 3 months. HRSS are trusted recruitment specialists with one simple aim: find the right talent with the right skills, personality and ambition for our valued clients. We deliver competitive staffing solutions to UK businesses and cover multiple key markets - including Accounting, Engineering, Human Resources, IT, Hospitality, Manufacturing, Marketing, Pharmaceutical and Sales
Call Centre Agent - Call Centre / Customer Service
Covers: England | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Staffbase Recruitment
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Call Centre Agent - Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Swindale Parks Recruitment
Specialist Sales, Marketing, Creative, Commercial, Executive, Finance, IT, Operations & Technical recruitment agency covering the whole of the UK. Swindale Parks have been serving clients for approaching 30 years, our ongoing success is due to our ability to fully understand your requirements and to help find the appropriate person to grow your business.
Call Centre Agent - Call Centre / Customer Service
Covers: UK & International | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Pineapple Recruitment
As recruiters go, we're the pick of the bunch! Pineapple Recruitment is the number one recruitment agency for customer service, customer care and contact centre staff in Dorset and Hampshire. With hundreds of job vacancies and thousands of jobseekers available at any one time, Pineapple Recruitment can find clients their ideal employees, and candidates the perfect role for the next step in their career.
Call Centre Agent - Call Centre / Customer Service
Covers: Dorset & Hampshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About Edwards Employment Solutions Ltd
Edwards Employment Solutions Ltd supply temporary, contract and permanent recruitment and employment solutions in the East Midlands and South Yorkshire regions.
Call Centre Agent - Call Centre / Customer Service
Covers: East Midlands and South Yorkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About RECRUIT.WORK
Here at RECRUIT.WORK, we use in-house developed technology alongside our sophisticated hiring process because we're all about being efficient and keeping recruiting costs down - savings we pass onto our clients. It doesn't matter if you need permanent, temporary or contract staff, we have you covered with 5,000+ active candidates on our database. Get in touch now.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Aspen Wolf Ltd
Tough Times don't Last, Tough Teams do!, Aspen Wolf leaders of the Pack, Team Wolf. Throw us to the wolves and we will return leading the pack. We are here for all your needs from Recruitment to Training, we can help with small increases in business or a high demand.
Call Centre Agent - Call Centre / Customer Service
Covers: North East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £35k
About GO2 People
Based in Colwyn Bay, a local agency for local people. We value our candidates and clients, delivering a quality service to provide opportunities for candidates and finding the right people for clients when they need them. Mainly supporting businesses across North Wales, North West and Shropshire but we are confident with our market knowledge distance is not a problem.
Call Centre Agent - Call Centre / Customer Service
Covers: North Wales, North West and Shropshire. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Multisector Recruitment
A flexible and honest recruitment partner with the ability, knowledge and passion to deliver the right results for both candidates and clients. Based in Sheffield and can support throughout the UK in an array of sectors. Placing excellent candidates into permanent or contract positions in Commercial, Industrial, Engineering, Sales, Legal and Engineering businesses.
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent | Salaries from £17k - £100k+
About Unity Resourcing
Recruitment specialists in all office personnel from Sales and Marketing, Administration and Secretarial to Accountancy and Finance. We have extensive market knowledge built up over 15 years and provide a quality, bespoke service. We are committed to listening, understanding your requirements and working with the highest of ethics.
Call Centre Agent - Call Centre / Customer Service
Covers: Yorkshire and Humberside | Contract, Part Time, Permanent | Salaries £15k - £60k
About Think Specialist Recruitment - HEAD OFFICE RECRUITMENT
Established in 2011, we are a highly successful and growing business that specialises in recruiting office based professionals on both a permanent & temporary basis. We pride ourselves on the level of service that we provide to our clients & candidates, with a friendly and highly competent team of Consultants who would be pleased to find you the best staff for your business. Our team specialise in recruiting customer service staff at all levels
Call Centre Agent - Call Centre / Customer Service
Covers: Herts, Beds, Bucks, Berks, London | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
About Bright-Search Limited
With 23 years in the Recruitment industry specialising in Sales, Commercial and Engineering appointments on a permanent basis, Bright-Search understands the need for thorough detail when it comes to an organisation or individuals requirements. We match perfectly and quickly and our prices are based not on salary or % of salary but on candidate availability.
Call Centre Agent - Call Centre / Customer Service
Covers: England excl. London & South East | Part Time, Permanent | Salaries £15k - £60k
About Logic Resourcing - Permanent Recruitment
Logic Resourcing are a ‘5 star’ Google rated agency, that “does recruitment properly”. Our team is made up of ex internal recruiters with specialist industry knowledge, which gives us a level of understanding that most other agencies simply don’t have. We know what the hiring process looks like from the inside, and we're focused on making that process as easy as possible for everyone involved.
Call Centre Agent - Call Centre / Customer Service
Covers: North West and Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
About YourRecruit Group
YourRecruit Group have a team dedicated to their trade and are ready to help clients and candidates with their recruitment mandates. We pride ourselves in our ability to match candidates to our clients brief which in turn supports their businesses growth, along with our reputation as a successful and friendly recruitment agency. Our USP is that our consultants rarely change this means you get to speak to the same consultant time after time.
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About AllNeeds Recruitment
As one of Scotland's more established recruitment companies, AllNeeds offer a quality professional service to all types of businesses. We deal with all aspects of both temporary and permanent recruitment for a wide variety of skill areas including
Call Centre Agent - Call Centre / Customer Service
Covers: Uk wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About SteerByte Group
SteerByte provides on-demand access to talent and skills in the Customer Service industry. We are a specialist recruiter operating Nationwide. Whether you are looking to fill a Temporary or Permanent position our professional team will be able to offer you a bespoke hiring service.
Call Centre Agent - Call Centre / Customer Service
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Agent C Employment
Agent C Employment are a small, family run recruitment agency with big ambitions and even bigger values! We are THE specialists in 360 recruitment offering both Temporary and Permanent recruitment solutions. Our values are simple, fair work for a fair price and recruitment is like matchmaking, if there isn't chemistry between the candidate and employer, it's probably not going to work! Give us a call to see if we can help you!
Call Centre Agent - Call Centre / Customer Service
Covers: East Anglia & London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About Sterling Staffing Solutions
Sterling Staffing Solutions are a family run recruitment agency specialising in Permanent recruitment. We serve Wales, the North West, and the Midlands. We specialise in recruitment for executive positions and pride ourselves on providing a bespoke executive experience for all positions we recruit for as every role is unique and important. We serve all positions in healthcare, logistics and warehousing, hospitality, commercial, and construction.
Call Centre Agent - Call Centre / Customer Service
Covers: Wales, North West, Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Blue Arrow
Working with household names in retail banking and the telecommunications industry - we have a range of contact centre roles for temporary, permanent and contract placements.
Call Centre Agent - Call Centre / Customer Service
Covers: All over the UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
About Pure Staff Ltd
Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary (Midlands) and Permanent (UK). In 2019 Pure Staff successfully placed over 4000 people into work with 632 companies. We operate out of 4 branches; Birmingham, Wolverhampton, Worcester and Reddtich. Our Permanent Recruitment Team supply the UK
Call Centre Agent - Call Centre / Customer Service
Covers: The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Flexible Solutionz Limited
Flexible Solutionz have been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Call Centre Agent - Call Centre / Customer Service
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
About CMD RECRUITMENT LIMITED
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Call Centre Agent - Call Centre / Customer Service
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Connect Appointments
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Badger Associates Ltd
The home of all the best Call Centre and Customer Service people in East Anglia. Badger - designed in black and white.
Call Centre Agent - Call Centre / Customer Service
Covers: East Anglia, surrounding areas and London | Part Time, Permanent, Temporary | Salaries £15k - £100k+