With one of the largest economies in England, Manchester was the world's first industrialised city. The city's diverse economy has led to Manchester becoming home to a variety of large organisations across a range of sectors, including brands such as the Guardian Media Group, JJB Sports and Swinton.
As such a hub of industry, it is unsurprising that Manchester offers a wide range of opportunities to those seeking employment in customer services and the call centre arenas.
Whether it is outbound sales, inbound sales, customer service, claims handling or lead generation that is your speciality, you'll find a Manchester-based business to suit your needs. Call centre and customer service staff are required across a range of industry sectors, from insurance to FMCG.
Permanent, contract and temporary roles are available at all levels, and a large number of specialist recruitment agencies operate in this sector. Salaries and wages will vary depending on the role and the hours, but research shows that companies in the North West pay among the highest in the country for call centre agents.
Take a look at the recruitment agencies listed below, who specialise in call centre and customer services roles in the Manchester area.