Telephone Interviewer recruitment agency listing
Market research telephone interviewers call people to collect valuable information on their attitudes, opinions and experiences.
Entry requirements and key competencies
The majority of employers of market research telephone interviewers take on people over the age of 18 years. No set qualifications are required, but enthusiasm and good communication skills are highly desirable, as is experience of working in a customer service role.
Training for new recruits is often carried out in-house. Supervisory staff tend to oversee the first set of interviews conducted by new recruits. Many employers encourage their staff to study for professional qualifications from the Market Research Society. Such qualifications include the MRS/City & Guilds Level 2 Certificate in Market and Social Research and the MRS Advanced Certificate in Market and Social Research Practice.
Salaries and key employers
Employment opportunities for market researchers are found through specialist market research agencies, which are predominantly based in large cities and towns. However, the majority of these agencies employ interviewers from across the UK. Employers of telephone interviewers include market research agencies, social research organisations, research institutes and government departments. Positions tend to be advertised in the press and through specialist recruitment agencies.
New market research telephone interviewers may expect to earn around £10,000 a year. Experienced telephone interviewers may be able to move into supervisor jobs.
Get Recruited - Experts in Talent Acquisition
Industries covered: Market Research, plus: Accounting & Finance, Administration, Arts, Automotive, Aviation, Banking, Biotechnology, Catering and Hospitality, Construction, Call Centre / Customer Service, Defence, Engineering, Environmental, Executive / Management, Facilities Management, Fashion, Financial Services, Food & Drink, Graduate, Health Care, Health & Safety, Housebuilding, Personnel / HR, Information Industry, Insurance, IT, Legal, Logistics, Manufacturing / Production, Media, Multilingual & Language, Pharmaceutical, PR, Printing & Publishing, Project Management, Property, Purchasing, Rail, Retail, Shipping, Space & Satellite, Sport, Recreation & Leisure, Telecommunications, Travel, Spa & Beauty, Energy / Renewable Energy, FMCG
Berry Recruitment - Office and Professional division
Industries covered: Market Research, plus: Accounting & Finance, Administration, Banking, Charity, Consulting, Creative / Design, Call Centre / Customer Service, Executive / Management, Fashion, Government / Public Sector, Graduate, Personnel / HR, Information Industry, Insurance, Legal, Marketing, Media, Multilingual & Language, Not-for-profit, PR, Printing & Publishing, Purchasing, Retail, Sales, Training / Learning, Shipping, Sport, Recreation & Leisure, Travel
Aurora Search & Selection
Industries covered: Market Research, plus: Administration, Arts, Construction, Creative / Design, Executive / Management, Fashion, Headhunting, Personnel / HR, IT, Marketing, Media, Multilingual & Language, Pharmaceutical, PR, Printing & Publishing, Purchasing, Sales, Training / Learning, FMCG, Digital
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Badger Associates Ltd
Industries covered: Market Research, plus: Accounting & Finance, Administration, Automotive, Banking, Construction, Consulting, Creative / Design, Call Centre / Customer Service, Education, Engineering, Executive / Management, Facilities Management, Financial Services, Food & Drink, Health & Safety, Personnel / HR, Information Industry, Insurance, Legal, Logistics, Manufacturing / Production, Marketing, Media, Pharmaceutical, PR, Printing & Publishing, Project Management, Property, Purchasing, Sales, Science, Tax, Telecommunications, Travel, Energy / Renewable Energy, FMCG, Digital
Recruiter Tip
Telephone Interviewers will likely need to become trained in computer-aided telephone interviewing (CATI). This is a method of interviewing that involves following a software aided script, and while prior experience of CATI is desirable, training is usually provided on the job.Nelson Recruitment Services Ltd
Industries covered: Market Research, plus: Accounting & Finance, Administration, Agriculture, Arts, Automotive, Aviation, Banking, Biotechnology, Catering and Hospitality, Charity, Construction, Consulting, Creative / Design, Call Centre / Customer Service, Domestic / Child Care, Driving, Electronics, Engineering, Environmental, Executive / Management, Facilities Management, Fashion, Financial Services, Food & Drink, Graduate, Headhunting, Health Care, Health & Safety, Housebuilding, Personnel / HR, Industrial, Information Industry, Insurance, IT, Legal, Logistics, Manufacturing / Production, Marketing, Media, Multilingual & Language, Not-for-profit, Pharmaceutical, PR, Printing & Publishing, Project Management, Property, Purchasing, Rail, Retail, Sales, Training / Learning, Science, Security, Shipping, Space & Satellite, Sport, Recreation & Leisure, Tax, Telecommunications, Travel, Spa & Beauty, Energy / Renewable Energy, FMCG, Digital
360 Resourcing Solutions
Industries covered: Market Research, plus: Accounting & Finance, Administration, Catering and Hospitality, Consulting, Creative / Design, Call Centre / Customer Service, Engineering, Executive / Management, Facilities Management, Financial Services, Graduate, Health & Safety, Personnel / HR, Industrial, Information Industry, Insurance, IT, Legal, Logistics, Manufacturing / Production, Marketing, Multilingual & Language, Not-for-profit, Pharmaceutical, PR, Project Management, Purchasing, Rail, Retail, Sales, Science, Shipping, Telecommunications, Energy / Renewable Energy, FMCG, Digital