Larger organisations or consulting firms dedicate resource to the new field of Knowledge Management to manage the creation, sharing and use of information to develop insight and more effectively run the organisation.

Recruitment agencies and employers look for knowledge managers that are good at managing change and have had accountability for strategic issues, influencing culture, policy and practices. How knowledge is gathered, stored and shared also requires the ability to procure the technology and to recruit the staff to deliver it. A degree with appropriate formal training is generally expected.

The work Knowledge Managers do at various levels of seniority will influence continuous improved performance, competitive advantage, innovation, and making employee roles more meaningful and effective. The role may include content creation, managing an intranet and engaging executives across departments in adopting and improving practices. Good interpersonal skills are required.

An experienced knowledge manager can expect an average of 30-40k, with the most senior positions earning around 100k. The best routes to enter the profession are through formal training or within a larger organisation where a role could be expanded to take on knowledge management accountability. Knowledge management roles can be part of human resource or information technology functions.