IT Support recruitment agency listing

IT has never been more important in business than it is today - and the sector's growth shows no sign of slowing. The importance of information systems to the world economy means that roles such as IT Support Engineer and IT Support Analyst are almost guaranteed to be in ever higher demand in coming years. As such, IT recruitment agencies are always on the lookout for good System Support staff to match the requirements of their clients - and as such, agencies represent one of the most efficient ways for an organisation to fill these roles.


Recruitment in IT support


Given that the role is widespread and commonly-recognised, agencies operating within the IT Tech Support segment can be either IT specialists, or based in a more general discipline. When seeking candidates, recruiters tend to look for relevant qualifications and experience in this area - including diplomas and certificates in ICT Systems, or professional certifications from the likes of Microsoft or Cisco. These include Microsoft certified IT professional (MCITP) and Cisco certified network associate (CCNA).


Entry-level IT Support jobs pay around £18-22k per year - although this can rise to around £30k with experience. Having a foothold within a company can allow an IT Support professional the opportunity for promotion into managerial or supervisory roles, as well as more lateral movement into areas such as Information Security or Network Engineering. IT Support is generally organised into 'lines' (similar to ranks) such as 1st, 2nd and 3rd Line Support. These grow in seniority as the line number increases.


IT support - key responsibilities


The role of an IT Support Operative varies depending on the organisation concerned, and the type of network or system they operate, but generally, such a job will involve ensuring that other employees of the company are able to go about their business unhindered by technical faults or glitches. In addition to ensuring the smooth running of any IT systems in the organisation, Support Operatives might also be required to train other members of staff in the effective usage of systems, and set up new system components (e.g. a workstation for a new starter).

In order to carry out these roles, IT Support professionals require a mixture of skills, including good knowledge of the operating systems in use by a company - e.g. Microsoft Windows, Apple Mac OS, Linux, etc.; sociability; and reasonable physical fitness to allow them the means to solve hardware issues which might well involve crawling around in a confined space.

 
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Displaying 18 of 48 agencies that recruit for IT Support jobs in the IT industry.

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  • We have specialised exclusively in IT recruitment since 1997. We cover all IT skills / IT roles found within (and bridging) an IT dept. Internal training is focused on technology understanding and candidate search best practice. We deliver an objective & focused service in a gentle & informative manner that delivers great results. BSI accredited, REC member, CertRP qualified recruiters. Each time we present a CV for review we donate £1 to charity
    Coverage We deliver an IT recruitment service UK wide.
    • Mortimer's Park, Ower, Romsey, Hampshire, SO51 6AF
    • Beckett House, 36 Old Jewry, London, Greater London, EC2R 8DD
  • Over 50 years of Recruitment Expertise to call upon, IS Recruitment provide both permanent and contract IT staff across all disciplines to a wide range of industries. Professional, hassle-free service and exceptionally competitive rates.
    Coverage UK wide
    • 72 Cross Street, Sale, Cheshire, M33 7AN
  • Choose Langley James if you want to work with an employment agency that's at the very forefront of IT recruitment. Since 1999, we have built an enviable database of highly skilled IT candidates that enables us to supply the Support and Training professionals that are worth recruiting. From Helpdesk staff to Technical Support, we deal in experts and deliver no compromise hires for contract and permanent jobs.
    Coverage UK Wide - offices in London & Chester
    • 3rd Floor, 86 90 Paul Street, London, EC2A 4NE
    • Honeycomb West, Chester Business Park, Chester, Cheshire, CH4 9QH
  • IT Recruit UK has many years' experience specialising in the placement of Support & Training staff for the Information Technology sector. We are a preferred supplier trusted by many of our clients to provide Helpdesk and IT Support staff and we have now placed hundreds of personnel in the IT Support & Training sector across London and the Home Counties.
    Coverage We recruit nationally across the UK
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    • 3000 Cathedral Hill, Guildford, Surrey, GU2 7YB
    • IT Recruit UK, Suite 13199, 2nd Floor, 20-22 Wenlock Road, London, N1 7GU
    • Wireless House, Fawkham Road, Sevenoaks, Kent, TN15 6JS
    • 49 Lodge Lane, Grays, Essex, RM17 5RZ
    • LinkPoint, CB1 Business Centre, Twenty Station Road, Cambridge, Cambridgeshire, CB1 2JD
    • Prudence Place, Proctor Way, Luton, Bedfordshire, LU2 9PE
  • We are an, innovative team of experienced consultants, specialising in the high technology market. We don't dilute our efforts by working in other sectors and all of us have an engineering or science background. We understand our market and the careers it can offer bright, ambitious people.
    Coverage UK Wide
    • The Innovation Centre, University Way, Cranfield Technology Park, Cranfield, Bedfordshire, MK43 0BT
  • Find IT Support staff with 100% IT Recruitment. Our consultants have a leading industry insight into the functions of an IT Support professional, allowing us to provide contract and permanent solutions that are tailored exclusively to the role. Need staff with particular skills? We can test candidates for the qualities you want, including a comprehensive knowledge of the operating systems that your business utilises. Full UK coverage available.
    Coverage London, SouthEast and Midlands
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    • Axis 40, Oxford Road, Stokenchurch, High Wycombe, Buckinghamshire, HP14 3SX
    • ViewPoint, Basing View, Basingstoke, Hampshire, RG21 4RG
    • Euston Road, Kings Cross, London, Greater London, N1 9AA
    • 500 Avebury Blvd, MiltonKeynes, Milton Keynes, Bucks, MK9 2BE
    • 6-8 Market Place, Reading, Berkshire, RG1 2EG
  • A Hertfordshire based Recruitment agency providing Office Support staff - customer service, IT & administration. We supply temporary, contract & permanent staff from entry through to Director level. As a local agency we are keen to develop long term relationships with local clients, providing a professional & cost effective solution. We are delighted to offer exclusive, discounted rates to clients registering vacancies via Agency Central
    Coverage Hertfordshire, Bedfordshire,Buckinghamshire
    • Atlantic Business Centre, Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB
  • AH Recruitment Ltd is the only agency in the Hull, East Yorkshire and North East Lincolnshire area that specialises in the placement of IT, sales professionals and office support staff into permanent roles. We are also rapidly expanding to cover many more areas in the UK.
    Coverage Yorkshire, Lincs and Herts
    • Ground Floor Suite 6, McMillian House, 6 Wolfreton Drive, Anlaby, East Yorkshire, HU10 7BY
  • IT is constantly changing and those wanting to work within the industry have to be adaptable. We make sure that any potential candidates can demonstrate skills such as PHP, C++ & CSS before we consider them for IT roles such as Software Engineers, Developers & Support Engineers. Having worked with clients including Total Solutions Group, we're confident we can offer a professional service that will leave you completely satisfied.
    Coverage 60 mile radius of Peterborough
    • 17 Church Walk, Peterborough, Cambs, PE1 2TP
    • 5 High Street, Huntingdon, Cambs, PE29 3TE
  • Berry Recruitment provide complete staffing solutions for a range of IT clients, addressing areas including Support & Training, Data Communications and Development. Covering all IT positions, we carry out thorough candidate checks to supply our clients with staff that are not just suited to the job, but also the company culture. We're based nationwide and also work in EMEA. We cover contact and permanent roles and are members of the REC.
    Coverage UK wide
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    • Temple Courtrn13A Cathedral Road, Cardiff, Wales, CF11 9HA
    • Courtyard House, Mill Lane, Godalming, Surrey, GU7 1EY
    • Offices 10-11, Quay West Business Centre, Quay Lane, Gosport, Hampshire, PO12 4LJ
    • 20 Woodland Road, Darlington, County Durham, DL3 7PL
  • Offering a wide range of Recruitment & Business Support solutions, Anne Jagger understands the diverse needs of today's businesses and job seekers. Office, Admin, Customer Service, Sales, Marketing, Accounting and Logistics all covered throughout the UK.
    Coverage Uk Wide
    • 7 Pancras Square, London, Greater London, NW1 0AG
  • Technological advances impact upon all businesses and we work with adapting clients to place skilled IT professionals into permanent and temporary openings. The diversity of the field requires expert recruitment consultants who can identify the expertise needed for specialisms ranging from Systems Admin to Technical Architecture. PurplePower is run by such dedicated recruiters and can deliver the right Senior Support Staff at the first attempt.
    Coverage East Anglia, London, The Home Counties
    • Milton Road, Cambridge, Cambridgeshire, CB4 0FZ
    • Orchard Road, Brentford, West London, TW8 0QU
  • Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across The Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important then having thousands of CV's.
    Coverage Birmingham and The Midlands
    • 302a Queslett Road, Great Barr, Birmingham, West Midlands, B43 7EX
  • CMD Recruitment is a highly successful professional agency offering clients the full recruitment solution. We offer a bespoke service delivered by a team of experienced consultants who are always happy to help and always deliver. With offices based in Devizes and Calne we recruit across the South West.
    Coverage South West
    • 4 Lancaster House, Lancaster Park, Bowerhill, Melksham, Wiltshire, SN12 6TT
    • Unit 5 Fourbrooks Business Park, Maundrell Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PP
    • 13 Market Place, Devizes, Wiltshire, SN10 1HT
  • Most of our clients & candidates come from recommendation, referral & reputation; evidence that we are proactive on your behalf , professional in our conduct & offer a bespoke service to each individual client or candidate.
    Coverage London and SE
    • Butchers Lane, Hastings, Sussex, TN35 4LT
  • Upgrade your IT recruitment drive by working with Wild Recruitment. We know the value of good IT Support, and we source candidates who are analytical, innovative and reliable. We work on temporary, permanent or contract roles. Whether you need a Web Designer to give your online presence a facelift, or Technical Support staff for everyday IT assistance, our expert recruitment consultants would love to hear from you.
    Coverage Hampshire, Dorset and Buckinghamshire
    • Unit 7, Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6LY
    • 46-48 Arundel Street, Portsmouth, Hampshire, PO1 1NL
    • 2-4 Wimborne Road, Poole, Dorset, BH15 2BU
  • When there may only be a handful of suitable individuals in the market place with the relevant IT skills for your vacancy you cannot rely on advertising alone. Our IT recruitment combine their market knowledge, expertise and an insider's perspective to fully understand our client's requirements. They come from the industry and understand the technology and vacancies they are recruiting for.
    Coverage Scotland
    • 6 New Street, Paisley, West Lanarkshire, PA1 1XY
    • 139 George Street, Edinburgh, Midlothian, EH2 4JY
  • The Information Technology Industry supports a plethora of different skills and qualifications - and it's only getting larger. Finding just the candidate you need in this landscape can be difficult - especially if you would prefer someone multi-talented. Fortunately, Connect Appointments have a wealth of experience in filling vacancies for our clients, right across the IT Sector. Whether you need ATM Engineers or a Linux Specialist, get in touch.
    Coverage Scotland & North East England
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    • 19 Shairps Business Park, Houston Road, Houston Industrial Estate, Livingston, West Lothian, EH54 5FD
    • 200 Bath Street, Glasgow, Scotland, G2 4HG
    • 4 Admiral Way, Sunderland, Tyne & Wear, SR3 3XW
    • 10-18 Hope Street, Hamilton, South Lanarkshire, ML3 6AF
    • Suite 106, Westpoint, 4 Redheughs Rigg, South Gyle, Edinburgh, EH12 9DQ
    • 152 West Marketgait, Dundee, DD1 1NJ

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IT Support Salary Rates
Low Pay:£17,500
Medium Pay:£23,500
High Pay:£35,000
6 Month Change:Up 3.6%
Sample Size:3,629
£
Average IT Support Salaries by Region
Scotland
£27k
North East
£26k
Yorkshire &
Humberside

£23k
Midlands
£24k
East Anglia
£24k
London
£30k
Home Counties
£25k
South East
£25k
South West
£24k
Welsh Borders
£23k
Wales
£21k
North West
£23k
Northern
Ireland

£20k
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