We invest time and effort in ensuring we understand our client’s needs. Pineapple Recruitment recognises the importance of establishing and managing a positive relationship with their clients. In response to this, we came up with clear defined commitments to all of our clients. We ensure: Every candidate is met prior to you interviewing them Interviews arranged immediately and clear feedback from candidates given within 24 hours Industry leading Guarantee of Satisfaction Agreement Transparent pricing and fees Candidates that actually match your requirements Honesty in our ability to fill your permanent/temporary vacancies Full job description taken and site visit if applicable Pineapple Recruitment has extensive experience in running, staffing and reviewing performance within a contact centre environment. We want to offer our proven experience by offering businesses with customer service departments our insights. We can focus on specific areas of the business such as operational efficiency, the customer experience, or we can provide a general overview for areas of improvement. All of them with the aim of providing bespoke insight into your business that enables a noticeably improved experience for both your staff and customers.
On top of giving actionable insights to candidates, we also provide training for customer service agents, which not includes best practices for achieving the right outcome for even the most challenging customers, but also methods of arriving at compliant yet outside-of-the-box solutions for customers. We have developed a training programme to help you improve your skills and test you knowledge before going into an interview. This will help you understand your skill level and also give a potential employer a proven skill set.
Areas of Focus
What we Recruit for:
We recruit customer service and customer care employees for businesses across Hampshire and Dorset. We also offer recruitment consultancy services for businesses across the UK.
What we don't Recruit for:
Employees outside of Hampshire and Dorset.
- Assistance with CV preparation
- Interview skills coaching
- Job Alert E-Mails
- Jobs Listed On Website
The Recruitment & Employment Confederation Membership
We have offices located at the following addresses:
- 23 Hinton Road, Bournemouth, Dorset, BH1 2EF
We recruit candidates at the following experience levels:
School Leaver, Trainee, Graduate, Junior, Regular, Senior, Team Leader, Manager, Senior Manager, Director
We recruit in the following industries:
Administration, Banking, Call Centre / Customer Service, Executive / Management, Financial Services, Graduate, Insurance, Sales, Travel