Call Centre / Customer Service Recruitment Agencies Directory
O'Neill and Brennan
Baxter Williams
First City Recruitment
Calculus Recruitment
A2Z Recruitment Solutions
Downtown Recruitment
Standout Staffing Solutions
Starting Point Recruitment
Your Recruitment People
ABR Talent
Kingsgate Recruitment Limited
Maintech Recruitment
Recruits4U Ltd
Urbanberry Recruitment
Parker Stanley Ltd
Cre8staff Recruitment
H2O Recruitment Services
Oraculum Recruitment
InPlace Recruitment
Howarth Morris
Louisa Fleet Recruitment
iRecruit Partners
Job Box Recruitment
Smart 1 Recruitment
XCL Group
Masson Appointments
McCarthy Adams Recruitment
Staffplus Recruitment
Horton Rose
Honeycomb Jobs
Finlay Jude Associates Ltd
Talent Sure Recruitment Ltd
Rise Recruitment
Swann Recruitment
Syntony
Tate
Clarke Recruitment Solutions
TaskMaster
KPJ Group
Parmar Staffing
RecruitAbility
First Recruitment Services
V3 Recruitment
Unity Recruitment
Connect Personnel
The Edinburgh Recruitment Agency
Amour Recruitment
Distinct Recruitment
First 4 Personnel
Ambitions Personnel
Groomfield Recruitment
Forrest Recruitment
Custard Recruitment
Elton Recruitment
Crossways Recruitment
THE AMBITIOUS GROUP
My Recruit
Rapid Staffing
Realise Recruitment
Yellow Bricks
GTP Tech Recruitment
Smithcarey Ltd
Element Recruitment
e-Tech Recruitment
Grace Personnel
Harper Recruitment Group
Sec Recruitment
MIT Recruitment
Proactive People UK
Profiles Personnel
DCA Recruitment
Vantage Recruitment
Ross Recruitment Assoiciates Ltd
Dynamic Resourcing Services Ltd
Hirecracker
inResourcing
Real Recruits
Spencer Joseph Ltd
Four Squared Recruitment
I Love My Job
Contrast
Future Recruitment
First Military Recruitment
Prospect Personnel Solutions
JTH Recruitment
Huntress Search
Engineering Connect Ltd
Lawrence Dean Recruitment Group
Detail2Recruitment
Swift Temps
First Base
Newstaff Employment services
The Recruitment Crowd
Satarah Recruitment
Ably Resources
Red Robin Recruitment Ltd
RE: Recruitment
Elliott Recruitment
James Grace Associates Ltd
Recruitment Selection
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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