Call Centre Agent recruitment agency listing
A Call Centre Agent handles a business's incoming and outgoing phone calls, the focus of which may be Customer Support, complaints or queries (Customer Service). The calls are often in large volumes and the agent is equipped with a computer and headset.
Skillset and qualifications
There is no set route into this role, but candidates may gain higher chances of employment if they have taken an NVQ course in Contact Centre Operations. It is mainly experience in this field, or in a Sales environment, that will give candidates an advantage. Many call centres will give staff on-the-job training.
A competent knowledge and skillset in word processing software, databases and email or chat technology will also be beneficial. Certain companies may require staff to be bilingual, but this is specific to its individual needs.
Industries for employment and salaries
Various industries recruit Call Centre Agents, including banks, insurance companies and supermarkets. Call centres exist in almost all major cities across the UK. The trend of businesses using offshore call centres is demising, and more UK businesses are recruiting staff in the UK.
Average salaries are around £16,000; rising up to around £30,000 at Supervisor or Management level.
Recruitment in the Call Centre Industry
Jobs in this field are available through recruitment agencies or direct applications, and are on either a temporary or permanent basis. Competition for jobs is reasonably high and employers will seek reliable and consistent staff.
About Aspion Search - Sales
As a sales recruitment specialists we let statistics speak for themselves: 3:1 interview to placement ratio: 97.5% right first time shortlists: 16 days average delivery: 77% of candidates placed are passive (NOT VIA JOB BOARDS) Temporary & Permanent solutions, including Search & Selection projects. We will consult and advise you on the most effective solution to ensure on time project delivery and your repeat business.
Call Centre Agent - Call Centre / Customer Service
Covers: England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
About Active Recruiting Consultants Ltd (ARC)
ARC's main focus is in financial services recruitment and within that field, one of the roles we sometimes get asked to recruit for is a Call Centre Agent.
Call Centre Agent - Call Centre / Customer Service
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
About Anne Jagger Recruitment LTD
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Call Centre Agent - Call Centre / Customer Service
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About CMD RECRUITMENT LIMITED
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Call Centre Agent - Call Centre / Customer Service
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Recruiter Tip
Have the best conversion rate within your current call centre agent role or always win the weekly competitions? Make sure you talk about this on your CV to stand out.About Rainbow Recruitment Services
Situated in the heart of Sussex we are your Local, Independent, Permanent Recruitment Agency for Call Centre & Customer Service roles. We understand It's not just about your next vacancy, it's about the future of your business. By offering a personal & professional service, we take the time to find you the best talent. We offer a full and thorough recruitment process, ensuring we build lasting relationships with our clients & candidates.
Call Centre Agent - Call Centre / Customer Service
Covers: Sussex - Worthing, Lancing, Shoreham, Brighton | Contract, Part Time, Permanent | Salaries £15k - £100k
About Labour Hire Ltd
Labour Hire supply reliable, vetted candidates throughout the UK. Whether you require a single operative or full site coverage temporary, contract or permanent, Labour Hire delivers a cost-effective solution for all your recruitment needs. We provide high quality personnel at short notice who are committed to delivering exceptional standards of workmanship and reliability.
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Flexible Solutionz Limited
Flexible Solutionz has been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Call Centre Agent - Call Centre / Customer Service
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
About Staffstore UK Ltd
Staffstore UK is a market leader in the provision of permanent, contract and temporary staff across a multitude of sectors throughout the UK. Boasting specialist divisions in Engineering, Sales and Marketing, Commercial, Finance and Construction. Staffstore UK is truly a one stop shop for all of your recruitment needs.
Call Centre Agent - Call Centre / Customer Service
Covers: Midlands and North England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Berry Recruitment - Office and Professional division
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Call Centre Agent - Call Centre / Customer Service
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Badger Associates Ltd
The home of all the best Call Centre and Customer Service people in East Anglia. Badger - designed in black and white.
Call Centre Agent - Call Centre / Customer Service
Covers: East Anglia, surrounding areas and London | Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Mana Resourcing Ltd - Commercial Division
Mana Resourcing have a proud history of supplying customer service teams from large blue chip clients to smaller SME's. Allow Mana to find the right team for you! We place candidates in the following roles:Customer service, Internal Account Advisors, Administrator, PA, Secretary, Personal Assistant, Admin Assistant, Receptionist, HR, Office Manager.
Call Centre Agent - Call Centre / Customer Service
Covers: Midlands, East Anglia, Home Counties, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
About Staffbase Recruitment
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Call Centre Agent - Call Centre / Customer Service
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About JT Recruit Ltd
JT Recruit is a well respected local agency and we have a great deal of experience in recruiting the right person for you or finding the right job for you. What makes us different from a lot of our competitors is that we care about you!
Call Centre Agent - Call Centre / Customer Service
Covers: East Midlands, West Midlands, | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About ITSS Recruitment
Over the last 12 years, ITSS has developed a national reputation and an extensive network, enabling us to consistently recruit talented people for our clients. We take pride in our consultative approach, taking the time to listen and understand individual client's requirements, whilst bringing in-depth market knowledge.
Call Centre Agent - Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Madisons Recruitment Ltd
Madisons Recruitment offers a simple and cost effective approach to staffing requirements within the UK. Our unique and service driven consultants will exceed all boundaries to ensure all your requirements are fulfilled.
Call Centre Agent - Call Centre / Customer Service
Covers: Throughout the UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Proactive Personnel Ltd
The clue’s in the name – our dedicated team of recruitment experts are passionate about matching the right candidates to the right jobs. We specialise in Temporary and Permanent placements across a broad recruitment spectrum including; Office, Technical, Industrial, Transport and Managerial. Whether you’re seeking your next opportunity or expanding your team – it’s time to get Proactive!
Call Centre Agent - Call Centre / Customer Service
Covers: East and West Midlands and the North West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
About Aspen Wolf Ltd
Tough Times don't Last, Tough Teams do!, Aspen Wolf leaders of the Pack, Team Wolf. Throw us to the wolves and we will return leading the pack. We are here for all your needs from Recruitment to Training, we can help with small increases in business or a high demand.
Call Centre Agent - Call Centre / Customer Service
Covers: North East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £35k
About Pure Staff Ltd
Pure Staff Specialise in the supply of both Temporary and Permanent Recruitment Services into the following sectors; Industrial, Manufacturing, Engineering, FMCG, Commercial, Driving and Transport. Temporary and Permanent recruitment anywhere in England. Pure Staff supply thousands of workers each day into hundreds of companies ranging from large Blue Chip organisations to SME's and everything in-between.
Call Centre Agent - Call Centre / Customer Service
Covers: England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
About Logic Resourcing - Permanent Recruitment
Logic Resourcing are a ‘5 star’ Google rated agency, that “does recruitment properly”. Our team is made up of ex internal recruiters with specialist industry knowledge, which gives us a level of understanding that most other agencies simply don’t have. We know what the hiring process looks like from the inside, and we're focused on making that process as easy as possible for everyone involved.
Call Centre Agent - Call Centre / Customer Service
Covers: North West and Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
About Connect Appointments
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Call Centre Agent - Call Centre / Customer Service
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+