Telephone Interviewer recruitment agency listing
Market research telephone interviewers call people to collect valuable information on their attitudes, opinions and experiences.
Entry requirements and key competencies
The majority of employers of market research telephone interviewers take on people over the age of 18 years. No set qualifications are required, but enthusiasm and good communication skills are highly desirable, as is experience of working in a customer service role.
Training for new recruits is often carried out in-house. Supervisory staff tend to oversee the first set of interviews conducted by new recruits. Many employers encourage their staff to study for professional qualifications from the Market Research Society. Such qualifications include the MRS/City & Guilds Level 2 Certificate in Market and Social Research and the MRS Advanced Certificate in Market and Social Research Practice.
Salaries and key employers
Employment opportunities for market researchers are found through specialist market research agencies, which are predominantly based in large cities and towns. However, the majority of these agencies employ interviewers from across the UK. Employers of telephone interviewers include market research agencies, social research organisations, research institutes and government departments. Positions tend to be advertised in the press and through specialist recruitment agencies.
New market research telephone interviewers may expect to earn around £10,000 a year. Experienced telephone interviewers may be able to move into supervisor jobs.
Absolute Sales & Marketing Specialists
Telephone Interviewer - Market Research
Covers: UK wide | Permanent | Salaries £15k - £100k+
Get Recruited - Experts in Talent Acquisition
Telephone Interviewer - Market Research
Covers: Nationwide Coverage / UK Wide | Contract, Part Time, Permanent | Salaries £15k - £100k+
Aurora Search & Selection
Telephone Interviewer - Market Research
Covers: Uk and Europe wide | Contract, Permanent | Salaries £15k - £100k
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Badger Associates Ltd
Telephone Interviewer - Market Research
Covers: East Anglia and surrounding areas | Part Time, Permanent | Salaries from £17k - £100k+
Recruiter Tip
Telephone Interviewers will likely need to become trained in computer-aided telephone interviewing (CATI). This is a method of interviewing that involves following a software aided script, and while prior experience of CATI is desirable, training is usually provided on the job.Berry Recruitment - Office and Professional division
Telephone Interviewer - Market Research
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Buchan and London Recruitment Ltd
Telephone Interviewer - Market Research
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k
Unity Resourcing
Telephone Interviewer - Market Research
Covers: Yorkshire and Humberside | Contract, Part Time, Permanent | Salaries £15k - £60k
Nelson Recruitment Services Ltd
Telephone Interviewer - Market Research
Covers: West Midlands, Worcestershire, Staffordshire | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Equation Recruitment
Telephone Interviewer - Market Research
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Recruiter Tip
Many market research agencies will carry out surveys worldwide, so multilingual Telephone Interviewers are frequently in demand. Additionally, as time zones vary, a level of flexibility over working hours is also required.Busy Bee Recruitment Ltd
Telephone Interviewer - Market Research
Covers: London, East Anglia and Home Counties | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k