The job of a mail room operative is to collect, sort and deliver mail within a business.
While it is possible to work in mail room operative jobs with no formal academic qualifications, the majority of employers choose to hire candidates with evidence of basic skills. Personal qualities, such as a conscientious attitude, good communication skills and an ability to read addresses and decipher illegible handwriting, are also advantageous for this role. Young entrants to this profession may be able to start work as mail room operatives through an apprenticeship scheme.
Newly recruited mail room operatives receive on-the-job training from qualified and experienced staff. Training may cover customer service, health and safety regulations and mail screening. Mail room operatives who are keen to progress in their careers may wish to work towards work-based qualifications in customer care or business administration.
Mail room operative jobs can be found in large organisations in cities and towns throughout the UK. Employers include local authorities, the NHS, utilities companies, legal firms and financial organisations. Employment openings, which may involve working early in the morning, are often advertised through recruitment agencies.
Mail room operatives may earn around £10,000 a year. Experienced staff may be granted the opportunity to earn higher salaries by taking on team leader or mail room supervisor jobs.