Call Centre & Customer Service Training Courses

Below is a list of training courses that may be suitable if working, or are looking for vacancies in the call centre & customer service industry.

Simply scan through the list and select which courses you're interseted in. All the courses are offered by third parties so please check all the information prior to booking.

Book With:	Course and Description
	Build & Improve Customer Care brYour customers are an extremely valuable resource. But are you doing everything you can to keep them? Take our Build and Improve Customer Care course, and you'll discover what your business can achieve. This course will show you what you can do to maximise the potential of your existing customers. Discover ways to keep customers happy, effective ways to sell to your customer base, and how to deliver the quality they want. Ultimately, it'll make your business more efficient, successful and profitable. Vendor: ICS Learn
	Customer Service Skills: ILM - Excellence in Customer Service n/a Vendor: CourseMonster
	Customer Service Skills: Dealing with Challenging Customers n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care: Email n/a Vendor: CourseMonster
	Customer Service Skills: Managing Difficult & Demanding Customer Situations n/a Vendor: CourseMonster
	Customer Service Skills: Telephone Skills & Customer Service n/a Vendor: CourseMonster
	Customer Service Skills: Handling Customers Professionally n/a Vendor: CourseMonster
	Customer Service Skills: Credit Control n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care: Customer Focus n/a Vendor: CourseMonster
	Customer Service Skills: Driving Exceptional Customer Service n/a Vendor: CourseMonster
	Customer Service Skills: Introduction n/a Vendor: CourseMonster
	Customer Service Skills: Help Desk n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care: for The Receptionist n/a Vendor: CourseMonster
	Dealing With Complaints And Aggression n/a Vendor: CourseMonster
	Call Centre Management (2 day) n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care: for IT Professionals n/a Vendor: CourseMonster
	Customer Service Skills: Professional telephone techniques n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care: Incoming Calls n/a Vendor: CourseMonster
	Customer Service Skills: Outstanding Customer Service Skills n/a Vendor: CourseMonster
	Introduction to appreciative enquiry n/a Vendor: CourseMonster
	Customer Service Skills: Developing Effective Telephone Skills n/a Vendor: CourseMonster
	Customer Service Skills: Going the Extra Mile - Achieving Excellence in Customer Service n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care n/a Vendor: CourseMonster
	Customer Service Skills: Customer Care n/a Vendor: CourseMonster
	Customer Care n/a Vendor: CourseMonster