Supported housing involves the provision of care, supervision or support in homes designated for that purpose. Supported housing can be found in sheltered accommodation, or it is sometimes delivered through regular home visits.
There are a number of different roles involved in the provision of supported housing, including support managers, care coordinators and lead managers. Most people in executive roles will have social care qualifications - the most popular of which is the Registered Manager NVQ Level 4 certification. Some people work their way into these senior positions from graduate positions; however, employers and recruitment agencies have employment opportunities for experienced social workers with specific experience in supported housing. All applicants will need to be knowledgeable in the standards described in the Health and Social Care Act (2008) as well as the requirements of the Care Quality Commission.
Local councils are the primary employers of social workers in the supported housing sector. These roles involve rather stressful and emotional circumstances, so applicants will need to be prepared for such pressures. Depending on the exact role, candidates may need to demonstrate to recruitment agencies experience in CQC monitoring, budget management and change management. These roles also involve lots of communication with tenants, landlords and a wide range of contractors and professionals, so excellent communication and interpersonal skills are essential.
Administrators and assistants working in supported housing should expect to receive around £15,000 to £20,000 per year. However, staff in senior roles, managing budgets will receive a salary of up to £40,000 per year.