Help Desk recruitment agency listing

Help desk staff provide essential support to a business customers. They may answer customers enquiries, provide the information required to solve customers problems, and deal with complaints.

Formal qualifications are not usually required for customer service jobs. However, many employers look for evidence of basic skills. Previous experience of working in a customer facing role may also be helpful. Candidates with A levels or equivalent qualifications may find it easier to progress into higher-level customer service roles.

All help desk employees receive on-the-job training and supervision from experienced staff. Employees may also be able to study for BTEC qualifications or NVQs in Customer Service.

To work in help desk roles, excellent communication skills are required. Employers also seek politeness, confidence, patience and good problem solving skills in prospective employees.

Help desk staff work in a range of employment sectors, including computing, retail, manufacturing, travel and tourism, banking and insurance. Full-time and part-time job opportunities for customer service staff can be found throughout the UK. Vacancies tend to be advertised in newspapers and through recruitment agencies.

Newly appointed customer services assistants may receive around £12,000 a year. With experience, customer service assistants may go on to earn between £15,000 and £25,000 as entry-level customer service managers.

 
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Displaying 22 of 66 agencies that recruit for Help Desk jobs in the Call Centre / Customer Service industry.

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  • From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
    Coverage UK wide
    19 Offices Nationwide
  • Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
    Coverage Uk Wide
    • 7 Pancras Square, London, Greater London, NW1 0AG
  • A leading recruitment specialist with a portfolio of globally respected clients in the Call Centre industry. Axis Recruitment's consultants utilise their industry experience and exclusive candidate talent pool to source the most in demand, professionals for operational hires within your organisation. Our consultants are experienced and are able to respond expertly and efficiently to our client's requirements. Visit our website for testimonials or call us today!
    Coverage UK wide
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    • 4 Temple Row, Birmingham, West Midlands, B2 5HG
    • Merchant House, Crook Street, Chester, Cheshire, CH1 2BE
    • Cunard Building, Water Street, Liverpool, Merseyside, L3 1DS
    • Imperial Court, 2 Exchange Quay, Manchester, Greater Manchester, M5 3EB
    • 1 Warwick Row, London, SW1E 5ER
  • A specialist South East agency that provide solutions nationwide, ARC are experts at supplying quality Customer Service professionals for clients within Financial Services. Typically placing Helpdesk Advisers and Call Centre staff within areas such as Pensions, Investments and Banking, we take a multifaceted approach in looking to fill permanent and contract posts. We have 20 years of recruitment experience and mainly fill vacancies up to 50K.
    Coverage London and South-East focus, but UK-wide
    • Valley House, 43 Rectory Lane, Banstead, Surrey, SM7 3PE
  • Wild Berry Associates is an exciting central London based agency that specialises in bringing reputable commercial talent to the capital's employers. With the help of a large team of experienced recruiters, all experts in their field, Wild Berry Associates offers high quality placement solutions for Office, Professional Services, Customer Service, Sales and Finance positions. We're committed to excellence and make your success our priority
    Coverage london
    • 250 Tottenham Court Road, London, Greater London, W1T 7QZ
  • ****We are delighted to offer exclusive, discounted rates to clients registering vacancies via Agency Central.****Think Specialist Recruitment specialise in recruiting high calibre helpdesk, customer services & call centre staff. With many years experience behind our team, we offer an independent, professional, honest, efficient and cost effective recruitment service - delivering consistently high standards by partnering closely with our clients and candidates.
    Coverage Hertfordshire, Beds, Bucks and Greater London
    • Atlantic Business Centre, Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB
  • MP Resourcing understand the diverse needs of today's businesses and job seekers and offer expert help for clients and candidates. From candidate sourcing through to advertising, response handling, screening and interviewing, MP Resourcing offers local Permanent Recruitment Services providing comprehensive and tailored solutions that improve efficiency and reduce costs.
    Coverage Berkshire and Oxfordshire
    • 99 Milton Park, Abingdon, Oxfordshire, OX14 4RY
  • Huntsman Recruitment specialise in providing temporary and permanent Driving, Industrial, Commercial and Technical personnel to independent and blue chip companies throughout the West Yorkshire area. As part of our service we offer; Immediate Supply or Free Advertising, Pre-Booking Facility, Competitive Rates, Complete Recruitment and Account Management, 24/7 Telephone Support, Free Recruitment Consultation at Your Convenience.
    Coverage West Yorkshire
    • 26 Huddersfield Road, Brighouse, West Yorkshire, HD6 1HA
  • Offering North West recruitment solutions for customer service vacancies of all levels, Intro Recruitment aim to provide over 30 years of industry experience through a friendly and cost effective service. A team of expert recruiters will strive to develop a complete understanding of your business before placing thoroughly assessed candidates into roles across training, technology and operations.
    Coverage 15 mile radius of Wigan
    • 27-29 Library Street, Wigan, Lancashire, WN1 1NN
  • Westray Recruitment Consultants are a team of knowledgeable and experienced recruitment specialists based in Gateshead. We offer our full consultancy services across the North East in the Manufacturing & Industrial, Commercial, Technical & Engineering and Professional sectors.
    Coverage North East
    • Valley House, Kingsway South, Team Valley, Gateshead, Tyne and Wear, NE11 0JW
  • We help our customers because they get candidates who can do the job, live locally, and become key member of staff. This is achieved by face to face interviewing,checking references, and spending the time to fill each vacancy properly. The same effort is put into finding a call centre person for 5 days as a full time call centre manager.
    Coverage Throughout the Midlands
    • 3 Steyning Road, South Yardley, Birmingham, West Midlands, B26 1HH
  • The Call Centre & Customer Service industry is one that requires a large number of staff and Reiver Recruitment has plenty of recruitment solutions for all your business needs. Working on permanent, temporary and contract placements, our 11 years of experience have allowed us to build a vast database helping to exceed our clients' expectations. Some on the roles we recruit for in the industry include: Account Managers and Business Analysts.
    Coverage Scottish Borders and surrounding areas
    • Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, Northumberland, TD15 1BN
    • Ettrick Riverside, Dunsdale Road, Selkirk, Scottish Borders, TD7 5EB
  • CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
    Coverage South West
    • 4 Lancaster House, Lancaster Park, Bowerhill, Melksham, Wiltshire, SN12 6TT
    • Unit 5 Fourbrooks Business Park, Maundrell Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PP
    • 13 Market Place, Devizes, Wiltshire, SN10 1HT
  • Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across The Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important then having thousands of CV's.
    Coverage Birmingham and The Midlands
    • 302a Queslett Road, Great Barr, Birmingham, West Midlands, B43 7EX
  • We have specialist consultants for sales, engineering / technical, education, IT and commercial / office. We aim to save our clients both time and money and offer an honest and professional approach to recruiting. Mana will make your recruiting a simple and effective process for all perm/temp/contract roles.
    Coverage UK Wide
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    • Carlton House, High Street, Higham Ferrers, Wellingborough, Northants, NN10 8BW
    • Mana House, 20 Harborough Road, Kingsthorpe, Northants, NN2 7AZ
    • Mana House, Overdale Road, Leicester, Leicestershire, LE2 3YJ
    • Glaston Hall, Spring Lane, Glaston, Oakham, Leicestershire, LE15 9BZ
    • Mana House, Meadow Road, Peakirk, Peterborough, Cambridgeshire, PE6 7NX
  • Wild Recruitment appreciates that the Call Centre & Customer Service industry requires calm, professional people, so we make sure to interview all candidates to check that they have the necessary qualities for success. Our dedicated Customer Service & Sales Division can source staff for Telemarketing, Customer Advisor, Help Desk and Account Management roles. Contact us, and take advantage of our own high standard of Customer Service.
    Coverage Hampshire, Dorset and Buckinghamshire
    • Unit 7, Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6LY
    • 46-48 Arundel Street, Portsmouth, Hampshire, PO1 1NL
    • 2-4 Wimborne Road, Poole, Dorset, BH15 2BU
  • Former Customer Service professionals help to make up our consultant team and that's why we are the ideal choice of recruitment partners when looking to fill Contact Centre roles. We also address areas such as Technology and Training, offering complete coverage of an industry that requires patient and friendly candidates with excellent communication skills - qualities we check for. We work with applicants and employers to find a perfect match.
    Coverage Scotland
    • 209/211 St Vincent Street, Glasgow, Strathclyde, G2 5QY
    • 20 Stafford Street, Edinburgh, Lothian, EH3 7BD
  • Extraman has been supplying industrial and commercial workers from our Earl's Court office for over forty years; we pride ourselves on our close and lengthy relationships with clients all over London and the South-East, and the respect with which we treat our loyal workforce. For industrial, office and managerial staff, many have found our personal and effective approach the perfect answer to their recruitment needs. Contact us today....
    Coverage London and South East
    • 2 Hogarth Place, London, SW5 0PT
  • Time Recruitment are one of the UK's leading independent recruitment firms with offices in Manchester, London and Birmingham. Specialising in four key recruitment sectors, we have seen phenomenal growth since our launch in 2002. Our specialist sector knowledge combined with our understanding of the marketplace has allowed us to develop strong relationships with both our clients and candidates.
    Coverage UK
    • The Old Mill, 8 Loom Street, Manchester, Greater Manchester, M4 6AN
  • We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
    Coverage Midlands
    • Lumonics House, Valley Drive, Swift Valley Ind Est, Rugby, Warwickshire, CV21 1TQ
  • Trident Resourcing isn't your typical recruitment agency. We are a proactive consultancy that is proud to possess a database of the brightest Customer Service candidates in the UK. By implementing a managed process, that includes frequent communication, we're able to identify the right candidate fit for all Operational roles including Call Centre Agent, Supervisor and Customer Service Manager. We deliver on time and to the highest standard.
    Coverage United Kingdom
    • Unit 38 & 39 Carlisle Business Centre, Carlisle Road, Bradford, West Yorkshire, BD8 8BD
  • Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
    Coverage Scotland & North East England
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    • 19 Shairps Business Park, Houston Road, Houston Industrial Estate, Livingston, West Lothian, EH54 5FD
    • 200 Bath Street, Glasgow, Scotland, G2 4HG
    • 4 Admiral Way, Sunderland, Tyne & Wear, SR3 3XW
    • 10-18 Hope Street, Hamilton, South Lanarkshire, ML3 6AF
    • Suite 106, Westpoint, 4 Redheughs Rigg, South Gyle, Edinburgh, EH12 9DQ
    • 152 West Marketgait, Dundee, DD1 1NJ

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Help Desk Salary Rates
Low Pay:£15,113
Medium Pay:£18,000
High Pay:£24,000
6 Month Change:Up 4.3%
Sample Size:107
£
Average Help Desk Salaries by Region
North East
£16.4k
Yorkshire &
Humberside

£16.4k
Midlands
£23k
East Anglia
£17.3k
London
£20k
Home Counties
£18.4k
South East
£20k
South West
£16.7k
Welsh Borders
£17.4k
North West
£17.3k
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