Contract managers working in the logistics industry are responsible for fulfilling obligations to clients by leading a team of drivers, customer service staff and stock control operatives.
A number of leading distribution, logistics, manufacturing and retail firms hire contract managers via graduate trainee schemes. However, it is not unusual for people to work their way into these roles from administrative positions. Recruitment agencies are typically looking for candidates with a good understanding of third-party management as well as exceptional communication skills. This is a sector that places great emphasis on developing personal relationships with clients, so employers will be looking for evidence of superb interpersonal skills - often through competency-based interviews.
Working as a contract manager within the logistics sector is often a job that requires extensive travel, so a full and clean driving licence is usually a prerequisite to employment. Candidates for senior, national roles will usually require a CPC qualification in transport management and a thorough knowledge of current health and safety legislation. A contracts manager is usually directly responsible for a diverse team of staff, so key skills in performance management, grievance procedures and disciplinary procedures is essential.
Graduate trainees can usually expect a starting salary of between £18,000 and £25,000, but experienced contract managers are likely to receive anything between £25,000 and £40,000 per year.