Insurance loss adjusters are impartial specialists who are responsible for investigating insurance claims.
It is possible to train to become a loss adjuster following leaving school, college or university. However, the majority of new entrants to the profession already possess a professional qualification and relevant work experience. Employers tend to look for candidates with a good standard of basic education, demonstrated through GCSE passes in maths and English. BTEC diplomas, HNCs/HNDs or degrees in numerate disciplines are likely to increase an applicant's chances of successfully securing a loss adjuster job. Employers may also place emphasis on individual characteristics, such as good communication skills and impartiality.
Newly appointed loss adjusters normally receive on-the-job training, working under the supervision of experienced staff. Large firms tend to provide more structured training schemes. Training usually involves studying for professional qualifications from the Chartered Insurance Institute and passing the Chartered Institute of Loss Adjusters exams.
Jobs for loss adjusters can be found in insurance companies, specialist loss adjusting firms and the risk management departments of businesses located across the UK. Employment opportunities for loss adjusters are growing as loss adjusters are called upon to handle a wider range of claims. Specialist financial recruitment agencies, which advertise full-time and part-time loss adjuster jobs, are an invaluable source of vacancies.
Starting salaries for loss adjusters are around £20,000 a year. Company vehicles, pension schemes and private insurance coverage may also be provided. With experience, talented loss adjusters may be granted the chance to take on increased responsibility and handle more complex claims. There may also be opportunities to move into management roles.