Call Centre Agent recruitment agency listing

A Call Centre Agent handles a business's incoming and outgoing phone calls, the focus of which may be Customer Support, complaints or queries (Customer Service). The calls are often in large volumes and the agent is equipped with a computer and headset.

Skillset and qualifications

There is no set route into this role, but candidates may gain higher chances of employment if they have taken an NVQ course in Contact Centre Operations. It is mainly experience in this field, or in a Sales environment, that will give candidates an advantage. Many call centres will give staff on-the-job training.

A competent knowledge and skillset in word processing software, databases and email or chat technology will also be beneficial. Certain companies may require staff to be bilingual, but this is specific to its individual needs.

Industries for employment and salaries

Various industries recruit Call Centre Agents, including banks, insurance companies and supermarkets. Call centres exist in almost all major cities across the UK. The trend of businesses using offshore call centres is demising, and more UK businesses are recruiting staff in the UK.

Average salaries are around £16,000; rising up to around £30,000 at Supervisor or Management level.

Recruitment in the Call Centre Industry

Jobs in this field are available through recruitment agencies or direct applications, and are on either a temporary or permanent basis. Competition for jobs is reasonably high and employers will seek reliable and consistent staff.

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Displaying 31 of 74 Agencies that recruit for Call Centre Agent jobs in the Call Centre / Customer Service industry.

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Get Recruited - Sales & Marketing

Get Recruited is a multi-sector consultancy that can address the permanent, seasonal and high volume demands of customer service & sales departments across the UK. We have over 150 years of combined recruitment experience and are adept at identifying the telecommunication, IT and interpersonal skills that our partners expect. We are continually developing our attraction techniques and aren't limited to the level of personnel that we can supply.

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location icon Created with Sketch. 100 Old Hall Street, Liverpool, Merseyside, L3 9BP
31 Southampton Row, Holborn, London, WC1B 5HJ Barclay House, 35 Whitworth Street West, Manchester, Lancashire, M1 5NG

Axis Sales Recruitment

We are a sales specialist recruitment agency with an extensive portfolio of respected clients in the Customer Service industry. We don't rely on advertising, the top performers and high achievers are not reading job adverts. Instead we focus all of our time on headhunting talent to engage the very best talent with your brand, and keep you one step ahead of the competition. Strategic sales recruitment, delivered by strategic sales recruiters.

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location icon Created with Sketch. The Exchange, 1 St John Street, Chester, Cheshire, CH1 1DD
1 Warwick Row, London, Greater London, SW1E 5ER Imperial Court, 2 Exchange Quay, Manchester, Greater Manchester, M5 3EB

Badger Associates Ltd

The home of all the best Call Centre and Customer Service people in East Anglia. Badger - designed in black and white.

location icon Created with Sketch. Pottergate Street, Aslacton, Norwich, Norfolk, NR15 2JU
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Recruiter Tip

Have the best conversion rate within your current call centre agent role or always win the weekly competitions? Make sure you talk about this on your CV to stand out.

Konnect Recruitment Ltd

We pride ourselves on our ability to build relationships, so know a thing or two about recruiting for Customer Service positions. At Konnect Recruitment, we place your requirements at the very centre of our solutions, providing all types of Call Centre and Customer Service staff for permanent positions and temporary cover. Even if you need someone ASAP, our team are flexible to your needs, your budget and your deadline.

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location icon Created with Sketch. SUITE 2, 5 ST VINCENT STREET, EDINBURGH, SCOTLAND, EH3 6SW
101 Fearnley Mill, Old Lane, Halifax, West Yorkshire, HX3 5WP City West Business Park, Gelderd Road, Building 3, Leeds, West Yorkshire, LS12 6LN

Anne Jagger Recruitment LTD

Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.

location icon Created with Sketch. 7 Pancras Square, London, Greater London, NW1 0AG

Axis Recruitment - Office, Commercial & Call Centre

A leading recruitment specialist with a portfolio of globally respected clients in the Call Centre industry. Axis Recruitment's consultants utilise their industry experience and exclusive candidate talent pool to source the most in demand, professionals for operational hires within your organisation. Our consultants are experienced and are able to respond expertly and efficiently to our client's requirements. Visit our website for testimonials or call us today!

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location icon Created with Sketch. The Exchange, 1st John Street, Chester, Cheshire, CH1 1DD
Cunard Building, Water Street, Liverpool, Merseyside, L3 1DS 40 Princess Street, Manchester, Greater Manchester, M1 6DE

The Best Connection

The Best Connection specialises in the supply of flexible workforce solutions to the industrial, warehouse, distribution & logistics, retail, and food sectors. If you are a candidate seeking employment, or a client looking for staff, please feel free to call one of our consultants who will help find the perfect match.

location icon Created with Sketch. 157a Montague Street, Worthing, West Sussex, BN113BZ

The Plus Team

Supplying business support staff in HR, marketing, finance and admin, PA and reception staff, from director to admin level.

location icon Created with Sketch. 23 Hanover Square, London, Greater London, W1S 1JB

Adam Butler Consultancy

Call Centre / Customer Service industry Recruitment Specialists who access the UK's widest network of talent. Quickly understanding your requirements and matching you to a credible and relevant shortlist. Our success rate speaks for itself - 92% of all jobs we work on are filled within 4 weeks which is why our customer retention level is always over 90%.

location icon Created with Sketch. First Floor, Block D, Parkway Business Centre, Deeside Industrial Estate, Deeside, Flintshire, CH5 2LE

Berry Recruitment - Commercial Division

From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.

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location icon Created with Sketch. Office 1, Kingston Court, Walsall Road, Cannock, Staffs, WS11 0HQ
Temple Court, 13A Cathedral Road, Cardiff, Wales, CF11 9HA 291 293 High Street, Croydon, Surrey, CR0 4RR 4 Providence Court, Pynes Hill, Exeter, Devon, EX2 5JL Unit 7, Waterside House, Falmouth Road, Penryn, Cornwall, TR10 8BE Courtyard House, Mill Lane, Godalming, Surrey, GU7 1EY Offices 10-11, Quay West Business Centre, Quay Lane, Gosport, Hampshire, PO12 4LJ 26 Terminus Street, Harlow, Essex, CM20 1EY 5 Town Centre, Hatfield, Hertfordshire, AL10 0JZ 383 Hendon Way, London, NW4 3LP 110 Cranbrook Road, Ilford, Essex, IG1 4LZ 67A High Street, King's Lynn, Norfolk, PE30 1AY Limehurst House, Bridge Street, Loughborough, Leicestershire, LE11 1NH 16 Pudding Lane, Maidstone, Kent, ME14 1LT 56 Sheep Street, Northampton, Northamptonshire, NN1 2LZ 4th Floor, Unipart House, Garsington Road, Oxford, Oxfordshire, OX4 2PG 13-15 Rumbridge Street, Totton, Southampton, Hampshire, SO40 9DQ Mitre House, 9/15 High Street, Sutton, Surrey, SM1 1DF

Gradion Sales Recruitment

Covering a broad range of job roles within the Call Centre & Customer Service industry, Gradion Sales utilises our 40 years of experience to bring you a comprehensive shortlist compiled from a nationwide database. When you choose us for your recruitment needs, we will assign you your own dedicated consultant who will help you, step by step to recruit for a wide variety of roles.

location icon Created with Sketch. 2 The Paddock, Eaglesfield, Hartford, Northwich, Cheshire, CW8 1NQ

Think Specialist Recruitment - OFFICE SUPPORT STAFF EXPERTS

Think Specialist Recruitment specialise in customer services & call centre recruitment with roles including:- customer service professionals, call centre advisors, inbound sales, sales admin/sales support . Recruiting at all levels, we offer an independent, professional, honest & efficient service.

location icon Created with Sketch. Atlantic Business Centre, Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB

CMD RECRUITMENT LIMITED

CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.

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location icon Created with Sketch. Unit 5 Fourbrooks Business Park, Maundrell Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PP
13 Market Place, Devizes, Wiltshire, SN10 1HT 4 Lancaster House, Lancaster Park, Bowerhill, Melksham, Wiltshire, SN12 6TT

Intro Recruitment

Specialist Call Centre/ Customer Service providers having placed both Temporary and Permanent placements in the past 12 months. 15% of annual salary charge on permanent recruitment and a 14 week temp to perm with no introductory charge on the temporary side.We offer skills testing and a thorough interview with 2 reference checks on every candidate registered ensures that we do the job right the first time.

location icon Created with Sketch. 27-29 Library Street, Wigan, Lancashire, WN1 1NN

Try Staff Ltd

We help our customers because they get candidates who can do the job, live locally, and become key member of staff. This is achieved by face to face interviewing,checking references, and spending the time to fill each vacancy properly. The same effort is put into finding a call centre person for 5 days to a full time call centre manager.

location icon Created with Sketch. 3 Steyning Road, South Yardley, Birmingham, West Midlands, B26 1HH

Active Recruiting Consultants Ltd (ARC)

ARC's main focus is in financial services recruitment and within that field, one of the roles we sometimes get asked to recruit for is a Call Centre Agent.

location icon Created with Sketch. Valley House, 43 Rectory Lane, Banstead, Surrey, SM7 3PE

Hammond Clarke

Operations, Technology or Business Services, we can fill all Call Centre/Customer Service roles across the UK, with a specific focus on the South East and City of London. Hammond Clarke understands the need for strong people skills and initiative and our database of 10K+ candidates affords us access to the most in demand Customer Service staff ranging from Account Managers and Team Leaders to Web Designers and Telecoms.

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location icon Created with Sketch. Dukes Court, 32 Duke Street, St James's, London, Greater London, SW1Y 6DF
First Floor, Radius House, 51 Clarendon Road, Watford, Herts, WD17 1HP

Reiver Recruitment

The Call Centre & Customer Service industry is one that requires a large number of staff and Reiver Recruitment has plenty of recruitment solutions for all your business needs. Working on permanent, temporary and contract placements, our 11 years of experience have allowed us to build a vast database helping to exceed our clients' expectations. Some on the roles we recruit for in the industry include: Account Managers and Business Analysts.

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location icon Created with Sketch. Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, Northumberland, TD15 1BN
Ettrick Riverside, Dunsdale Road, Selkirk, Scottish Borders, TD7 5EB

Brightwork Ltd

Former Customer Service professionals help to make up our consultant team and that's why we are the ideal choice of recruitment partners when looking to fill Contact Centre roles. We also address areas such as Technology and Training, offering complete coverage of an industry that requires patient and friendly candidates with excellent communication skills - qualities we check for. We work with applicants and employers to find a perfect match.

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location icon Created with Sketch. 20 Stafford Street, Edinburgh, Lothian, EH3 7BD
209/211 St Vincent Street, Glasgow, Strathclyde, G2 5QY

Cottrell Moore Ltd

Candidates are more than just a name on a CV and our personal approach to recruitment ensures that our clients are supplied with staff who have the skills and personality to excel in their organisation. Cottrell Moore covers all Customer Service roles with our competency approach enabling us to find the best staff in Technology, Operations, Training and Business Services. We are a national agency who working directly to the needs of our clients

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location icon Created with Sketch. Bury ST Edmunds, Bury St Edmunds, Suffolk, IP33 2AA
Cambridge, Cambridgeshire, CB10 1HH Chelmsford, Essex, CM2 0AA Colchester, Essex, CO4 5JL Hitchin, Hertfordshire, SG4 0BU Newmarket, Suffolk, CB8 7SX Norwich, Norfolk, NR4 7QA Stansted, Essex, CM24 1RW Stevenage, Hertfordshire, SG1 4EH Unit 3, 47 Knightsdale Road, Ipswich, Suffolk, IP1 4JJ

Flexible Solutionz Limited

Flexible Solutionz have been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.

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location icon Created with Sketch. The Offices, 53 King Street, Manchester, M2 4LQ
Springfield House, Water Lane, Wilmslow, Cheshire, SK9 5BG

Wild Recruitment - Customer Service & Sales Division

Wild Recruitment appreciates that the Call Centre & Customer Service industry requires calm, professional people, so we make sure to interview all candidates to check that they have the necessary qualities for success. Our dedicated Customer Service & Sales Division can source staff for Telemarketing, Customer Advisor, Help Desk and Account Management roles. Contact us, and take advantage of our own high standard of Customer Service.

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location icon Created with Sketch. Unit 7, Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6LY
2-4 Wimborne Road, Poole, Dorset, BH15 2BU 46-48 Arundel Street, Portsmouth, Hampshire, PO1 1NL

Buchan and London Recruitment Ltd

Buchan and London Recruitment specialise in supplying Customer Service and Call Centre staff for what is a competitive market. We understand what's needed to excel in the industry so whether you're looking for a Call Centre Agent or an MI Analyst, you can rely on us to recommend only the highest quality personnel. Working with clients such as BT, our expert consultants can address all levels of permanent positions nationwide.

location icon Created with Sketch. Suite 4, Auction House, Market Place, Abridge, Essex, RM4 1UA

AJW Recruitment

AJW Recruitment is an independent privately owned recruitment agency with a fresh and honest approach to recruitment. Getting to know both clients and candidates and what each person is looking for so I can successfully place people in the right jobs to give full job satisfaction and get the client the staff.

location icon Created with Sketch. 42R High Street, York Lodge, Marlborough, Wiltshire, SN8 1HQ

Headway Recruitment Group

Headway Recruitment is an expert staffing solutions provider that specialises in assisting clients within the professional services and HR sectors. Our dedication to excellence ensures that both clients and candidates never receive a compromised service; with each enquiry warranting an individual and bespoke response. We take a consultative approach and can address all demands within administration, HR and customer services.

location icon Created with Sketch. 23 Hanover Square, London, Greater London, W1S 1JB

Trident Resourcing

Trident Resourcing isn't your typical recruitment agency. We are a proactive consultancy that is proud to possess a database of the brightest Customer Service candidates in the UK. By implementing a managed process, that includes frequent communication, we're able to identify the right candidate fit for all Operational roles including Call Centre Agent, Supervisor and Customer Service Manager. We deliver on time and to the highest standard.

location icon Created with Sketch. Unit 38 & 39 Carlisle Business Centre, Carlisle Road, Bradford, West Yorkshire, BD8 8BD

Staffbase Recruitment

We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.

location icon Created with Sketch. Lumonics House, Valley Drive, Swift Valley Ind Est, Rugby, Warwickshire, CV21 1TQ

Connect Appointments

Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.

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location icon Created with Sketch. 152 West Marketgait, Dundee, DD1 1NJ
200 Bath Street, Glasgow, Scotland, G2 4HG 10-18 Hope Street, Hamilton, South Lanarkshire, ML3 6AF 19 Shairps Business Park, Houston Road, Houston Industrial Estate, Livingston, West Lothian, EH54 5FD 4 Admiral Way, Sunderland, Tyne & Wear, SR3 3XW

Totally Recruitment - Commercial

Totally Recruitment have a dedicated Commercial Division covering both Temporary and Permanent positions. Some of the sectors covered are: Managerial, Secretarial, Administrative, Call Centre Staff, Sales. We have subscriptions with most major job boards, this giving us direct access to 1000’s of CV’s instantly, in addition we resource from our own in-house database of available candidates seeking temporary & permanent opportunities.

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location icon Created with Sketch. 4 Granby Avenue, Garretts Green, Birmingham, West Midlands, B33 0SJ
Suite 4, Pure Offices (Oldbury), Broadwell Road, Oldbury, Birmingham, West Midlands, B69 4BY

Interaction Commercial Recruitment

Taking a consultative approach that places our clients' needs at the centre of our solutions, Interaction Recruitment offers a personal yet professional service that can be trusted to supply all levels of customer service personnel. We operate from our nationwide network of 30+ branches and can fill all permanent and temporary customer service vacancies from operational account managers to team builders.

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location icon Created with Sketch. Marsh House, 13 Marsh Street, Bristol, Somerset, BS1 4AQ
1 City Road, Cambridge, Cambridgeshire, CB1 1DP 15-17 Warwick Row, Greyfriars Road, Coventry, West Midlands, CV1 1EX 38 The Broadway, Crawley, Sussex, RH10 1HG First Floor, Office Block B, Waterbeer Street, Guildhall Shopping Centre, Exeter, Devon, EX4 3HW St Johns House, 84a High Street, Huntingdon, Cambridgeshire, PE29 3DA 2nd Floor, 42-48 High Street, Kettering, Northamptonshire, NN16 8SX 24b Lands Lane, Leeds, West Yorkshire, LS1 6LB 8 Market Street, Leicester, Leicestershire, LE1 6DP 1st Floor Offices, Icknield House, Eastcheap, Letchworth, Hertfordshire, SG6 3BB 4th Floor, 26/28 Hammersmith Grove, Hammersmith, London, Greater London, W6 7BA First Floor, 17 Earl St, Maidstone, Kent, ME14 1PL 73-75 Princess Street, Manchester, Greater Manchester, M2 4EG Northgate House, 450-500 Silbury Boulevard, Central Milton Keynes, Buckinghamshire, MK9 2AH 6B And 7 Carlton Court, Team Valley, Gateshead, Newcastle Upon Tyne, Tyne And Wear, NE11 0AZ 102a Abington Street, Northampton, Northamptonshire, NN1 1PP 48a London Street, Norwich, Norfolk, NR2 1LA 8A Carlton Street, Nottingham, Nottinghamshire, NG1 1NN 8a Church Street, Peterborough, Cambridgeshire, PE1 1XB Portsmouth Technopole, Kingston Crescent, Portsmouth, Hampshire, PO2 8FA 14 South Street, Romford, Essex, RM1 1RX Lloyds Bank Chambers, 16 Church Street, Sheffield, Yorkshire, S1 2GN First Floor, 30 Oxford Street, Southampton, Hampshire, SO14 3DJ 2-4 The Parade, High Street, Watford, Hertfordshire, WD17 1ED 26a Silver Street, Wellingborough, Northamptonshire, NN8 1AY Trafalgar House, 1st Floor, 81-83 Darlington Street, Wolverhampton, West Midlands, WV1 4JD 2nd Floor, 7 Warwick Road, Worthing, Sussex, BN11 3DF

Gold Recruitment Services

Gold Recruitment Services offers a comprehensive service, supplying quality staff to Call Centre and Customer Services industry. Our unique service is tailored to meet the needs of each individual client from negotiable charge rates to extensive database of experience workers, we are a reliable and fast solution to your recruitment needs.

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location icon Created with Sketch. Suite 1 Blackburn Enterprise Centre, Blackburn, Lancashire, BB1 3HQ
15 Station Road, Cheadle Hulme, Stockport, Cheshire, SK8 5AF

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