Call Centre / Customer Service Recruitment Agencies Directory

708 Recruitment Agencies found in the Call Centre / Customer Service industry. View your closest or specialist recruiters by using the Agency Search below.

Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.

Customer service recruitment

Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.

Salaries

Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.

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Badger Associates Ltd

Industries covered: Accounting & Finance, Administration, Automotive, Banking, Construction, Consulting, Creative / Design, Call Centre / Customer Service, Education, Engineering, Executive / Management, Facilities Management, Financial Services, Food & Drink, Health & Safety, Personnel / HR, Information Industry, Insurance, Legal, Logistics, Manufacturing / Production, Marketing, Market Research, Media, Pharmaceutical, PR, Printing & Publishing, Project Management, Property, Purchasing, Sales, Science, Tax, Telecommunications, Travel, Energy / Renewable Energy, FMCG, Digital

Pottergate Street, Aslacton, Norwich, Norfolk, NR15 2JU

Agenda Partnership

Industries covered: Accounting & Finance, Administration, Automotive, Banking, Construction, Creative / Design, Call Centre / Customer Service, Driving, Engineering, Executive / Management, Financial Services, Food & Drink, Health & Safety, Personnel / HR, Insurance, IT, Logistics, Manufacturing / Production, Marketing, PR, Purchasing, Retail, Sales, Telecommunications, Energy / Renewable Energy, FMCG, Digital

The Long Room 1-3 Spencer Street, Ringstead, Kettering, Northamptonshire, NN14 4BX
Office Suite 243, Interchange House, Newport Pagnell, Buckinghamshire, MK16 9PY

Total Recruitment Group

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Engineering, Personnel / HR, Logistics, Manufacturing / Production, Market Research, Sales

Suite 1-05, Titan Enterprise Business Centre, 1 Aurora Avenue, Clydebank, Dunbartonshire, G81 1BF

The Absolute Group

Industries covered: Accounting & Finance, Administration, Call Centre / Customer Service, Driving, Engineering, Executive / Management, Health Care, Personnel / HR, Industrial, IT, Logistics, Manufacturing / Production, Sales, Social Care

12-14 Macon Court, Crewe, Cheshire, CW1 6EA

Adecco

Industries covered: Accounting & Finance, Administration, Agriculture, Automotive, Aviation, Banking, Catering and Hospitality, Charity, Child Care, Construction, Call Centre / Customer Service, Education, Engineering, Financial Services, Government / Public Sector, Personnel / HR, Industrial, IT, Legal, Logistics, Manufacturing / Production, Marketing, Not-for-profit, Property, Purchasing, Retail, Sales, Telecommunications, Travel, Energy / Renewable Energy

1st Floor, 11-13 New Rents,, Ashford, Kent, TN23 1LE
Ashford, Ayr, Barking, Basildon, Belfast, Birmingham, Blackpool, Bracknell, Brighton, Bristol, Bury St. Edmunds, Cardiff, Chatham, Chelmsford, Cheltenham, Chester, Chichester, City of London, Colchester, Crewe, Croydon, Darlington, Dartford, Dundee, Durham, Exeter, Glasgow, Harlow, Hemel Hempstead, Hull, Ipswich, Kendal, Leamington Spa, Leicester, Liverpool, Luton, Maidenhead, Maldon, Manchester, Newbury, Northampton, Norwich, Nottingham, Peterborough, Poole, Preston, Richmond, Rochdale, Romford, Rotherham, Sheffield, Southend-on-sea, Stockport, Stoke-on-trent, Sunderland, Sutton Coldfield, Swansea, Warrington, Wellingborough, Welwyn Garden City, Westminster, Wimbledon, Worcester, Workington, Yeovil, York

Office Angels

Industries covered: Accounting & Finance, Administration, Banking, Charity, Construction, Consulting, Call Centre / Customer Service, Engineering, Facilities Management, Financial Services, Personnel / HR, Industrial, IT, Legal, Marketing, Retail, Sales, Travel

GF Suite, Priory Court, 82 Buttermarket Street, Warrington, Cheshire, WA1 2NN
Ashford, Basingstoke, Birmingham, Bournemouth, Bracknell, Bradford, Brentwood, Brighton, Bristol, Bromley, Cambridge, Cardiff, City of London, Coventry, Crawley, Croydon, Dartford, Edinburgh, Exeter, Glasgow, Gloucester, Guildford, Hammersmith, Harrow, Hull, Kingston Upon Thames, Leeds, Leicester, Livingston, Manchester, Mayfair, Milton Keynes, Newcastle Upon Tyne, Northampton, Nottingham, Oxford, Portsmouth, Preston, Reading, Romford, Slough, Southampton, Staines, Stirling, Swindon, Taunton, Tunbridge Wells, Warrington, Watford

Connect Appointments

Call Centre / Customer Service
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+

200 Bath Street, Glasgow, Scotland, G2 4HG
Glasgow, Grangemouth, Hamilton, Livingston, Sunderland, Warrington
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.

Mango Solutions Recruitment Ltd

Call Centre / Customer Service
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k

10 Atlanta Boulevard, Romford, Essex, RM1 1TB
Multi Award Winning Independent Employment agency established in 2006 specialising in the placement of permanent, contract and temporary staff across the United Kingdom. We operate a corporate and professional practice but with the personal touch. Genuine testimonials. Mango Solutions Recruitment " The Right choice". Continued Growth year on year. Romanian and Spanish speaking recruiters also available upon request

Most Popular Call Centre / Customer Service Job Roles

Most Popular Locations for Call Centre / Customer Service