IT Support recruitment agency listing

IT has never been more important in business than it is today - and the sector's growth shows no sign of slowing. The importance of information systems to the world economy means that roles such as IT Support Engineer and IT Support Analyst are almost guaranteed to be in ever higher demand in coming years. As such, IT recruitment agencies are always on the lookout for good System Support staff to match the requirements of their clients - and as such, agencies represent one of the most efficient ways for an organisation to fill these roles.

Recruitment in IT support

Given that the role is widespread and commonly-recognised, agencies operating within the IT Tech Support segment can be either IT specialists, or based in a more general discipline. When seeking candidates, recruiters tend to look for relevant qualifications and experience in this area - including diplomas and certificates in ICT Systems, or professional certifications from the likes of Microsoft or Cisco. These include Microsoft certified IT professional (MCITP) and Cisco certified network associate (CCNA).

Entry-level IT Support jobs pay around £18-22k per year - although this can rise to around £30k with experience. Having a foothold within a company can allow an IT Support professional the opportunity for promotion into managerial or supervisory roles, as well as more lateral movement into areas such as Information Security or Network Engineering. IT Support is generally organised into 'lines' (similar to ranks) such as 1st, 2nd and 3rd Line Support. These grow in seniority as the line number increases.

IT support - key responsibilities

The role of an IT Support Operative varies depending on the organisation concerned, and the type of network or system they operate, but generally, such a job will involve ensuring that other employees of the company are able to go about their business unhindered by technical faults or glitches. In addition to ensuring the smooth running of any IT systems in the organisation, Support Operatives might also be required to train other members of staff in the effective usage of systems, and set up new system components (e.g. a workstation for a new starter).

In order to carry out these roles, IT Support professionals require a mixture of skills, including good knowledge of the operating systems in use by a company - e.g. Microsoft Windows, Apple Mac OS, Linux, etc.; sociability; and reasonable physical fitness to allow them the means to solve hardware issues which might well involve crawling around in a confined space.

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Displaying 16 of 47 agencies that recruit for IT Support jobs in the IT industry.

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  • We have specialised exclusively in IT recruitment since 1997. We cover all IT skills / IT roles found within (and bridging) an IT dept. Internal training is focused on technology understanding and candidate search best practice. We deliver an objective & focused service in a gentle & informative manner that delivers great results. BSI accredited, REC member, CertRP qualified recruiters. Each time we present a CV for review we donate £1 to charity
    Coverage We deliver an IT recruitment service UK wide.
    • Mortimer's Park, Ower, Southampton, Romsey, Hampshire, SO51 6AF
    • Beckett House, 36 Old Jewry, London, EC2R 8DD
  • We recruit for: Project and Programme Managers; Project Office and Project Planners; Business and System Analysts; Developers Programmers and Coders; Procurement, QA, Process and Risk Managers; Technical Support, User Support and Helpdesk; Service Delivery, Service Management and IT Resource Management; CAD, DTP web and multimedia; Technical Clerical and Administration staff with IT skills.
    Coverage London and the South East
    • Broadhurst Drive, Ashford, Kent, TN24 9RQ
  • We are an, innovative team of experienced consultants, specialising in the high technology market. We don't dilute our efforts by working in other sectors and all of us have an engineering or science background. We understand our market and the careers it can offer bright, ambitious people.
    Coverage UK Wide
    • The Innovation Centre, University Way, Cranfield Technology Park, Bedfordshire, Cranfield, MK43 0BT
  • IT Recruit UK has many years' experience specialising in the placement of Support & Training staff for the Information Technology sector. We are a preferred supplier trusted by many of our clients to provide Helpdesk and IT Support staff and we have now placed hundreds of personnel in the IT Support & Training sector across London and the Home Counties.
    Coverage We recruit nationally across the UK
    Hide agency addresses
    • 3000 Cathedral Hill, Guildford, Surrey, GU2 7YB
    • IT Recruit UK, Suite 13199, 2nd Floor, 20-22 Wenlock Road, London, N1 7GU
    • Wireless House, Fawkham Road, Sevenoaks, Kent, TN15 6JS
    • 49 Lodge Lane, Essex, Grays, RM17 5RZ
    • LinkPoint, CB1 Business Centre, Twenty Station Road, Cambridge, Cambridgeshire, CB1 2JD
    • Prudence Place, Proctor Way, Luton, Bedfordshire, LU2 9PE
  • Over 50 years of Recruitment Expertise to call upon, IS Recruitment provide both permanent and contract IT staff across all disciplines to a wide range of industries. Professional, hassle-free service and exceptionally competitive rates.
    Coverage UK wide
    • 72 Cross Street, North West, Sale, Cheshire, M33 7AN
  • AH Recruitment Ltd is the only agency in the Hull, East Yorkshire and North East Lincolnshire area that specialises in the placement of IT, sales professionals and office support staff into permanent roles. We are also rapidly expanding to cover many more areas in the UK.
    Coverage Yorkshire, Lincs and Herts
    • Ground Floor Suite 6, McMillian House, 6 Wolfreton Drive, Hull, Anlaby, East Yorkshire, HU10 7BY
  • Berry Recruitment provide complete staffing solutions for a range of IT clients, addressing areas including Support & Training, Data Communications and Development. Covering all IT positions, we carry out thorough candidate checks to supply our clients with staff that are not just suited to the job, but also the company culture. We're based nationwide and also work in EMEA. We cover contact and permanent roles and are members of the REC.
    Coverage UK wide
    • Temple Courtrn13A Cathedral Road, Cardiff, Wales, CF11 9HA
    • Courtyard House, Mill Lane, Godalming, Surrey, GU7 1EY
    • Offices 10-11, Quay West Business Centre, Quay Lane, Gosport, Hampshire, PO12 4LJ
  • Technological advances impact upon all businesses and we work with adapting clients to place skilled IT professionals into permanent and temporary openings. The diversity of the field requires expert recruitment consultants who can identify the expertise needed for specialisms ranging from Systems Admin to Technical Architecture. PurplePower is run by such dedicated recruiters and can deliver the right Senior Support Staff at the first attempt.
    Coverage East Anglia, London, The Home Counties
    • Milton Road, Cambridge, Cambridgeshire, CB4 0FZ
    • Orchard Road, London, Brentford, West London, TW8 0QU
  • Think Specialist Recruitment specialise in customer services & call centre recruitment with roles including:- helpdesk, IT helpdesk customer service advisor, administration, sales admin and sales support . We offer an independent, professional, honest & efficient recruitment service.
    Coverage Hertfordshire, Beds, Bucks and Greater London
    • Atlantic Business Centre, Hamilton House, 111 Marlowes, Hertfordshire, Hemel Hempstead, HP1 1BB
  • CMD Recruitment is a highly successful professional agency offering clients the full recruitment solution. We offer a bespoke service delivered by a team of experienced consultants who are always happy to help and always deliver. With offices based in Devizes and Calne we recruit across the South West.
    Coverage South West
    • Unit 5 Fourbrooks Business Park, Maundrell Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PP
    • 13 Market Place, Devizes, Wiltshire, SN10 1HT
  • Offering a wide range of Recruitment & Business Support solutions, Anne Jagger understands the diverse needs of today's businesses and job seekers. Office, Admin, Customer Service, Sales, Marketing, Accounting and Logistics all covered throughout the UK.
    Coverage Uk Wide
    • 85 - 87 Bayham Street, London, Greater London, NW1 0AG
  • IT is constantly changing and those wanting to work within the industry have to be adaptable. We make sure that any potential candidates can demonstrate skills such as PHP, C++ & CSS before we consider them for IT roles such as Software Engineers, Developers & Support Engineers. Having worked with clients including Total Solutions Group, we're confident we can offer a professional service that will leave you completely satisfied.
    Coverage 60 mile radius of Peterborough
    • 118 Culley Court, Orton Southgate, Peterborough, Cambs, PE2 6WA
    • 5 High Street, Huntingdon, Cambs, PE29 3TE
  • Interaction IT Recruitment are experts in the IT industry, supplying staff from Software Engineers to Windows Support nationwide. Our IT consultants have the market knowledge and recruitment expertise that makes them perfect to find your next Handset Developer or Web Designer. We recruit for all IT roles, with the exception of Sales, and aim to build a lasting relationship that will make us adept at providing all your future staffing solutions.
    Coverage UK wide
    26 Offices Nationwide
  • The Information Technology Industry supports a plethora of different skills and qualifications - and it's only getting larger. Finding just the candidate you need in this landscape can be difficult - especially if you would prefer someone multi-talented. Fortunately, Connect Appointments have a wealth of experience in filling vacancies for our clients, right across the IT Sector. Whether you need ATM Engineers or a Linux Specialist, get in touch.
    Coverage Scotland
    • 19 Shairps Business Park, Houston Road, Houston Industrial Estate, Livingston, West Lothian, EH54 5FD
    • 200 Bath Street, Glasgow, Scotland, G2 4HG
  • Most of our clients & candidates come from recommendation, referral & reputation; evidence that we are proactive on your behalf , professional in our conduct & offer a bespoke service to each individual client or candidate.
    Coverage London and SE
    • Butchers Lane, Hastings, Sussex, TN35 4LT
  • Reliable, professional Recruitment business with over 35 years combined experience covering all sectors of industry across The Midlands. Quality, Confidential, Cost Effective.
    Coverage Birmingham and The Midlands
    • 302a Queslett Road, Great Barr, Birmingham, West Midlands, B43 7EX

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IT Support Salary Rates
Low Pay:£17,500
Medium Pay:£23,500
High Pay:£35,000
6 Month Change:Up 3.6%
Sample Size:3,629
Average IT Support Salaries by Region
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