Call Centre Agent recruitment agency listing

A Call Centre Agent handles a business's incoming and outgoing phone calls, the focus of which may be customer support, complaints or queries. The calls are often in large volumes and the agent is equipped with a computer and headset.

There is no set route into this role, but candidates may gain higher chances of employment if they have taken an NVQ course in contact centre operations. It is mainly experience in this field, or in a sales environment, that will give candidates an advantage. Many call centres will issue staff on the job training.

A competent knowledge and skillset in word processing software, databases and email or chat technology will also be beneficial. Certain companies may require staff to be bilingual, but this is specific to its individual needs.

Various industries recruit call centre agents, including banks, insurance companies and supermarkets. Call centres exist in all major cities across the UK. The trend of businesses using offshore call centres is demising, and more UK businesses are recruiting staff in the UK.

Average salaries are around £16,000, which is fairly low for the sector; rises in steady increments, up to around £30,000 at supervisor or management level can be expected.

Jobs in this field are available through recruitment agencies or direct applications, and are on either a temporary or permanent basis. Competition for jobs is reasonably high and employers will seek reliable and consistent staff.

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Displaying 27 of 92 agencies that recruit for Call Centre Agent jobs in the Call Centre / Customer Service industry.

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  • Customer service is the most powerful tool to any business. In fact, it's what keeps people in business. Understanding the importance of good Customer Service being delivered through great staff, HR GO Recruitment have efficient and professional consultants who will endeavour to find the perfect recruitment solution for your needs. From Call Centre Advisors to Account Executives, we span a plethora of roles in the Customer Service sector.
    Coverage All locations in in England and scotland
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    • First Floor\r\nBritannia Buildings\r\n70-72 Silver Street, Doncaster, Yorkshire, DN1 1HT
    • 2-4 Lower Mounts, Northampton, Northamptonshire, NN1 3DE
    • City Point, 1 Ropemaker Street, London, EC2Y 9HT
    • 62a Station Road, Upminster, Essex, RM14 2TD
    • 51 Great Underbank Street, Stockport, Cheshire, SK1 1NE
  • A leading recruitment specialist with a portfolio of globally respected clients in the Call Centre industry. Axis Recruitment's consultants utilise their industry experience and exclusive candidate talent pool to source the most in demand, professionals for operational hires within your organisation. Our consultants are experienced and are able to respond expertly and efficiently to our client's requirements. Visit our website for testimonials or call us today!
    Coverage North West England
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    • The Exchange, 1st John Street, Chester, Cheshire, CH1 1DD
    • Cunard Building, Water Street, Liverpool, Merseyside, L3 1DS
    • 40 Princess Street, Manchester, Greater Manchester, M1 6DE
    • 1 Warwick Row, London, SW1E 5ER
  • The Call Centre & Customer Service industry requires calm and professional individuals and Wild Recruitment makes sure to interview all candidates to ensure that they have the qualities to succeed. From Operations to Technology staff, our 63 years of combined experience equips us to provide personnel across all areas of the Customer Service industry, with a specialist local knowledge of the Hampshire and Dorset region.
    Coverage Hampshire and Dorset
    • 46-48 Arundel Street, Portsmouth, Hampshire, PO1 1NL
    • Suite 1, First Floor, Latimer House, 42-44 High Street, Poole, Dorset, BH15 1BT
    • Technology House, 152 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 1LH
  • Recruiter tip provided by 2S Commercial and Office Recruitment

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  • We are a leading recruitment specialist with a portfolio of respected clients in Call Centre and Customer Services industry. Axis Sales' consultants utilise their industry experience to source the most in demand, professionals for all sales hires within your organisation. Our consultants are experienced and are able to respond expertly to our client's requirements. Call us today!
    Coverage UK Wide
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    • 4 Temple Row, Birmingham, West Midlands, B2 5HG
    • The Exchange, 1 St John Street, Chester, Cheshire, CH1 1DD
    • 1 Warwick Row, London, Greater London, SW1E 5ER
    • 40 Princess Street, Manchester, Greater Manchester, M1 6DE
    • Hanover House, Hanover Street, Liverpool, Merseyside, L1 3DZ
  • Covering a broad range of job roles within the Call Centre & Customer Service industry, Gradion Sales utilises our 40 years of experience to bring you a comprehensive shortlist compiled from a nationwide database. When you choose us for your recruitment needs, we will assign you your own dedicated consultant who will help you, step by step to recruit for a wide variety of roles.
    Coverage Nationwide
    • 2 The Paddock, Eaglesfield, Hartford, Cheshire, Northwich, CW8 1NQ
  • Across a wide range of industries our Specialist Sales & Customer Service Recruitment Division have successfully assisted a variety of businesses with their recruitment. The division has the right resources and relevant experience to access the best available professionals for your company.
    Coverage Recruit throughout the UK
    • 15 Regent Street, Nottingham, Nottinghamshire, NG1 5BS
  • GMXperts have over 20 years experience working and managing some of the largest Call Centres within the North West. We believe in developing close, long-term business relationships with our client, and always endeavour to listen and understand every aspect of your business and your requirements to ensure we engage the right candidates for the role. We fully understand getting the right person can transform your business. Contact us today.
    Coverage North West of England
    • Regus, 6th Floor, Horton House, Exchange Flags, Liverpool, Merseyside, L2 3PF
  • Headway Recruitment is an expert staffing solutions provider that specialises in assisting clients within the professional services and HR sectors. Our dedication to excellence ensures that both clients and candidates never receive a compromised service; with each enquiry warranting an individual and bespoke response. We take a consultative approach and can address all demands within administration, HR and customer services.
    Coverage UK wide
    • 23 Hanover Square, London, W1S 1JB
  • The Call Centre & Customer Service industry is one that requires a large number of staff and Reiver Recruitment has plenty of recruitment solutions for all your business needs. Working on permanent, temporary and contract placements, our 11 years of experience have allowed us to build a vast database helping to exceed our clients' expectations. Some on the roles we recruit for in the industry include: Account Managers and Business Analysts.
    Coverage Scottish Borders and surrounding areas
    • Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, Northumberland, TD15 1BN
    • Ettrick Riverside, Dunsdale Road, Scottish Borders, Selkirk, TD7 5EB
  • Talent Quest specialises in the Call Centre and Customer Service sector, offering a nationwide database to help fill all the roles with over 15k active candidates ready to work. Whether you need a Customer Services Representative, Operations Director or a Head of Centre, Talent Quest has candidates for every job level, from entry to senior positions. Each permanent hire comes with a 12 week rebate guarantee to ensure that you get the best value.
    Coverage UK wide and Europe
    • Central House, 1 Ballards Lane, London, Finchley, N3 1LQ
    • 40 Princess Street, Manchester, Greater Manchester, M1 6DE
  • The home of all the best Call Centre and Customer Service people in East Anglia. Badger - designed in black and white.
    Coverage Norfolk, Suffolk, Cambridgeshire and Essex
    • Pottergate Street, Aslacton, Norwich, Norfolk, NR15 2JU
  • From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
    Coverage UK wide
    18 Offices Nationwide
  • Specialist Call Centre/ Customer Service providers having placed both Temporary and Permanent placements in the past 12 months. 15% of annual salary charge on permanent recruitment and a 14 week temp to perm with no introductory charge on the temporary side.We offer skills testing and a thorough interview with 2 reference checks on every candidate registered ensures that we do the job right the first time.
    Coverage North West England
    • 27-29 Library Street, Wigan, Lancashire, WN1 1NN
  • Think Specialist Recruitment specialise in customer services & call centre recruitment with roles including:- customer service professionals, call centre advisors, inbound sales, sales admin/sales support . Recruiting at all levels, we offer an independent, professional, honest & efficient service.
    Coverage Hertfordshire, Beds, Bucks and Greater London
    • Atlantic Business Centre, Hamilton House, 111 Marlowes, Hertfordshire, Hemel Hempstead, HP1 1BB
  • There are over 80K Call Centre jobs across Scotland and we aim to continue supporting this growing sector by supplying businesses with the best staff in their market. Operating from Glasgow and Inverness, HR Recruitment Services is a Scottish consultancy with access to a top database of Call Agents, Team Leaders and Accounts Managers. Whether it is a long or short term placement, our tailored solutions are designed around your needs.
    Coverage Scotland and Islands
    • 20-23 Woodside Place, Glasgow, Glasgow City, G3 7QF
    • 24 Longman Drive, Inverness, Inverness-shire, IV1 1SU
  • Highland regional recruitment is a family run company specialising in supplying staff within all disciplines. We have over 30 years experience within the recruitment sector. We are recruiting now and have employment opportunities all over Scotland.
    Coverage Scotland, including the highlands and islands
    • Suite 7, 24 station square, Inverness, Invernessshire, IV1 1LD
  • Buchan and London Recruitment specialise in supplying Customer Service and Call Centre staff for what is a competitive market. We understand what's needed to excel in the industry so whether you're looking for a Call Centre Agent or an MI Analyst, you can rely on us to recommend only the highest quality personnel. Working with clients such as BT, our expert consultants can address all levels of permanent positions nationwide.
    Coverage UK WIDE
    • Suite 4, Auction House, Market Place, Essex, Abridge, RM4 1UA
  • CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
    Coverage South West
    • Unit 5 Fourbrooks Business Park, Maundrell Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PP
    • 13 Market Place, Devizes, Wiltshire, SN10 1HT
  • ARC's main focus is in financial services recruitment and within that field, one of the roles we sometimes get asked to recruit for is a Call Centre Agent.
    Coverage London and South-East focus, but UK-wide
    • Valley House, 43 Rectory Lane, Banstead, Surrey, SM7 3PE
  • Recruiting for all roles across the Customer Service sector, our meticulous candidate registration process ensures we supply the right staff at the first attempt. From Account Directors to Call Centre Agents, all potential candidates must undergo an interview, complete an application pack and provide references before being considered for a position. We use job boards, databases and new technology to attract the best staff nationwide.
    Coverage UK Wide
    • Kings Court, 17 School Road, Hall Green, Birmingham, West Midlands, B28 8JG
  • Experienced Career Consultant and coach with professional and skilled candidates * Hand-picked candidates from colleges, universities, JCP's, charities, Local Authorities, events and community centres * Verification and suitability checks of all candidates including confidence building, CV and interview skills * Optional one day work trial as part of interview process * Reliable service
    Coverage London, Kent , Essex, Surrey
    • 67 Wingate Square, London, Clapham, Greater London, SW4 0AF
  • Link2Recruit have over 30 years exp specialising in th HGV and Industrial market. The 3 Directors all remain hands on and work directly with our Clients, we feel this is our main strength as this provides continuity of temps . We are now recognised as one of the leading Driving/Ind agencies in the Midlands
    Coverage uk wide
    • 52a High Street, Erdington, West Midlands, Birmingham, B23 6RH
  • In a nutshell we'll deliver an efficient service that's competitively priced. We'll actively listen to fully understand and meet your business needs - and won't promise what we can't deliver. You can be assured of a complete professional service underpinned by integrity in all that we do.
    Coverage West Midlands and Warwickshire
    • 699 Warwick Road, Solihull, West Midlands, Westmidlands, B91 3DA
  • Successfully recruiting staff into local companies at all levels since 2005 across the following core sectors: Sales, Marketing, Customer Service, Human Resources, Office Support, Accounts & Finance, Purchasing, Logistics & Supply Chain. With an unrivalled network of available talent, our unique multi-channel approach ensures we will find the right people for your temporary, permanent or contract vacancies throughout Oxfordshire and Warwickshire.
    Coverage West Midlands, Warwickshire, Oxfordshire
    • 53A The Parade, Leamington Spa, Warks, CV32 4BA
    • 29 High Street, Banbury, Oxon, OX16 5ER
    • 15A Sheep Street, Bicester, Oxon, OX26 6JF
  • The Business Connection are an independent recruitment agency based in Chester with over 26 years' experience of providing tailor made, commercial staffing solutions to clients of all sizes spanning all sectors of industry, across the North West. The Business Connection can cover all of your recruitment needs and whether it be one temporary worker, a recruitment campaign or permanent vacancies.
    Coverage North West, North Wales, Welsh Borders
    • Chester Business Park, Hilliards Court, Chester, Cheshire, CH4 9QP
    • Sixth Floor, Hilton House, Stockport, Cheshire, SK1 3NA
  • FlexPlus specialise in appointments of high volume and can supply unlimited teams of Call Centre staff in record time. Our OnSite solutions are designed to help growing businesses and can be used to fill Training, Help Desk, Business Services and Operational vacancies. With offices nationwide, we can give our clients access to a local talent pool that can be placed into job roles, today.
    Coverage UK wide
    15 Offices Nationwide
  • Operations, Technology or Business Services, we can fill all Call Centre/Customer Service roles across the UK, with a specific focus on the South East and City of London. Hammond Clarke understands the need for strong people skills and initiative and our database of 10K+ candidates affords us access to the most in demand Customer Service staff ranging from Account Managers and Team Leaders to Web Designers and Telecoms.
    Coverage UK, Europe, Middle East and North America
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    • 3rd Floor, 132-134 college Road, Harrow, Middlesex, HA1 1BQ
    • Hammond Clarke House, Russell Close, Ruislip, Middlesex, HA4 9EF
    • First Floor, Radius House, 51 Clarendon Road, Watford, Herts, WD17 1HP
    • Dukes Court, 32 Duke Street, St James's, London, Greater London, SW1Y 6DF

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Call Centre Agent Salary Rates
Low Pay:£13,650
Medium Pay:£16,350
High Pay:£23,500
6 Month Change:No Change
Sample Size:1,745
Average Call Centre Agent Salaries by Region
North East
Yorkshire &

East Anglia
Home Counties
South East
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