Help Desk recruitment agency listing

Help desk staff provide essential support to a business customers. They may answer customers enquiries, provide the information required to solve customers problems, and deal with complaints.

Formal qualifications are not usually required for customer service jobs. However, many employers look for evidence of basic skills. Previous experience of working in a customer facing role may also be helpful. Candidates with A levels or equivalent qualifications may find it easier to progress into higher-level customer service roles.

All help desk employees receive on-the-job training and supervision from experienced staff. Employees may also be able to study for BTEC qualifications or NVQs in Customer Service.

To work in help desk roles, excellent communication skills are required. Employers also seek politeness, confidence, patience and good problem solving skills in prospective employees.

Help desk staff work in a range of employment sectors, including computing, retail, manufacturing, travel and tourism, banking and insurance. Full-time and part-time job opportunities for customer service staff can be found throughout the UK. Vacancies tend to be advertised in newspapers and through recruitment agencies.

Newly appointed customer services assistants may receive around £12,000 a year. With experience, customer service assistants may go on to earn between £15,000 and £25,000 as entry-level customer service managers.

 
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Displaying 19 of 66 agencies that recruit for Help Desk jobs in the Call Centre / Customer Service industry.

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  • Axis Recruitment

    A leading recruitment specialist with a portfolio of globally respected clients in the Call Centre industry. Axis Recruitment's consultants utilise their industry experience and exclusive candidate talent pool to source the most in demand, professionals for operational hires within your organisation. Our consultants are experienced and are able to respond expertly and efficiently to our client's requirements. Visit our website for testimonials or call us today!
    Coverage North West England
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    • The Exchange, 1st John Street, Chester, Cheshire, CH1 1DD
    • Cunard Building, Water Street, Liverpool, Merseyside, L3 1DS
    • 40 Princess Street, Manchester, Greater Manchester, M1 6DE
    • 1 Warwick Row, London, SW1E 5ER
  • Anne Jagger Recruitment LTD

    We are able to provide skilled, experienced and referenced workers at short notice. We meet all of our temporary candidates which means we have an active database of candidates seeking call centre and customer service work at very short notice. Anne Jagger Recruitment provides urgent, temporary support as well as relevant candidates seeking a permanent role.
    Coverage Uk Wide
    • 85 - 87 Bayham Street, London, Greater London, NW1 0AG
    • 4 Meadow Court, High Street, Oxfordshire, Witney, OX28 6ER
  • Route One Recruitment

    Across a wide range of industries our Specialist Sales & Customer Service Recruitment Division have successfully assisted a variety of businesses with their recruitment. The division has the right resources and relevant experience to access the best available professionals for your company.
    Coverage Recruit throughout the UK
    • 15 Regent Street, Nottingham, Nottinghamshire, NG1 5BS
  • Headway Recruitment Group

    Headway Recruitment is an expert staffing solutions provider that specialises in assisting clients within the professional services and HR sectors. Our dedication to excellence ensures that both clients and candidates never receive a compromised service; with each enquiry warranting an individual and bespoke response. We take a consultative approach and can address all demands within administration, HR and customer services.
    Coverage UK wide
    • 23 Hanover Square, London, W1S 1JB
  • Think Specialist Recruitment - OFFICE SUPPORT STAFF EXPERTS

    ****We are delighted to offer exclusive, discounted rates to clients registering vacancies via Agency Central.****Think Specialist Recruitment specialise in recruiting high calibre helpdesk, customer services & call centre staff. With many years experience behind our team, we offer an independent, professional, honest, efficient and cost effective recruitment service - delivering consistently high standards by partnering closely with our clients and candidates.
    Coverage Hertfordshire, Beds, Bucks and Greater London
    • Atlantic Business Centre, Hamilton House, 111 Marlowes, Hertfordshire, Hemel Hempstead, HP1 1BB
  • TalentQuest Ltd

    Talent Quest specialises in the Call Centre and Customer Service sector, offering a nationwide database to help fill all the roles with over 15k active candidates ready to work. Whether you need a Customer Services Representative, Operations Director or a Head of Centre, Talent Quest has candidates for every job level, from entry to senior positions. Each permanent hire comes with a 12 week rebate guarantee to ensure that you get the best value.
    Coverage UK wide and Europe
    • Central House, 1 Ballards Lane, London, Finchley, N3 1LQ
    • 40 Princess Street, Manchester, Greater Manchester, M1 6DE
  • May Personnel Ltd

    We are a family run business with over twenty years experience covering Middlesex, Surrey and Berkshire. We are responsive, hard working and champions of a value added service and are looking forward to assisting you with all your recruitment requirements.
    Coverage Middlesex, Surrey and Berkshire
    • Unit 10 Feltham Business Complex, Browells Lane, Middlesex, Feltham, TW13 7LW
  • Mana Resourcing Ltd

    We have specialist consultants for sales, engineering / technical, education, IT and commercial / office. We aim to save our clients both time and money and offer an honest and professional approach to recruiting. Mana will make your recruiting a simple and effective process for all perm/temp/contract roles.
    Coverage UK Wide
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    • Carlton House, High Street, Higham Ferrers, Wellingborough, Northants, NN10 8BW
    • Mana House, 20 Harborough Road, Kingsthorpe, Northants, NN2 7AZ
    • Mana House, Overdale Road, Leicester, Leicestershire, LE2 3YJ
    • Glaston Hall, Spring Lane, Glaston, Oakham, Leicestershire, LE15 9BZ
    • Mana House, Meadow Road, Peakirk, Peterborough, Cambridgeshire, PE6 7NX
  • Headway Recruitment

    Growing Businesses, Building Careers! We specialise in recruiting for Office, Management and Engineering roles in the Yorkshire region covering temporary, permanent, contract and part-time positions.
    Coverage West Yorkshire, North Yorkshire, South Yorkshire
    • 30A Bingley Road, Saltaire, Bradford, West Yorkshire, BD18 4RS
    • Fountain House, 4 South Parade, Leeds, West Yorkshire, LS1 5QX
  • Flex Recruitment Plus

    FlexPlus specialise in appointments of high volume and can supply unlimited teams of Call Centre staff in record time. Our OnSite solutions are designed to help growing businesses and can be used to fill Training, Help Desk, Business Services and Operational vacancies. With offices nationwide, we can give our clients access to a local talent pool that can be placed into job roles, today.
    Coverage UK wide
    15 Offices Nationwide
  • Westray Recruitment Consultants Ltd

    Westray Recruitment Consultants are a team of knowledgeable and experienced recruitment specialists based in Gateshead. We offer our full consultancy services across the North East in the Manufacturing & Industrial, Commercial, Technical & Engineering and Professional sectors.
    Coverage North East
    • Valley House, Kingsway South, Team Valley, Gateshead, Tyne and Wear, NE11 0JW
  • Brightwork Ltd

    Former Customer Service professionals help to make up our consultant team and that's why we are the ideal choice of recruitment partners when looking to fill Contact Centre roles. We also address areas such as Technology and Training, offering complete coverage of an industry that requires patient and friendly candidates with excellent communication skills - qualities we check for. We work with applicants and employers to find a perfect match.
    Coverage Scotland
    • 209/211 St Vincent Street, Glasgow, Strathclyde, G2 5QY
    • 20 Stafford Street, Edinburgh, Lothian, EH3 7BD
  • Intro Recruitment

    Offering North West recruitment solutions for customer service vacancies of all levels, Intro Recruitment aim to provide over 30 years of industry experience through a friendly and cost effective service. A team of expert recruiters will strive to develop a complete understanding of your business before placing thoroughly assessed candidates into roles across training, technology and operations.
    Coverage North West England
    • 27-29 Library Street, Wigan, Lancashire, WN1 1NN
  • HR Recruitment Services Ltd

    There are over 80K Call Centre jobs across Scotland and we aim to continue supporting this growing sector by supplying businesses with the best staff in their market. Operating from Glasgow and Inverness, HR Recruitment Services is a Scottish consultancy with access to a top database of Call Agents, Team Leaders and Accounts Managers. Whether it is a long or short term placement, our tailored solutions are designed around your needs.
    Coverage Scotland and Islands
    • 272 Bath Street, Glasgow, Glasgow City, G2 4JR
    • 24 Longman Drive, Inverness, Inverness-shire, IV1 1SU
  • Huntsman Recruitment

    Huntsman Recruitment specialise in providing temporary and permanent Driving, Industrial, Commercial and Technical personnel to independent and blue chip companies throughout the West Yorkshire area. As part of our service we offer; Immediate Supply or Free Advertising, Pre-Booking Facility, Competitive Rates, Complete Recruitment and Account Management, 24/7 Telephone Support, Free Recruitment Consultation at Your Convenience.
    Coverage West Yorkshire
    • 26 Huddersfield Road, Brighouse, West Yorkshire, HD6 1HA
  • Staffbase Recruitment

    We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
    Coverage Midlands
    • Lumonics House, Valley Drive, Swift Valley Ind Est, Rugby, Warwickshire, CV21 1TQ
  • Connect Appointments

    At Connect Appointments we are a market leading recruitment firm that offers permanent recruitment services as well as contract staffing solutions for clients throughout Scotland. Our service is tailored to your needs covering most business sectors.
    Coverage Scotland
    • 19 Shairps Business Park, Houston Road, Houston Industrial Estate, Livingston, West Lothian, EH54 5FD
    • 200 Bath Street, Glasgow, Scotland, G2 4HG
  • Multitask Personnel Ltd

    Our specialist recruitment team have an excellent knowledge and understanding of the professional industries which enables them to recruit the right individuals for your organisation, We can place candidates on a temporary, temporary to permanent or permanent basis. Whether you require a receptionist, office manager or a group accountant you can rest assured our professional recruiters have the expertise to source you the best candidates for the role.
    Coverage UK wide
    • 18 Nightingale Court, Nightingale Close, Sheffield, Rotherham, Yorkshire, S60 2AB
    • Office B11, Lodge House, Cow Lane, Manchester, Burnley, Lancashire, BB11 1NN
  • Interaction IT Recruitment

    We typically recruit for technology positions within the customer service industry and can deliver permanent, temporary and contract staff throughout the UK. Interaction IT provide top solutions for all technology areas including predictive diallers, speech recognition, CRM systems, systems integration, helpdesk and web design. We take the time to understand the intricacies of a client's' business before finding the perfect candidate match.
    Coverage UK wide
    27 Offices Nationwide

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Help Desk Salary Rates
Low Pay:£15,113
Medium Pay:£18,000
High Pay:£24,000
6 Month Change:Up 4.3%
Sample Size:107
£
Average Help Desk Salaries by Region
North East
£16.4k
Yorkshire &
Humberside

£16.4k
Midlands
£23k
East Anglia
£17.3k
London
£20k
Home Counties
£18.4k
South East
£20k
South West
£16.7k
Welsh Borders
£17.4k
North West
£17.3k
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