Help Desk recruitment agency listing

Help desk staff provide essential support to a business customers. They may answer customers enquiries, provide the information required to solve customers problems, and deal with complaints.

Formal qualifications are not usually required for customer service jobs. However, many employers look for evidence of basic skills. Previous experience of working in a customer facing role may also be helpful. Candidates with A levels or equivalent qualifications may find it easier to progress into higher-level customer service roles.

All help desk employees receive on-the-job training and supervision from experienced staff. Employees may also be able to study for BTEC qualifications or NVQs in Customer Service.

To work in help desk roles, excellent communication skills are required. Employers also seek politeness, confidence, patience and good problem solving skills in prospective employees.

Help desk staff work in a range of employment sectors, including computing, retail, manufacturing, travel and tourism, banking and insurance. Full-time and part-time job opportunities for customer service staff can be found throughout the UK. Vacancies tend to be advertised in newspapers and through recruitment agencies.

Newly appointed customer services assistants may receive around £12,000 a year. With experience, customer service assistants may go on to earn between £15,000 and £25,000 as entry-level customer service managers.

 
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Displaying 19 of 77 agencies that recruit for Help Desk jobs in the Call Centre / Customer Service industry.

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  • A leading recruitment specialist with a portfolio of globally respected clients in the Call Centre industry. Axis Recruitment's consultants utilise their industry experience and exclusive candidate talent pool to source the most in demand, professionals for operational hires within your organisation. Our consultants are experienced and are able to respond expertly and efficiently to our client's requirements. Visit our website for testimonials or call us today!
    Coverage North West England
    • The Exchange, 1st John Street, Chester, Cheshire, CH1 1DD
    • Cunard Building, Water Street, Liverpool, Merseyside, L3 1DS
    • 40 Princess Street, Manchester, Greater Manchester, M1 6DE
  • Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
    Coverage Uk Wide
    • 85 - 87 Bayham Street, London, Greater London, NW1 0AG
  • GMXperts have over 20 years experience working and managing some of the largest Call Centres within the North West. We believe in developing close, long-term business relationships with our client, and always endeavour to listen and understand every aspect of your business and your requirements to ensure we engage the right candidates for the role. We fully understand getting the right person can transform your business. Contact us today.
    Coverage North West of England
    • Regus, 6th Floor, Horton House, Exchange Flags, Liverpool, Merseyside, L2 3PF
  • Headway Recruitment is an expert staffing solutions provider that specialises in assisting clients within the professional services and HR sectors. Our dedication to excellence ensures that both clients and candidates never receive a compromised service; with each enquiry warranting an individual and bespoke response. We take a consultative approach and can address all demands within administration, HR and customer services.
    Coverage UK wide
    • 23 Hanover Square, London, W1S 1JB
  • Growing Businesses, Building Careers! We specialise in recruiting for Office, Management and Engineering roles in the Yorkshire region covering temporary, permanent, contract and part-time positions.
    Coverage West Yorkshire, North Yorkshire, South Yorkshire
    • 30A Bingley Road, Saltaire, Bradford, West Yorkshire, BD18 4RS
    • Fountain House, 4 South Parade, Leeds, West Yorkshire, LS1 5QX
  • Huntsman Recruitment specialise in providing temporary and permanent Driving, Industrial, Commercial and Technical personnel to independent and blue chip companies throughout the West Yorkshire area. As part of our service we offer; Immediate Supply or Free Advertising, Pre-Booking Facility, Competitive Rates, Complete Recruitment and Account Management, 24/7 Telephone Support, Free Recruitment Consultation at Your Convenience.
    Coverage West Yorkshire
    • 26 Huddersfield Road, Brighouse, West Yorkshire, HD6 1HA
  • Westray Recruitment Consultants are a team of knowledgeable and experienced recruitment specialists based in Gateshead. We offer our full consultancy services across the North East in the Manufacturing & Industrial, Commercial, Technical & Engineering and Professional sectors.
    Coverage North East
    • Valley House, Kingsway South, Team Valley, Gateshead, Tyne and Wear, NE11 0JW
  • Offering North West recruitment solutions for customer service vacancies of all levels, Intro Recruitment aim to provide over 30 years of industry experience through a friendly and cost effective service. A team of expert recruiters will strive to develop a complete understanding of your business before placing thoroughly assessed candidates into roles across training, technology and operations.
    Coverage North West England
    • 27-29 Library Street, Wigan, Lancashire, WN1 1NN
  • FlexPlus specialise in appointments of high volume and can supply unlimited teams of Call Centre staff in record time. Our OnSite solutions are designed to help growing businesses and can be used to fill Training, Help Desk, Business Services and Operational vacancies. With offices nationwide, we can give our clients access to a local talent pool that can be placed into job roles, today.
    Coverage UK wide
    16 Offices Nationwide
  • We have specialist consultants for sales, engineering / technical, education, IT and commercial / office. We aim to save our clients both time and money and offer an honest and professional approach to recruiting. Mana will make your recruiting a simple and effective process for all perm/temp/contract roles.
    Coverage UK Wide
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    • Carlton House, High Street, Higham Ferrers, Wellingborough, Northants, NN10 8BW
    • Mana House, 20 Harborough Road, Kingsthorpe, Northants, NN2 7AZ
    • Mana House, Overdale Road, Leicester, Leicestershire, LE2 3YJ
    • Glaston Hall, Spring Lane, Glaston, Oakham, Leicestershire, LE15 9BZ
    • Mana House, Meadow Road, Peakirk, Peterborough, Cambridgeshire, PE6 7NX
  • Reliable, professional Recruitment business with over 35 years combined experience covering all sectors of industry across The Midlands. Quality, Confidential, Cost Effective.
    Coverage Birmingham and The Midlands
    • 302a Queslett Road, Great Barr, Birmingham, West Midlands, B43 7EX
  • Former Customer Service professionals help to make up our consultant team and that's why we are the ideal choice of recruitment partners when looking to fill Contact Centre roles. We also address areas such as Technology and Training, offering complete coverage of an industry that requires patient and friendly candidates with excellent communication skills - qualities we check for. We work with applicants and employers to find a perfect match.
    Coverage Scotland
    • 209/211 St Vincent Street, Glasgow, Strathclyde, G2 5QY
    • 20 Stafford Street, Edinburgh, Lothian, EH3 7BD
  • From our offices in Glasgow and Inverness, HR Recruitment Services Ltd deliver permanent employment solutions UK wide. Our commitment and proven track-record has enabled us to establish ourselves within multiple markets including Construction, Manufacturing, Warehousing and Call Centre staffing. Contact one of our branches today and receive a leading Scottish recruitment service that's bespoke to your needs.
    Coverage UK Wide
    • 20-23 Woodside Place, Glasgow, Glasgow City, G3 7QF
    • 24 Longman Drive, Inverness, Inverness-shire, IV1 1SU
  • ****We are delighted to offer exclusive, discounted rates to clients registering vacancies via Agency Central.****Think Specialist Recruitment specialise in recruiting high calibre helpdesk, customer services & call centre staff. With many years experience behind our team, we offer an independent, professional, honest, efficient and cost effective recruitment service - delivering consistently high standards by partnering closely with our clients and candidates.
    Coverage Hertfordshire, Beds, Bucks and Greater London
    • Atlantic Business Centre, Hamilton House, 111 Marlowes, Hertfordshire, Hemel Hempstead, HP1 1BB
  • Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
    Coverage Scotland
    • 19 Shairps Business Park, Houston Road, Houston Industrial Estate, Livingston, West Lothian, EH54 5FD
    • 200 Bath Street, Glasgow, Scotland, G2 4HG
  • You Have a Need. We Have a Solution . We're not your average agency. As an independent business, we can make decisions based solely on your require. We look at cost saving exercises to suit your requirements and budgets. We make it out priority to understand every aspect about your business to provide you with the best service and recruitment services possible. We are determined to prove to clients Konnect Recruitment Ltd is the way forward
    Coverage UK Wide
    • Fearnley Mill, Old Ln, Halifax, West Yorkshire, HX3 5WP
    • City West Business Park, Gelderd Road, Building 3, Leeds, West Yorkshire, LS12 6LN
  • We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
    Coverage Midlands
    • Lumonics House, Valley Drive, Swift Valley Ind Est, Rugby, Warwickshire, CV21 1TQ
  • Executemps have been recruiting permanent and temporary staff across many disciplines throughout the North East. We boast a 90% staff retention ratio and offer profiling, branding, client partnering, pre-referencing, skill set evaluation and assessment/selection standards.
    Coverage North East
    • 34 Pilgrim Street, Newcastle upon Tyne, Tyne and Wear, NE1 6SE
  • We typically recruit for technology positions within the customer service industry and can deliver permanent, temporary and contract staff throughout the UK. Interaction IT provide top solutions for all technology areas including predictive diallers, speech recognition, CRM systems, systems integration, helpdesk and web design. We take the time to understand the intricacies of a client's' business before finding the perfect candidate match.
    Coverage UK wide
    27 Offices Nationwide

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Help Desk Salary Rates
Low Pay:£15,113
Medium Pay:£18,000
High Pay:£24,000
6 Month Change:Up 4.3%
Sample Size:107
£
Average Help Desk Salaries by Region
North East
£16.4k
Yorkshire &
Humberside

£16.4k
Midlands
£23k
East Anglia
£17.3k
London
£20k
Home Counties
£18.4k
South East
£20k
South West
£16.7k
Welsh Borders
£17.4k
North West
£17.3k
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