Call Centre Agent recruitment agency listing
A Call Centre Agent handles a business's incoming and outgoing phone calls, the focus of which may be Customer Support, complaints or queries (Customer Service). The calls are often in large volumes and the agent is equipped with a computer and headset.
Skillset and qualifications
There is no set route into this role, but candidates may gain higher chances of employment if they have taken an NVQ course in Contact Centre Operations. It is mainly experience in this field, or in a Sales environment, that will give candidates an advantage. Many call centres will give staff on-the-job training.
A competent knowledge and skillset in word processing software, databases and email or chat technology will also be beneficial. Certain companies may require staff to be bilingual, but this is specific to its individual needs.
Industries for employment and salaries
Various industries recruit Call Centre Agents, including banks, insurance companies and supermarkets. Call centres exist in almost all major cities across the UK. The trend of businesses using offshore call centres is demising, and more UK businesses are recruiting staff in the UK.
Average salaries are around £16,000; rising up to around £30,000 at Supervisor or Management level.
Recruitment in the Call Centre Industry
Jobs in this field are available through recruitment agencies or direct applications, and are on either a temporary or permanent basis. Competition for jobs is reasonably high and employers will seek reliable and consistent staff.
The Best Connection
About The Best Connection
The Best Connection specialises in the supply of flexible workforce solutions to the industrial, warehouse, distribution & logistics, and food sectors. If you are a candidate seeking employment, or a client looking for staff, please feel free to call one of our consultants who will help find the perfect match.
Call Centre Agent - Call Centre / Customer Service
Covers: Sussex | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Anne Jagger Recruitment LTD
About Anne Jagger Recruitment LTD
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Call Centre Agent - Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Labour Hire Ltd
About Labour Hire Ltd
Labour Hire supply reliable, vetted candidates throughout the UK. Whether you require a single operative or full site coverage temporary, contract or permanent, Labour Hire delivers a cost-effective solution for all your recruitment needs. We provide high quality personnel at short notice who are committed to delivering exceptional standards of workmanship and reliability.
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Pure Staff Ltd
About Pure Staff Ltd
Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary (Midlands) and Permanent (UK). In 2018 Pure Staff successfully placed over 4000 people into work with 701 companies. We operate out of 4 branches; Birmingham, Wolverhampton, Worcester and Reddtich. Our Permanent Recruitment Team supply the UK
Call Centre Agent - Call Centre / Customer Service
Covers: The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Recruiter Tip
Have the best conversion rate within your current call centre agent role or always win the weekly competitions? Make sure you talk about this on your CV to stand out.CMD RECRUITMENT LIMITED
About CMD RECRUITMENT LIMITED
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Call Centre Agent - Call Centre / Customer Service
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Berry Recruitment - Office and Professional division
About Berry Recruitment - Office and Professional division
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Staffbase Recruitment
About Staffbase Recruitment
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Call Centre Agent - Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Birchfield Recruitment Ltd - Permanent Recruitment
About Birchfield Recruitment Ltd - Permanent Recruitment
Birchfield Recruitment consultancy provide bespoke recruitment solutions to clients who are seeking the very best candidates within their respective field. We focus on providing quality resourcing solutions throughout the UK to clients within Financial Services, Legal, Accountancy, HR, IT and Sales. We work on the basis of under promising and over delivering, never taking on work that we cannot meet within the timescales required.
Call Centre Agent - Call Centre / Customer Service
Covers: Liverpool, Manchester, North West | Contract, Permanent | Salaries from £17k - £100k+
Buchan and London Recruitment Ltd
About Buchan and London Recruitment Ltd
Buchan and London Recruitment specialise in supplying Customer Service and Call Centre staff for what is a competitive market. We understand what's needed to excel in the industry so whether you're looking for a Call Centre Agent or an MI Analyst, you can rely on us to recommend only the highest quality personnel. Working with clients such as BT, our expert consultants can address all levels of permanent positions nationwide.
Call Centre Agent - Call Centre / Customer Service
Covers: South East & Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Swindale Parks Recruitment
About Swindale Parks Recruitment
Specialist Sales, Marketing, Creative, Commercial, Executive, Finance, IT, Operations & Technical recruitment agency covering the whole of the UK. Swindale Parks have been serving clients for approaching 30 years, our ongoing success is due to our ability to fully understand your requirements and to help find the appropriate person to grow your business.
Call Centre Agent - Call Centre / Customer Service
Covers: UK & International | Contract, Part Time, Permanent | Salaries £15k - £100k+
Unity Resourcing
About Unity Resourcing
Recruitment specialists in all office personnel from Sales and Marketing, Administration and Secretarial to Accountancy and Finance. We have extensive market knowledge built up over 15 years and provide a quality, bespoke service. We are committed to listening, understanding your requirements and working with the highest of ethics.
Call Centre Agent - Call Centre / Customer Service
Covers: Yorkshire and Humberside | Contract, Part Time, Permanent | Salaries £15k - £60k
Aspen Wolf Ltd
About Aspen Wolf Ltd
Tough Times don't Last, Tough Teams do!, Aspen Wolf leaders of the Pack, Team Wolf. Throw us to the wolves and we will return leading the pack. We are here for all your needs from Recruitment to Training, we can help with small increases in business or a high demand.
Call Centre Agent - Call Centre / Customer Service
Covers: North East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £35k
Recruit Central
About Recruit Central
Honesty, Integrity and Transparency. Everything we do is underpinned by our three core values. We listen to our customers and candidates to make the recruitment journey a smooth one. If you are looking for a new role or recruiting in the following sectors we can help, Automotive, Transport, Logistics, Engineering, Commercial. Recruit Central - Recruitment Made Easy !
Call Centre Agent - Call Centre / Customer Service
Covers: We cover all of the UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Pineapple Recruitment
About Pineapple Recruitment
As recruiters go, we're the pick of the bunch! Pineapple Recruitment is the number one recruitment agency for customer service, customer care and contact centre staff in Dorset and Hampshire. With hundreds of job vacancies and thousands of jobseekers available at any one time, Pineapple Recruitment can find clients their ideal employees, and candidates the perfect role for the next step in their career.
Call Centre Agent - Call Centre / Customer Service
Covers: Dorset & Hampshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
Juice Careers
About Juice Careers
Juice Careers - recruiting excellence in Oxon, Berks, Bucks at all levels, If you are looking for superb staff come and have a no obligation chat with us. We would love to help you find the right fit.
Call Centre Agent - Call Centre / Customer Service
Covers: London & Home Counties | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Logic Resourcing
About Logic Resourcing
Logic Resourcing are a ‘5 star’ Google rated agency, that “does recruitment properly”. Our team is made up of ex internal recruiters with specialist industry knowledge, which gives us a level of understanding that most other agencies simply don’t have. We know what the hiring process looks like from the inside, and we're focused on making that process as easy as possible for everyone involved.
Call Centre Agent - Call Centre / Customer Service
Covers: North West and Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
RECRUIT.WORK
About RECRUIT.WORK
RECRUIT.WORK are expert recruiters based in the heart of Edinburgh. We specialise in the supply of temporary, permanent and contract workers across a wide range of sectors, such as administration, human resources, management, and retail. We have built a large active database of talented skilled and unskilled candidates that we spend time getting to know, ensuring that we always promote the best candidates to our clients.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Think Specialist Recruitment - HEAD OFFICE RECRUITMENT
About Think Specialist Recruitment - HEAD OFFICE RECRUITMENT
Established in 2011, we are a highly successful and growing business that specialises in recruiting office based professionals on both a permanent & temporary basis. We pride ourselves on the level of service that we provide to our clients & candidates, with a friendly and highly competent team of Consultants who would be pleased to find you the best staff for your business. Our team specialise in recruiting customer service staff at all levels
Call Centre Agent - Call Centre / Customer Service
Covers: Herts, Beds, Bucks, Berks, London | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
FAST PACE RECRUIT LTD
About FAST PACE RECRUIT LTD
Fast Pace Recruit is a London based, nationwide recruitment business with a quality-assured reputation for staffing solutions that result in placing talented people into UK public and private services. From managed service to contingent recruitment methods we deliver our clients value in sectors including; education, healthcare, construction, hospitality, administration, transportation, social care and IT.
Call Centre Agent - Call Centre / Customer Service
Covers: London, South of England, Midlands & Home Counties | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Edwards Employment Solutions Ltd
About Edwards Employment Solutions Ltd
Edwards Employment Solutions Ltd supply temporary, contract and permanent recruitment and employment solutions in the East Midlands and South Yorkshire regions.
Call Centre Agent - Call Centre / Customer Service
Covers: East Midlands and South Yorkshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £60k
Flexible Solutionz Limited
About Flexible Solutionz Limited
Flexible Solutionz have been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Call Centre Agent - Call Centre / Customer Service
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
Active Recruiting Consultants Ltd (ARC)
About Active Recruiting Consultants Ltd (ARC)
ARC's main focus is in financial services recruitment and within that field, one of the roles we sometimes get asked to recruit for is a Call Centre Agent.
Call Centre Agent - Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
Universal Staffing Solutions Ltd
About Universal Staffing Solutions Ltd
Universal Staffing Solutions is a specialist recruiter in the heart of Liverpool established in April 2018. Universal strives on helping people and making a difference to others. We aim to deliver a service to support all parties. We want to put an arm around the City
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Try Temps Ltd
About Try Temps Ltd
With over 25 years of making permanent and temporary placements, Try Temps Ltd provides experienced candidates for any commercial role. This includes data entry staff, customer service operatives,accounts staff,administration, receptionists, sales administrators etc.
Call Centre Agent - Call Centre / Customer Service
Covers: West Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £25k
Connect Appointments
About Connect Appointments
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
HRSS Recruitment Specialists
About HRSS Recruitment Specialists
10% Intro fee for new clients. FULL REFUND if candidate leaves within 3 months. HRSS are trusted recruitment specialists with one simple aim: find the right talent with the right skills, personality and ambition for our valued clients. We deliver competitive staffing solutions to UK businesses and cover multiple key markets - including Accounting, Engineering, Human Resources, IT, Hospitality, Manufacturing, Marketing, Pharmaceutical and Sales
Call Centre Agent - Call Centre / Customer Service
Covers: England | Contract, Part Time, Permanent | Salaries £15k - £100k+